The very helpful person who told me an older man with lots of experience trapping a mouse and other creatures would be coming.when we spoke on the phone. I accepted but that inspector with lots of experience was not the one showing up. I am really thinking that that person who has info should call and email me at least and I can get my time back that happened when the promise was not carried forth and it was as if this person never existed as told by the man who came he was the one who received the assignment. He was polite it is the company that messed up not the person who came. When I called back also very different from how communication with other places getting from the person who answered the phone to find out what when wrong. I will talk with Angie unless the person promised calls me and can ask questions to recoup my time.