My criticism is that I was expecting to hear from your office to schedule my quarterly visit. That did not happen and all of the bait stations were empty. I realize I could have called but for the cost of my program, I thought you people would be more involved. Otherwise, your people have been professional and courteous.
Business Owner's Reply · 3 years ago (Aug 3, 2021)
David,
Thank you very much for your feedback. Customer communication is of upmost importance to us so understanding what improvements can be made is extremely valuable. We will be in touch to be sure that every communication preference you have will be used.
