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Nozzle Nolen

Lawn Care, Termite & Pest Control

Jupiter, FL

4.7 · 89 reviews
4.7 · 89 reviews
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Barbara Fonner
JUPITER, FL
I switched from Orkin, based on my friendship with Lynn Nolen, and after listening to stellar reviews during art classes where several classmates raved about their Nozzle Nolen service people. Mary Dooney in particular. My experience has been somewhat different. We spend $167 per month for service from your company. I have not been particularly impressed with the responses I’ve received from my calls to your company as they relate to service and especially what I perceive to be rather cool disinterest to my concerns. We pay for the premier package, I believe, but only use a very small portion of that as we do not have any inside services at all. We are willing to pay for more services than we actually use, but are somewhat off put by a less than sincere approach to calls to customer service. I know your company has won many awards, and is very successful . I wouldn’t go back to Orkin....or anyone else...it’s just a perceived attitude that you don’t particularly care about a customer concern....just to assure the caller that something will be done immediately, but with no apologies whatsoever about the fact that the customer had to even call in the first place. I frequently resent spending this amount of money for your services, while being made to feel badly about calling you with problems.
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