My wife said Anthony (#?) was very professional and took the time to both respond to her concerns and show her what he was doing. He even saved a garden spider that was outside and moved it into the woods behind the house. The second service was just as good! Sean #1348 and Tyler #1519 came out. They both really care about what they are doing and didn't try to rush through. They offered suggestions and adjusted to my special requests (like no spider traps, because we like our lizards). They took the time to explain why they were doing what they were doing.