Russ came to our house for our maintenance spraying and baiting the mouse traps in the cellar. We had a water leak in a window in my bedroom and I was taking the wall down and found carpenter ants. I ran out the front door to stop him from leaving. He just clocked out for the day and was very willing to come back in and take care of the ants. He was a wonderful person and Colonial Pest is really lucky to have such a great employee. Thank you!