These guys are just the best. They come to our house roughly every two months or so, and we have no problems with pests. We DID once see a couple of roaches, and we called, and Brad came out immediately; however, he put our mind to rest that what we had was some wood roaches that wandered in from outside and didn't want to be there, and indeed, we never saw any again. I love that the company's pest control is as natural as possible (we have three dogs and grandkids that visit), and Brad is ALWAYS on time, highly knowledgeable, and just a lovely human being. Moving here from Colorado, we didn't deal with bugs much (above 9000 feet elevation), but of course, here is a festival of insects and such. We were so happy to find a place that offers natural solutions and comes on the spot (and reasonably priced).