For many years, we have received excellent service. Recently, we are notified one week in advance of the a service date. That is the date we leave our gate unlocked. Apparently, no one shows up. We lock the gate as normal. Then someone shows up three or five days later and we are not notified. The gate is locked and so the back and side yard does not get serviced. Don't know why this is happening so frequently lately. Hope they can get this fixed.