AAI Pest ControlPest ControlModesto, CA4.3 · 513 reviews
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4.3 · 513 reviews
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Gloria Secker
Tracy, CA
On time and friendly.
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Daniel Heely
Stockton, CA
Joseph is great!
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Quan Ying
Stockton, CA
Yes, your service tech Joseph is very polite and he does a great job.
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Craig Persons
Modesto, CA
Mostly pleased.
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Cindy Felt
Modesto, CA
Great service. Really fast response to our needs. Thank you!
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Fred Steck
Manteca, CA
I am very pleased with the service I am receiving with my tech, Jim Villerme... He is very thorough and professional. His performance is very much appreciated....
Business Owner's Reply · 4 years ago (Jan 19, 2021)
Thank you for your concerns Fred. I apologize that you didn't receive an envelope with your invoice, I'm going to add some notes to your account so that in the future you will get that envelope.
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Deverie Kennedy
Modesto, CA
Very pleased with our service! Extremely courteous and quick response to service needs.
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John Grove
Salida, CA
Being an ex employee of AAI I had the confidence that the service was going to be done right. Jim handled business and got our house looking good again.
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.
Modesto, CA
I was extremely pleased with your service and the information provided. I was also pleased to wake up the next morning and see zero live bugs. The worker was very friendly and I am glad I went with your company.
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Lorna Watts
Ceres, CA
I’ve always been happy with my service. Was a little disappointed that no one showed up last month but after having an explained to me, I understand. Keep up the good work.
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Susan Mahoney
Manteca, CA
I have been with AAI for almost 20 years and find the service to be very good. You are always here when you say you will be and your staff has always been very nice and helpful.
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Hardin Animal Hospital
Stockton, CA
Joseph is always on time and great communication.
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Almond Ace Packing
Ripon, CA
On Wednesday 17th 2024 there was a mouse trapped in the rodent trap but when it was serviced the technician failed to remove it and it was there since the morning my sanitation crew had to removed it is this not part of the tech to remove any phishes that are trapped?
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Rodney Gualderama
Modesto, CA
Awesome customer service! Steve Garcia was my contact advisor and he had a tech named Justin at my house in less than 24 hrs. He did an excellent job and was very professional in all aspects. I highly recommend this company.
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John Kennedy
Modesto, CA
The service we are receiving is excellent. We look forward to having a long relationship with AAI.
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Lori Barry
Tracy, CA
Very happy with the service.
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Tricia Oconnor
Ripon, CA
Everything looks good. We have some snail/slug issues in the back but that's it. They seem to like cat food.
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Rebecca (becky) Burrichter
Turlock, CA
I am very happy with the services I receive! The technicians are respectful and efficient. Every month I seem to make additional requests and they are patient enough to follow through on each & every one! The billing is automatic (with no complications) and the results of this monthly care in & around our house are amazing!
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Sharon Narlock
Pleasanton, CA
Your service team were attentive and helpful in trying to help us solve our ant problem.
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Kamps Propane
Manteca, CA
Dominic was very helpful in updating the contact information and informing us what the service entailed. Denise from the office was very helpful as well.
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Jessica Sheffield
Modesto, CA
Yes, always happy. Your company always do an excellent job, and the employees are always nice. Justin did great. I would recommend to anyone that's needs a pest control.
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Mark Cordrey
Modesto, CA
We are not very happy with our service. Whoever comes spends a consistent 10-12 minutes for $70.00
Very obvious cobwebs are almost always missed. just this last service date was at least 2 weeks late so things looked really bad. We also receive a different person each time so it seems our service isn't terribly important or its one of the least desired routes to service. We are considering terminating our service. |
Larry Haworth
Ripon, CA
Good customer service.
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Steven Woodhouse
Lodi, CA
hi there, this last visit i met with your rep Jim.
he did a very good job, was very thruough and i can see the difference days after the treatment, there was an obvious amount of spiders dead all over the property. thank you and please keep sending Jim if you can. steve and theresa woodhouse. |
Pacific Bowl
Stockton, CA
We are impressed by the service received.
Thank You! |
Rita Hall-Mcnamara
Alamo, CA
As new owners this was our first experience with your service. We have yet to move in. Joseph called me to explain what he would be doing. Also found a key in a lock on our back door. And hid it for us. Which I really appreciated. Rita.
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1st United Credit Union
Pleasanton, CA
We appreciate your communication and good service.
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Gene Guelfo
Modesto, CA
At this point in my service, I'm a little unsure about my service. For example, my service was performed on Friday the 26th. That evening while sitting on our patio I saw a spider walking around and also another bug that I don't know what it was. Secondly, even though the snails were supposed to have been treated, I saw three more snails crawing around this morning. So, ???
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Kelly Door Supply
Modesto, CA
We are not happy with the Tech that came out on Friday, he also has been here a few other times and it has been the same.
He was constantly on his phone, the bill said he changed glue boards but he never came in the office except to leave the bill and the glue boards have insects on them, in general he just seems lazy. |
Comfort Air inc
Stockton, CA
Great Job.
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Allied Landscape Services
Stockton, CA
Dennise is great, I get fast response and quote in timely manner.
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Sharon Bertram
Ripon, CA
I’ve been with AAI. for over 15 years. Not sure what changed. The customer service receptionist in the Tracy California office is very unprofessional with no follow up phone calls. I am currently canceling my account.
Business Owner's Reply · 2 years ago (Mar 28, 2023)
Sharon, I am so sorry for any miscommunication regarding your appointment and service date. I understand your frustration. AAI Pest Control makes every effort to provide great customer service for every one of our clients. I appreciate your feedback and will research this incident. Thank you for being a long time customer, we appreciate your business.
Michelle |
Diane Stoto
Salida, CA
Fast and friendly service, thanks!
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Michelle Casey
Modesto, CA
I am very happy with your service but have to say I prefer to know if AM or PM appt.
Business Owner's Reply · 2 years ago (Sep 26, 2022)
Good morning Michelle,
I apologize that the current tech didn't reach out to you and you had a need. If you'd like we can schedule a follow up visit to get the interior of your garage treated. Please feel free to reach out to the office with any questions. |
Steve Spatola
Stockton, CA
Joseph is the best servicer we have ever had with AAI. Give him a raise.
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Mel Gadbut
Manteca, CA
Very good service.
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River Surgical Institute
Modesto, CA
Excellent Service.
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Arjun Sandhawalia
Tracy, CA
Very reliable and excellent service.
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Amelia Caldwell
Danville, CA
The first appointment I had with AAI was a no-show and I was very annoyed. I waited at home with my toddler for the 4 hour window, but then received a call 15 min after that window was over saying the technician never came into work that day and would need to reschedule.That was poor communication management for sure. With kids in school and drop -offs, it's very difficult to schedule a 4 -hour window to be waiting around and then to also be out of the house after the house is treated. I was pleased with the service we had 2 days later, though. The technician called and was on time.
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Dan Bertonneau
Turlock, CA
Hello,
Maybe I wasn't clear on my request to "leave some bait at the front door" - for the ants we have all over the kitchen. This battle has been going on for weeks now. Even before the heatwave. Thanks, Dan. |