Be careful with this company...this is a huge scam. They lock you in for a year and promise that they will take care of the problem however they send undertrained, unknowledgeable, unwilling students to do the work. Their 'guarantee' is also a scam as once you try to book follow ups they force you to wait 4 weeks and live with the original problem. Do yourself a favour and avoid the headaches that this company will give you. Go with Orkin Pest Control...they are an outstanding company that have expert staff that actually care about their clients.