Happy yes and no I've been in this industry 27 years and the same concerns still happen but its my job to address. We still do not have a binder.
Business Owner's Reply · 9 days ago (Dec 22)
Thank you for your feedback. I understand your frustration, and addressing concerns like this is part of my responsibility in an industry where transitions can occur. We were informed last week of the management change, and the previous management team took the binder with them. We are scheduled to deliver a new binder to you tomorrow and will ensure this is resolved promptly. Please feel free to contact me directly if you have any additional concerns. Thank you, Myrna 210-734-0000
