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Worldwide Pest ControlPest ControlSan Antonio, TX4.3 · 138 reviews
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4.3 · 138 reviews
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Monica M.
Kingsland, TX
I was told both times that dispatch would call me and set up the follow up appointment. They never called. I had to call every time to make sure an appointment was scheduled. This was enough for me not to refer any of my family or friends. Its important to keep your word.
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Anita M.
San Antonio, TX
So far service has been good. The techs that have serviced us are courteous and professional. They do the station check ups, etc. Except for the last visit, the under house check was not done. But understandable--the crawl entrance was waterlogged and muddy. Tech said he would set up another visit to check under house. Thanks for good service!
Business Owner's Reply · 12 days ago (May 26)
We're really grateful and appreciate you taking the time to share your rating with us! We will be back out next week to take care of the crawl space. See you soon! Thank you for your continued support!
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Heb Arsenal West Building
San Antonio, TX
yes I am happy with the service thank yall
JOHN.
Business Owner's Reply · 14 days ago (May 24)
Thank you for your 5 star review and your continued support! Please let us know if we can be of any further assistance.
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400 Rosewood Avenue Apartments
Boerne, TX
No it is hard to get a call back and pest are worse not better.
Business Owner's Reply · 12 days ago (May 26)
I'm aware that you are in communication with the manager and that you were assigned a new technician. Please let me know how that works for you. I look forward to hearing from you. I appreciate your continued support!
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Calvin K.
Spring Branch, TX
Totally AWESOME. Great service as always.
Business Owner's Reply · A month ago (May 3)
Thank you for your kind words! We appreciate you and your continued support! Have a wonderful day!
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Phil H.
San Antonio, TX
As always service was on-time, professional and courteous. I could not be happier with the service I am receiving both here in the house and on the phone to the office.
Business Owner's Reply · A month ago (Apr 26)
We are overjoyed to read your 5-star review! If there's anything we can be of assistance with, please let us know! Thank you for your continued support! We appreciate you!
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Julie N.
San Antonio, TX
Personnel were polite, attentive to the issues & careful doing the job, even though it involved maneuvering in a small crawl space. Thank you!
Business Owner's Reply · A month ago (Apr 26)
Thank you for your fantastic review, kind words, and continued support! Please let us know if we can be of any further assistance.
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Lara M.
Helotes, TX
Very excellent service,very pleased.
Business Owner's Reply · A month ago (Apr 24)
We are so glad to hear that you are happy with our service. If there's anything else we can be of assistance with, please let us know! Thank you for your continued support!
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Carolyn A.
San Antonio, TX
Service is always amazing! I appreciate the friendly service and they are always courteous and appreciate they value my time. I have been a valued customer for 16 years. I recommend to my friends and
Neighbors.
Business Owner's Reply · A month ago (Apr 24)
Thank you for your kind words. We're grateful for your feedback. It's our pleasure to provide the best possible service to our customers, and we are glad that this commitment was reflected in your visit. We look forward to the next time we're able to serve you again. Have a wonderful day and Thank you for your continued support!
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Dennis & marsha E.
San Antonio, TX
Great service and always with your best employee!
Business Owner's Reply · 2 months ago (Apr 17)
Thank you so much for taking the time to share your experience with us! If there's anything else that we can be of assistance with, please let us know.
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Mark Or Michell H.
Converse, TX
Staff is very helpful and accommodating when it comes to changing schedule. The technician's have always been very respectful and attentive to our residential service needs. Thank you!
Business Owner's Reply · 2 months ago (Apr 14)
We really appreciate you taking the time to leave us a review. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.
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Yellow Hat Inspections
San Antonio, TX
Great service every time.
Business Owner's Reply · 2 months ago (Apr 7)
Thank you so much for your positive feedback! We're thrilled to hear you enjoy our service. Thanks again, and we hope to serve you again soon.
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Jim N.
Boerne, TX
WW Pest Control has been treating my property for several years now. Same gentleman, Edward, is a great person and provides excellent customer service. He advised me today he has taken a promotion and is training a new young man. Met the young man and he seems to be a nice person and a chip of the old "Edward" block. Excellent service, professional and through with their pest treatment. Highly recommend Worldwide Pest Control.
JN Boerne, TX.
Business Owner's Reply · 2 months ago (Apr 5)
Thank you Jim for your kind words about our technician. It's great to hear about your positive experience. We appreciate you! If there's anything we can do to serve your further, let us know.
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Steven G.
San Antonio, TX
We have been customers for at least 15 years in two houses on opposite sides of town. Edward has been superb. He is responsive and very knowledgeable. He is very thorough. We have great confidence in WWPC.
Business Owner's Reply · 2 months ago (Apr 3)
Thank you for your kind words. We're grateful for your feedback. It's out pleasure to provide the best possible service to our customers, and we are glad that this commitment was reflected in your visit. We look forward to the next time we're able to serve you again. Have a wonderful day and Thank you for your continued support!
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Ronald L.
San Antonio, TX
Have always received excellent service from Worldwide Pest Control.
Business Owner's Reply · 2 months ago (Apr 3)
It's great to hear that you have been having a positive experience! We are very happy to hear that our hard work has paid off! If there's anything we can do to serve you further, let us know.
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Patrick S.
San Antonio, TX
like your servicemen.
Business Owner's Reply · 2 months ago (Mar 30)
Thank you for the 5-star review! We appreciate your feedback! If there's anything else we can be of assistance with, please let us know.
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University Oaks Apartments
San Antonio, TX
Overall service is great, at time the service is late, tech shows late when most resident are back to their appartement.
Business Owner's Reply · 2 months ago (Mar 29)
Thank you very much for rating us. We value you and your feedback. A member of management will be calling you shortly. If there's anything else, please do not hesitate to reach out.
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Robert C.
San Antonio, TX
Been using them since 1995.
Business Owner's Reply · 2 months ago (Mar 28)
Thank you for the 5 star rating and your continued support! We value you!!
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Thomas W.
San Antonio, TX
I have received excellent service. Personnel are friendly, polite and professional.
Business Owner's Reply · 2 months ago (Mar 28)
Thank you! It makes our day to hear that we are able to provide you 5 star service! I'll make sure that the entire team receives your feedback. They will be thrilled to hear your kind words. Please let us know if we can be of any further assistance.
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Tina A.
San Antonio, TX
Like my tech!
Business Owner's Reply · 2 months ago (Mar 28)
Thanks for your 5-star review! We sincerely appreciate your feedback and your continued support. Have a wonderful day!
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Cathy M.
San Antonio, TX
I've been a customer for over 20 years and have been very pleased with all the personnel they have sent to my home. They have been respectful and courteous everytime.
Business Owner's Reply · 2 months ago (Mar 28)
Thank you for your kind words. We're so grateful for your feedback. It is our pleasure to provide the best possible service to you. And we are glad that this commitment is reflected in your visits. We look forward to the next time we are able to serve you again. I hope you have a wonderful day!
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Nelson A.
San Antonio, TX
Juan was very courteous and performed professionally. Thanks.
Business Owner's Reply · 2 months ago (Mar 24)
Thank you for the fantastic review! We are thrilled you are enjoying your service! Thank you for your support!
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Farley F.
Boerne, TX
Edward is always polite and professional. He’s an asset to the company.
Business Owner's Reply · 2 months ago (Mar 24)
Thank you for your kind words! We're glad you are happy with our service! We appreciate you! Let us know if there's anything else we can do for you.
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Arches Apartments
San Antonio, TX
Great service! Thanks Angie! Thanks Fernando!
Business Owner's Reply · 3 months ago (Mar 22)
Thank you for the 5 star review! We're glad that you're happy with our service. We appreciate you very much Maggie! Let us know if there's anything you need! Have a wonderful day!
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Point North III Condominiums
San Antonio, TX
We have been using Worldwide Pest Control for years. The technicians and office staff are courteous. We have a set date of the month they come out to spray. However, no one can schedule the same time frame. As a Property Manager, that is the biggest problem; not being able to tell the owners what time the technicians come. Instead of a six to seven-hour window, it would be preferable to have at least a two-hour window (example 9:00 - 11:00 am) and to leave it at that same window of time each month. But otherwise, I recommend Worlwide to anyone. Good service. Good pricing.
Business Owner's Reply · 3 months ago (Mar 22)
Thank you very much for your review. I have provided your feedback to our Operations Manager and they will be reaching out to you shortly to provide a solution. Thank you for your continued support. If there's anything else that we can be of assistance with, please let us know.
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Kay O.
San Antonio, TX
Yes, we are very happy with your service.
Business Owner's Reply · 3 months ago (Mar 20)
We're really grateful and appreciate you taking the time to share your rating with us! Thank you for the 5 star review!!
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R W B.
San Antonio, TX
All ok with your service. I especially like Edward!
Business Owner's Reply · 3 months ago (Mar 16)
Thank you so much for sharing your experience with us!
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Jane B.
Mico, TX
Have been a customer of Worldwide for many years. The technician is always courteous, thorough and on time.
Business Owner's Reply · 3 months ago (Mar 16)
Thank you so much for the 5 star review and we are thrilled to hear that you are enjoying your experience with us! We appreciate your feedback and continued support!
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Sharon F.
San Antonio, TX
Ricardo was very helpful!
Business Owner's Reply · 3 months ago (Mar 16)
That is wonderful to hear! Thank you for the 5 star review! If there's anything else you need from us, please do not hesitate to ask.
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Frank M.
Windcrest, TX
I found the service to be professional and prompt. The service technician was friendly, knowledgeable and competent.
Business Owner's Reply · 3 months ago (Mar 13)
We really appreciate you taking the time to leave us a review. Comments like yours make our work worthwhile. We love that you enjoy our service. Thank you for choosing Worldwide Pest control, for your pest control needs. Let us know if we can do anything else for you.
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Marlene E.
San Antonio, TX
Great service. The technician was very thorough, and explained what he did.
Business Owner's Reply · 3 months ago (Mar 13)
Thank you for the 5 stars! Your review is a great way to let us know we're on track for making our customers happy. We appreciate you taking the time to give your feedback and look forward to servicing you again in the future.
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Sonterra Apartment Homes
Jarrell, TX
I would like to express our 100% satisfaction with your service. Our technician, Roman always goes above and beyond to make sure we are happy with his service to each of our residents. Roman does an outstanding job treating any pest control issues throughout our community and is courteous and communicative, always letting us know when he's arriving, and what issues he has treated and uncovered. Thank you Worldwide Pest Control, and THANK YOU Roman for doing an outstanding job. You are appreciated.
Business Owner's Reply · 3 months ago (Mar 10)
Your review made our day! We really appreciate you taking the time to leave us a review. These kinds of stories keep us motivated to continue doing what we're doing, and we're so happy to hear that you have had a great experience. Thank you for your continued support and if there's anything we can be of assistance with, please let us know.
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Jeff S.
San Antonio, TX
I have been a WWPC for over 20 years and their service has been outstanding each and every visit. If we have ever had an issue, WWPC has handled it immediately to include returning to our home for a reapplication. Our current technician, Edward, is the utmost professional as have been his predecessors.
Business Owner's Reply · 3 months ago (Mar 9)
We greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to seeing you again soon.
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Grandon Manor Apartments
Killeen, TX
Great service every time, very communication.
Business Owner's Reply · 3 months ago (Mar 8)
We're so grateful that you took the time to share your feedback with us! It's our pleasure to serve customers like you! Thank you for the 5 stars!
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Northgate Hills Apt
Austin, TX
terrible service.
Business Owner's Reply · 3 months ago (Mar 8)
Thank you for reaching out to us. I apologize that you are having issues with service. A member of management will be contacting your shortly.
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Diane F.
San Antonio, TX
We are very happy with the service we receive in relationship to the technicians. They are always courteous, respectful, knowledgeable, and thorough in when they service our home. However, we are not pleased with the increases in the cost of our services over the past 3 years. Rates are increased without our knowledge (or the technician's). We understand that related prices, such as gas, increase. That being said, our rates do not decrease when gas prices go down, as they have recently. If our rates are increased on a regular basis, we would like assurance that the people who make your business successful (your technicians), are also rewarded through these significant hikes in our bills.
Business Owner's Reply · 3 months ago (Mar 8)
Thank you so much for taking the time to provide us feedback. I apologize that you were not informed. Unfortunately, it isn't only gas, it's inflation that has hit every industry. There are many factors such as chemical costs, labor, etc. We appreciate your continued support and if there's anything else that we can be of assistance with, please let us know.
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Pamela C.
San Antonio, TX
The 5 .Star Rating is for Edward, who represents Worldwide Pest Control. His care compassion for His clients speaks volumes. All your staff should have some amount of "I Care".
Your Appointment staff sucks...I have been a client for over 15 yrs, and only have treatments done on Tuesdays or Wednesdays, Edward knows this, yet when your system doesn't reccognize the notes. If not for Edward...I would consider looking at options.
Business Owner's Reply · 3 months ago (Mar 8)
Thank you for the 5 star rating! And we appreciate Edwards acknowledgement. Thank you for bringing to our attention that Tuesday and Wednesdays are your days. The notes in the system are now changed. If there's anything else that we can be of assistance with, please let us know. Thank you for your continued support!
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Cherbourg Square Condominiums
San Antonio, TX
We Love our Technician Ozzy!!! He is always professional! Anytime I do need to call and talk to management, they are also always receptive to my needs.
Business Owner's Reply · 3 months ago (Mar 7)
Thank you so much for your feedback! Your kind words are really appreciated! Let us know if we can do anything else for you.
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South Hill Apt
San Antonio, TX
Hi I am very satisfied with all your workers out here they are very respectful and courteous. Thank you for all the great work they do. Thanks again.
Business Owner's Reply · 3 months ago (Mar 7)
Taking the time to leave such a great review has made our day! We always aim to delight our customers with our customer service and our attention to detail. It's great to hear we delivered. We look forward to our continued partnership. Thank you for your continued support!
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Ernesto G.
San Antonio, TX
Great customer service! Always on time.
Business Owner's Reply · 3 months ago (Mar 3)
Thank you very much for your review! We love getting feedback about our staff. We take pride in our customer service. Please get in touch if there is anything else we can do to make your day.
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