Worldwide Pest ControlPest ControlSan Antonio, TX4.3 · 175 reviews
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4.3 · 175 reviews
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Urban Villas
Austin, TX
Fernando has exceptional customer service skills. He is attentive, and knowledgeable and went above and beyond to ensure the property needs were met.
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Colonia Remigio Valdez Jr Apartment
San Antonio, TX
always good customer service.
Thank you for the great work.
Business Owner's Reply · A month ago (Nov 21)
Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear that you’ve had a positive experience with our service. Providing great customer service is always our goal, and it's wonderful to know that we’re meeting your expectations.
If you need anything else, don’t hesitate to reach out. We're here to help! |
Bobbie J.
San Antonio, TX
I have been a customer for many years and have always been satisfied with the service. Very professional. If I have ever had a question or concern, they are very responsive.
Business Owner's Reply · A month ago (Nov 21)
Thank you so much for your kind review! We truly appreciate your loyalty and are delighted to hear that you've been satisfied with our service over the years. It’s always our goal to provide professional and responsive support, and we’re glad to know we’ve met your expectations.
If you ever need anything in the future, please don’t hesitate to reach out. We’re always here to help! |
Matt C.
San Antonio, TX
At 4:27pm on October 4th, 2024, a Worldwide Pest Control vehicle, truck #167, near collided with me exiting the Circle K at 410 and Demya at a high rate of speed. The driver then proceeded to blow through the stop sign at Demya and Tomar. The passenger side rear bumper was mangled from a previous incident, so it's easy to recall. Your driving reflects your work ethic so I would not in good conscious recommend your company for service.
Business Owner's Reply · A month ago (Nov 21)
Thank you for taking the time to share your experience. We are extremely sorry to hear about the incident you described involving our vehicle, and we sincerely apologize for any distress or danger this may have caused you. This is not the standard of driving or service we strive to uphold, and we take your feedback seriously.
We will be investigating this situation with the driver to ensure this kind of behavior does not happen again. The safety of our community, including our customers, is a top priority for us. Please know that we are committed to addressing the issue and making improvements to prevent such incidents in the future. If you would like to discuss this further, please don’t hesitate to reach out directly to me. Again, we apologize for this experience and appreciate you bringing it to our attention. |
Debbie H.
San Antonio, TX
I appreciate the professional service your company gave me!
Thank you so! David is fantastic!
Business Owner's Reply · 3 months ago (Oct 4)
Thank you for your fantastic review! We're so glad to hear that you appreciated our professional service. David will be thrilled to know that you think so highly of him! Your support means a lot to us, and we look forward to serving you again in the future.
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Kegley,inc.
San Antonio, TX
I always appreciate Worldwide for being responsive and fitting into my schedule. They show up when promised and get the job done!
Business Owner's Reply · 3 months ago (Oct 4)
Thank you so much for your wonderful review! We’re thrilled to hear that you appreciate our responsiveness and reliability. It’s always our goal to work around your schedule and deliver quality service. Your support means a lot to us, and we look forward to serving you again in the future!
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Bridge At Turtle Creek
Austin, TX
You guys were doing ok at the beginning, but now it takes us over two weeks to get someone on schedule for additional treatments. I've tried calling them twice, and they do not answer so the best method is emailing and like I said I'm still waiting on treatments scheduled for 4 or so units. Missed a scheduled date because they were backed up, I guess, and no one notified us until I reached out to them.
Business Owner's Reply · 4 months ago (Sep 5)
Thank you for your feedback. I apologize for the delays and the lack of communication regarding the scheduling of additional treatments. I understand the frustration this has caused.
I will escalate this issue to ensure that we address the scheduling concerns and improve our response times. In the meantime, I'll follow up with the team to get the treatments for the units scheduled as soon as possible and keep you informed of any updates. Thank you for bringing this to my attention, and I appreciate your patience as we work to resolve these issues. We will be contacting you shortly. |
Alamo Apartments
Floresville, TX
I am very unhappy with the quality of service that I've been receiving from WWPC. I'm the manager for two apartment complexes in different cities and have been for a year now. Over the last year that I've had monthly services performed by WWPC, I am appalled. The technicians want to argue about what my contract includes (it's interior and exterior but they say it's an old contract and can't do exterior), I've had residents say that they watch the spray wand and NOTHING comes out of it when the technician is in their apartment. Despite having monthly services and many residents requesting extra work in their units when the technician is present, I've had 2 residents (a 3-year old child and an elderly lady) stung by scorpions in their unit, the same elderly lady has been bit multiple times by spiders in one day and has had seen upwards of 8 scorpions in her apartment, an elderly male has been bit by a brown recluse (and seen several more in his unit). 90% of my residents complain that the pest control service is useless and that we need to change companies because we still have major problems. Children cannot play outside in any area of the property due to how widespread the ant hills are (while the technicians refuse to complete the exterior service that we are paying for). I've seen firsthand that one specific technician is under the influence of alcohol when he shows up to do our monthly service (two months in a row now). One technician said that he can only do exterior on one building per visit (when our contract states all 19 buildings). If it was my decision, I would fire WWPC and find a different company that had integrity and gave a crap about their customers.
Business Owner's Reply · 6 months ago (Jun 14)
Thank you for bringing these issues to our attention. We are deeply sorry to hear about your dissatisfaction with the quality of service you have received from WWPC. Please accept our sincerest apologies for the frustration and inconvenience this has caused you and your residents.
We take your feedback very seriously, and we are committed to addressing each of the concerns you have raised. Rest assured that we are conducting a thorough investigation into the issues you've mentioned to identify areas for improvement and to take corrective action. We will be reaching out to your shortly. |
Robert H.
San Antonio, TX
Always excellent service thank you!
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Mary B.
San Antonio, TX
The representative was professional and kind.
Business Owner's Reply · 7 months ago (May 13)
Your kind words truly mean the world to us and serve as a great motivator for our team to continue delivering exceptional service.
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Oak Knoll Villas
San Antonio, TX
I am very happy with your services but even more happy with Andrew Longoria who came by our office this week. He was professional, friendly and very helpful.
Business Owner's Reply · 7 months ago (May 13)
Thank you so much for taking the time to leave such a glowing review! We are thrilled to hear that you had a wonderful experience with us and that we were able to meet your expectations.
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La Mirage Apartments
Port Aransas, TX
Have not seen anyone for a week or two.
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Creekside On Parmer Lane
Austin, TX
They are great. and Caleb is amazing!
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James H.
San Antonio, TX
I recently hired Worldwide Pest Control to address a persistent squirrel and rat problem in my home, and I am thoroughly impressed with their service. From the initial assessment to the completion of the job, their team exhibited professionalism, expertise, and a commitment to solving my pest issues.
First and foremost, their technicians were punctual and courteous, arriving promptly at the scheduled time. They conducted a thorough inspection of my property, identifying potential entry points and assessing the extent of the infestation. Their attention to detail instilled confidence in their ability to tackle the problem effectively. The pest control methods employed by Worldwide Pest Control were both humane and environmentally friendly, which was important to me as a homeowner. They implemented a tailored approach, using a combination of traps, exclusion techniques, and deterrents to eradicate the pests and prevent future intrusions. Throughout the process, they communicated openly with me, providing updates on their progress and addressing any concerns I had. I am pleased to report that their efforts yielded excellent results. The squirrel and rat population in my home has been significantly reduced, and I finally have peace of mind knowing that my property is protected from these pests. I highly recommend Worldwide Pest Control to anyone dealing with similar issues. Their professionalism, expertise, and dedication to customer satisfaction truly set them apart.
Business Owner's Reply · 10 months ago (Mar 11)
James,
It's great to hear from you! We really appreciate the feedback, and we're excited to hear that you had a wonderful experience and we met your satisfaction! Worldwide truly values the opportunity to be of service to you. Thank you for trusting Worldwide Pest Control for your pest control needs! Have an amazing day!! |
John L.
San Antonio, TX
Our technician was prompt, polite and thorough. Thanks.
Business Owner's Reply · 10 months ago (Mar 11)
John L,
We appreciate you reaching out, it's great to hear from you! Your experience with Worldwide is extremely important to us, so we're excited to see everything is going great! If there's anything else that we can assist you with, please do not hesitate to reach out. Have an amazing day! |
Calais Villas HOA #1511
San Antonio, TX
My wife and I have been living here at Callias Villas for over 10 years, and have been using Worldwide Pest Control all of the 10 years. They have always done a great job. Thanks.
Business Owner's Reply · A year ago (Dec 6, 2023)
Thank you for your continued support! Your feedback motivates us to continue providing exceptional service. Thank you for the 5 star review! Your feedback made our day!
Sincerely, Worldwide Pest Control, Inc. |
Enclave At Kileen Apt
Killeen, TX
Timely and great customer service, our tenants love the services.
Business Owner's Reply · A year ago (Dec 6, 2023)
Many thanks for the 5 star rating! We appreciate you taking time out of your busy schedule to provide us with this phenomenal review! It's much appreciated!
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Donna G.
San Antonio, TX
We are very happy with our service. It was very complete inside and outside.
Business Owner's Reply · A year ago (Oct 30, 2023)
Thank you so much for taking the time to leave us this amazing review! We're thrilled to hear that you had a great experience with us and look forward to serving you again soon.
Best regards, Worldwide Pest Control, Inc. |
Cherbourg S.
San Antonio, TX
We love Worldwide Pest Control here at Cherbourg Square Condos... Especially our technician Pablo Guajardo. Always courteous, professional and smile on his face when interacting with Property Management and Owners/Tenants.
Business Owner's Reply · A year ago (Oct 30, 2023)
We're delighted to know that our team exceeded your expectations! Your kind words mean the world to us, and we can't wait to share your compliments with the team!
Looking forward to to your next visit. Warmest regards, Worldwide Pest Control, Inc. |
Margaret F.
Saint Hedwig, TX
Worldwide Pest Control has been coming to my home for many years. The service providers are always polite and will answer any questions and address any concerns. I highly recommend Worldwide Pest Control.
Business Owner's Reply · A year ago (Oct 30, 2023)
Thank you for your continued support! We promise to keep delivering exceptional service.
See you soon, Worldwide Pest Control, Inc. |
Ariza Corpus Christi
Corpus Christi, TX
The technician we have recently had (he was here on 9.26.2023 & I cannot remember what he said his name was) has been absolutely fantastic. He genuinely cares about his work & always puts in 110%. We have received praise from residents, and they appreciate him being so thorough. He never fails to follow up with us on answering questions we may have and always does what he says he will do. Definitely the best service & technician we have experienced since we haven't had Miguel the old tech!
Business Owner's Reply · A year ago (Oct 2, 2023)
We're so happy to hear that you had a wonderful experience with us! Thank you for leaving a great review and for your kind words. We truly appreciate your business and can't wait to see you again!
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Rene I.
Castroville, TX
Excellent and knowledgeable service. Very nice and professional. Thank you!
Business Owner's Reply · A year ago (Sep 26, 2023)
Thank you so much for the positive review! We are delighted to hear that you had such a great experience. We're especially pleased that you enjoyed our friendly staff. We strive to provide excellent customer service and continuous education. We look forward to seeing you again soon!
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Lost Creek Ranch Apartments
Corpus Christi, TX
Still have a hard time getting someone to come out for our regular service at two of our sister properties. I have been asking for a schedule for one of our properties since 2 months ago and still havent recieved it yet. Terrible at getting back with you.
Business Owner's Reply · A year ago (Sep 26, 2023)
Thank you for bringing this to our attention. We're sorry to hear that you had a negative experience with us. We take customer feedback very seriously and are working hard to make sure that this doesn't happen again in the future. Please accept our sincerest apologies for any inconvenience this may have caused.
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Platinum Shavano Oaks
San Antonio, TX
Worldwide is always responsive and reliable!
Business Owner's Reply · A year ago (Sep 26, 2023)
Thank you so much for your kind words! We really appreciate your positive review and it was great to have you as a customer. We look forward to serving you again soon.
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Nancy K.
San Antonio, TX
Very good service ! Ricardo is always very polite.
Business Owner's Reply · A year ago (Sep 19, 2023)
Thank you for the wonderful review! We are grateful for your kind words! Thank you for choosing us!
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Crossing At 1415 Apartments
San Antonio, TX
I have used Worlwide in the past and wasnt to happy, I decided to give your company another try and so far service has been ok.
Business Owner's Reply · A year ago (Sep 14, 2023)
Thank you for reaching out to us. A member of management will be reaching out to you shortly. If there's anything else, please let us know. Have a wonderful day!
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Freedom Hills Ranch
San Antonio, TX
No, I was not happy. Our contract service that is for Monday was not done. The technician did not wait for my maintenance man to come into the office to take him to our tenant's units. And we have not been on a set schedule this month, I have to call and request for your technician to come back.
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Elaine R.
Converse, TX
Tech did a good job.
Business Owner's Reply · A year ago (Aug 7, 2023)
Thank you so much for your kind words! We're thrilled to hear that our technician did a good job. If you ever need assistance, don't hesitate to reach out. We appreciate your support.
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Ed H.
San Antonio, TX
We still have ants in the kitchen.
Business Owner's Reply · A year ago (Aug 7, 2023)
Thank you for your 4 star review! I'm glad to hear that the issue is improving. If you need any further assistance, don't hesitate to reach out. Have a great day!
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Charlie J.
Cibolo, TX
Showed on time and did a great job.
Business Owner's Reply · A year ago (Jul 17, 2023)
Thank you so much for your review Mr. Johnson, we love getting feedback about our service and we take pride in our customer service. Please get in touch if there is anything else we can do to make your day.
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Wallace Or Deni T.
San Antonio, TX
Excellent customer service by our technician, he was responsive to our needs informative and efficient.
Business Owner's Reply · A year ago (Jul 17, 2023)
We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team. If there's anything else that we can be of assistance with, please let us know. Thank you!
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Blanca L.
San Antonio, TX
Timothy always does a thorough job!
Business Owner's Reply · A year ago (Jul 17, 2023)
Thank you for the 5-star review! Your review is a great way to let us know we're on track for making our customers smile! We appreciate you taking the time to give us your feedback and look forward to service you again in the future.
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Judith M.
Bulverde, TX
The Worldwide Pest Control technician, Nicholas Morissette,came to my house today. He was on time, pleasant, knowledgeable, thorough, and explained what he found. I was most impressed. Thank you.
J. P. Martin, San Antonio.
Business Owner's Reply · A year ago (Jul 17, 2023)
Taking the time to leave such a great review about our technician, has really made our day! We always aim to delight our customers with our customer service and our attention to detail. It's great to hear we delivered! We're looking forward to making your day once more when we see you on our next visit.
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Sonny V.
San Antonio, TX
Very happy with your service.
Business Owner's Reply · A year ago (Jul 17, 2023)
We are incredibly grateful that you took the time out to leave us a 5 star review! Thank you for your continued support.
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Patsy J.
San Antonio, TX
everything was GREAT! Technician and ALL office staff were amazing! Thanks!!
Business Owner's Reply · A year ago (Jul 17, 2023)
Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work!
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Mary Jo Q.
San Antonio, TX
Very happy with service. The receptionist is so friendly and courteous. The technician, Ricardo is very professional and does a very through job.
Business Owner's Reply · A year ago (Jul 17, 2023)
We really appreciate you taking the time to leave us a review! These are the stories that keep us so motivated to continue doing what we're doing, and we're so happy to hear that you had a great experience. Let us know if we can do anything else for you.
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Judy E.
San Antonio, TX
I've been using Worldwide Pest Control for quiet some time. It's always nice to have technicians arrive promptly and service your home efficiently. Ronnie was very kind and answered all my questions. I highly recommend Worldwide Pest Control.
Business Owner's Reply · A year ago (Jul 17, 2023)
Thank you for your great review! We've passed your kind words on to our team. They are passionate about providing all our customers with outstanding experiences and they'll be delighted to know they hit the mark with you. We hope that in the future we'll be able to provide a similarly excellent experience. Thank you for your continued support.
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Monica M.
Kingsland, TX
I was told both times that dispatch would call me and set up the follow up appointment. They never called. I had to call every time to make sure an appointment was scheduled. This was enough for me not to refer any of my family or friends. Its important to keep your word.
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Anita M.
San Antonio, TX
So far service has been good. The techs that have serviced us are courteous and professional. They do the station check ups, etc. Except for the last visit, the under house check was not done. But understandable--the crawl entrance was waterlogged and muddy. Tech said he would set up another visit to check under house. Thanks for good service!
Business Owner's Reply · 2 years ago (May 26, 2023)
We're really grateful and appreciate you taking the time to share your rating with us! We will be back out next week to take care of the crawl space. See you soon! Thank you for your continued support!
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Heb Arsenal West Building
San Antonio, TX
yes I am happy with the service thank yall
JOHN.
Business Owner's Reply · 2 years ago (May 24, 2023)
Thank you for your 5 star review and your continued support! Please let us know if we can be of any further assistance.
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