The serviceman showed up outside my house around a quarter to four. He sat in his vehicle until ten after four. He called my phone to tell me he'd rung the bell. My granddaughter and I were in the house. He never rang the bell. I asked him was he going to do the inspection. He was gone in less than five minutes. I was watching him. The email report he sent in said I wasn't there time sign the work order. Then he signs off on a bill for 85.00 without my knowledge. I am not happy with this. Please look into this.