The service itself, I am very pleased with. However, your scheduling of the service leaves a bit to be desired. I've had 2 service calls in 2 weeks for 2 different inspections. Each inspection took less than 10 minutes to complete. You could have easily scheduled both of these at the same time, but you could not have billed for 2 service calls. As a customer, I notice that and it does impact satisfaction and willingness to recommend your services and your products.