I called on Tuesday June 27th, A Rep came the next day on Wednesday June 28th @1030am. I was informed the traps would be there for five days starting on Thursday June 29th and checked everyday for five days straight. I paid for 2 traps. On Thursday June 29TH Rep Jackson installed one trap. I paid for two. I asked Rep Jackson where is my second trap. I was informed by Rep. Jackson that he would bring 2 more traps on Friday June 30th for a total of 3. On Friday June 30th I was called and informed that a Rep would be coming by to Close the trap. I asked what does that mean "close the trap". I was then informed that the company does not work on the weekends and we will bring back the traps on July 5th. I requested traps removal, as we are traveling the week of the July 5th. If I was correctly informed about company operations I would not have agreed to the time table for the traps.