My god, what is wrong with these people??!!! They seal living animals into the wall to DIE a slow death from lack of water and food. That is one way you define psychopaths -- cruelty to animals and a lack of empathy for other living beings. I know people are freaked out by bats -- which, by the way, are clean, intelligent, playful, and loving parents -- but they're mammals. Would you seal unwelcome puppies into the wall to die?? This business had been advised by Bat World sanctuary about HUMANE ways to exclude the bats, but they killed them in the cruelest way you can imagine. Please complain and let your voice be heard! Shame on this company!!!