No we're not pleased. The first visit the guy sprayed our edible plants with bug killer. That was a few months go so we're over it for the most part. The most recent visit we were out of town yet the bill we found on our door when we returned stated that the attic was treated for rodents, the garage was sprayed, etc. Do you actually have a key to our house? Is the guy a genie? Or did he lie to charge us $100. We'll be cancelling.