We contacted Pro Pest for a free inspection. Their technician, Donnie came by and conducted the inspection. He was very courteous and informative. We have been in our home for five years and have not had any termite protection since the original treatment. We elected to have Pro Pest install the Sentricon system since we have used it before. He returned the next week and did the installation. Everything was done very professionally and efficiently. So far we have been satisfied with their pricing and service.