good morning, I am happy with Dustin that came out, he really didn't do anything because I didn't need anything done, no spraying or anything.. which he didn't do so he gets stars in my book.. now what ticked me off was they took it apo themselves to charge my debit card without my permission after I got a bi in my email, they HD already charged my card before I got the bill, when I called terminix to say something about this and did wrong about using my card, I kinda got an attitude and she hung up on me.. normally I have no problem with terminix they r actually really good, I like them a lot, they need to work on there phone personala little bit more.. sincerely, rio.