I called and scheduled termite service on Wednesday, Dec 1 and pest service on Saturday, Dec 4. The pest service seemed ok to me but the termite service did not happen. I called the office to follow up on the termite service and was told that there was something wrong with the email on record for the service and it wasn't set up. Strange that the same info was used for both termites and pests.
We rescheduled the termite service to Weds, Dec 8 from 11:30-1:30 but the representative told me it should be earlier. At 1pm I called to check on progress and was told that the technician would be late, maybe arriving at 2:30pm. So seems I spent two days waiting around for your service to arrive. I was offered the opportunity to reschedule-- but unfortunately I don't have the confidence to give your company another opportunity to perform on time. I decided to get services elsewhere with a company that I used previously, who never seemed to have any scheduling issues. Thank you.