I had my lawn done after 3 weeks we noticed insects but we didn't have time to call as time went on it got worse finally 2 weeks vefore our time was due again they called I explained to the staff with our schedual we haven't had time to call and tell them the first call of service didn't work mind u the guys are awsome np with them its the office staff that was rude saying they couldn't help us since we didn't call until 2weeks time for next spray we would still have to pay full price didn't even offer a free service or discount of service we are very upset this is not customer service.