We are so pleased with our tech, Will. We have vacation property in Florida and have to deal with ghost ants almost every time we arrive. All the techs in the past have been great, but Will went the extra mile by taking the time to find where the ants were nesting and how they were getting into the house rather than just spraying outside and baiting where we were seeing them inside. He explained what he was doing each step of the way. We appreciate his tenacity and look forward to him being our "assigned" tech ongoing. He's a big asset for Truly Nolan and for us.