Our HOA appreciates your very timely response to inspect our common area for yellow jackets that attacked our lawn man. Your technician was prompt to arrive and attentive to our concern inspecting where we saw the yellow jacket attack and much of the common area, walking through tall grass that couldn’t be regularly mowed due to wet ground. His inspection did not find anything to treat and therefore I was surprised to receive an invoice to pay. Our HOA President followed up with her NatureZone contact and was told that the invoice was sent without knowing that no treatment was made. I would happily change to 5 star review if you could send us an email stating you sent the invoice in error.