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Modern Pest- Katahdin

Pest Control

Augusta, ME

4.5 · 805 reviews
4.5 · 805 reviews
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Jane Nesbitt
SARGENTVILLE, ME
Not sure what is happening with your scheduling department. We were scheduled for a treatment at our property in Sargentville. Since we live four hours away we asked a friend to open up the locked gate so technician could do the treatment. No one ever showed up and she was there for four hours. We called and rescheduled and that appointment worked out as tech showed up in the time frame we were told. A week after that appointment someone else showed up and went to the house on the hill saying that they could not get access to do the treatment(gate is locked when no one is there). We called Modern Pest again and they reviewed the information and said that it was a mistake for the last person to go to our property. It would seem the communication needs
to be better between departments. BTW, everyone with whom we spoke was apologetic and very pleasant, it was a pleasure to work with them. Thank you, Jane Nesbitt.
Business Owner's Reply · 4 years ago (Jun 9, 2022)
Hello Jane! We're sorry to hear that you've had some communication issues with Modern. Thank you for the feedback that we will use to improve future interactions. If you have any questions or concerns, please call the office. Thanks.
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