Modern Pest- Katahdin

Modern Pest- Katahdin

Modern Pest- Katahdin

Pest Control

Augusta, ME

4.5 · 805 reviews
4.5 · 805 reviews

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About Modern Pest- Katahdin

Location

Augusta, ME

Services

Pest Control
Additional Services: Ant Control · Attic Cleaning & Restoration · Bed Bug Control · Bird Control · Carpenter Ant Control · Commercial Pest Control · Ice Dam Removal · Mosquito Control · Rodent Control · Tap Insulation · Termite Control · Tick Control · Wildlife Control

Products

Sentricon
TAP Insulation

Business Hours

Contact Center: Mon-Fri: 7am- 7pm; Sat 9am - 2pm; Sun: Closed

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

80

Business Qualifications

QualityPro with National Pest Management Association
Entomological Society of America
National Environmental Health Association
National Pest Management Association
New England Pest Management Association
The Professional Pest Management Alliance

About This Business

Modern Pest Services is a third generation family-owned and operated pest control company. Established in 1945, it has been a leader in the industry from its beginning.

Modern employs integrated pest management (IPM) practices in all operating activities and offers commercial and residential pest control services. This includes traditional and thermal bed bug treatments, various wildlife services and year-round protection for your home and business from as many as 60 pests.

805 Reviews for
Modern Pest- Katahdin

What people say about Modern Pest- Katahdin
Professional · 104
Thorough · 80
Knowledgeable · 66
Excellent · 63
Friendly · 55
· Show All
4.5 star average rating (805 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
RANDOLPH, ME
Tech was knowledgeable and helpful. Very professional.
BOWDOINHAM, ME
The technician was very friendly and professional. We had NO mice this visit. Yay!! The treatments seem to be working.
TRENTON, ME
I don't feel that I got good value at all. (not the person applying the chemical's fault). We were having wasp issues. I was thinking it would be more of a general application...but we only got a small amount of spray to one nest I had already nearly completely killed. The cost was extremely expensive for this.

Andy
Wild Acadia Camping Resort.
BREMEN, ME
Not much to review except results. We have no mosquito problem, so treatment is effective.
TURNER, ME
Good job. Could not accomplish removal of the nest without a very high risk.
PROSPECT HARBOR, ME
Dave McGrath has been our preferred on site home technician! He deserves lots of gold stars! Also, give him at least a three week fully paid vacation to the Bahamas! We love Dave!
AUBURN, ME
The call backs are not quick. Was told I’d receive a call back yesterday and I am still waiting.
WEST FORKS, ME
Friendly and helpful employees and managers. Top notch company!
BELGRADE, ME
Tim was very friendly and helpful.
GREENVILLE, ME
Rep was thorough and explained the options so that we could make the best decision for our situation. We were also acting on behalf of another client and because he was not able to get inside indicated he was reluctant to perform only half the service given the amount of money to be spent. We were able to reschedule to a time when the complete treatment could be done.
SURRY, ME
When the scheduler called, I asked that the interior be serviced as well. I was assured that would happen. It did not.
PROSPECT HARBOR, ME
I was very pleased with the service that I received, the technician Paul was very professional, explained everything he was going to do and why. He arrived in the specified time. All in all I would highly recommend you.
TENANTS HARBOR, ME
After first no-show appointment I received 5 star treatment the following week.
RUMFORD, ME
Excellent service, the technician was informative, answered all of my questions and provided additional information on other potential problems at my home. The yellow jackets were completely eliminated as promised, thank you!
BOOTHBAY HARBOR, ME
Very pleased with the inspection and setup.
FORT KENT, ME
Always on schedule, always asking questions about what would be the best time to do the job. Will to change his schedule to accommodated ours.
BAR HARBOR, ME
How safe is your pesticide for animals both wild and domestic and the environment, including children and the plants and foods on the property? Carol Woolman.
BURLINGTON, ME
It helped out a little. But I think. He was supposed to have gone all around the purremata. I do believe. He just went down the side.
WINSLOW, ME
Bob or Mark are the best. When the come to my home I know they are thorough and trustworthy. I will allow no one else in my home.
Business Owner's Reply · 4 years ago (Jun 17, 2022)
Hello Pat!! We're so happy to hear that you had such a great experience at your recent service with Bobby. Thanks for the 5-star review! Enjoy your weekend!
SEAL COVE, ME
Wasn’t there so no experience to report.
Business Owner's Reply · 4 years ago (Jun 15, 2022)
Hello Alan! If you have any questions or concerns at all, don't hesitate to call the office. Thank you!
VASSALBORO, ME
Great job getting rid of the rats. Nothing I could do to get them but within a couple of days they were gone. Hopefully for good.
Business Owner's Reply · 4 years ago (Jun 13, 2022)
Hi Maureen! We are so happy to hear that you've had such a great experience with Modern and your Service Professional, Cliff and that your rat issue is resolved. Thanks for the great review! Enjoy your week!
Blue Hill, ME
I’m still waiting to hear back as to whether or not the tech actually entered the dwelling. I’m also concerned with his notation that he spoke with “Anne” as Anne has been deceased since Jan. 8, 2019.
Business Owner's Reply · 4 years ago (Jun 14, 2022)
Hi David! I see that a Service Manager has tried calling you regarding your review. Please let us know if you have any other concerns.
Thanks!
GREENVILLE, ME
Very disappointed with initial service. 4 messages left for supervisor to call back, no response. Would not recommend.
Business Owner's Reply · 4 years ago (Jun 8, 2022)
Hi Ken! I see that you spoke with Don Pelkey, the Service Manager, regarding your review. Please let us know if you have any other concerns. Thanks.
MANCHESTER, ME
Thought I had carpenter ants as we have had them before. David quickly saw we had a mouse issue. Really creepy. But David explained that there really was a fix. I’ve never successfully gotten rid of mice. But This sounds good. David sounds confident. I appreciated that he anticipated my concerns (we have a dog) and could effectively place the bait stations. My plan with Modern Pest Services includes inspections from you 3 times/year. Send David; I think he knows what he is doing.
Business Owner's Reply · 4 years ago (Jun 7, 2022)
Hello Alan! We are so happy to hear that you had a great experience at your recent initial service with your Service Professional, David. Thank you for the 5-star review. Enjoy your week!
CARRABASSETT VALLEY, ME
Only performed exterior service for mice. Didn’t address inside bait stations.
Business Owner's Reply · 4 years ago (Jun 8, 2022)
Hi Todd! I see that someone has reached out to you regarding your review. Please don't hesitate to call if you have any other concerns. Thank you.
SARGENTVILLE, ME
Not sure what is happening with your scheduling department. We were scheduled for a treatment at our property in Sargentville. Since we live four hours away we asked a friend to open up the locked gate so technician could do the treatment. No one ever showed up and she was there for four hours. We called and rescheduled and that appointment worked out as tech showed up in the time frame we were told. A week after that appointment someone else showed up and went to the house on the hill saying that they could not get access to do the treatment(gate is locked when no one is there). We called Modern Pest again and they reviewed the information and said that it was a mistake for the last person to go to our property. It would seem the communication needs
to be better between departments. BTW, everyone with whom we spoke was apologetic and very pleasant, it was a pleasure to work with them. Thank you, Jane Nesbitt.
Business Owner's Reply · 4 years ago (Jun 9, 2022)
Hello Jane! We're sorry to hear that you've had some communication issues with Modern. Thank you for the feedback that we will use to improve future interactions. If you have any questions or concerns, please call the office. Thanks.
SIDNEY, ME
It seems to be working really well. I'm very happy so far.
Business Owner's Reply · 4 years ago (May 31, 2022)
Hello Dana! We're happy to hear that you seem to be having great results with your Mosquito, Flea, & Tick Service. Thanks for the great review. Enjoy your week!
FARMINGDALE, ME
Hi everything is fine but I have a lots of mice in my house in the ant.
Business Owner's Reply · 4 years ago (May 27, 2022)
Hi Scjal! I see that you've got an additional service set up for us to come back and follow up. Thanks for the review and have a great weekend!
BREWER, ME
For the amount of time it took to apply the product I thought it was excessively expensive. We have claristory windows on both ends of the house and they were sprayed. If we had known that the treatment would spray them we would have requested not to spray the upper part of the house.
Business Owner's Reply · 4 years ago (May 27, 2022)
Hi Jim! We do appreciate your feedback and will use it to improve future interactions. If you have any questions or concerns, please call the office. Thanks.
ELLSWORTH, ME
Excellent service. Serviceman was amazing. Worked with him for years at our previous home and he is top notch.
Business Owner's Reply · 4 years ago (May 17, 2022)
Hi Lou! Thanks for letting us know that your experience with Modern is a great one. We appreciate you letting us know that you've always had a great experience with your Service Professional, Ian. Thanks for the great review! Enjoy your week!
MADISON, ME
Still waiting for an appointment with a technician to do the interior of our property.
Business Owner's Reply · 4 years ago (May 17, 2022)
Hi Jay! I am sorry to hear that you've had some communication issues with Modern. We appreciate the feedback and will use that to improve future interactions. Have a great week!
AUBURN, ME
Service was well executed. I will be using Modern again.
Business Owner's Reply · 4 years ago (May 11, 2022)
Hello! Thank you for letting us know that your experience with Modern and your Service Professional, Rick was a great one. We appreciate the 5-star review!
MANCHESTER, ME
Need to narrow the window of when the Tech will arrive. 8-5 is not helpful. I don’t see any reason that couldn’t be cut into a 4 hr window or even a 2 hr window.
Business Owner's Reply · 4 years ago (May 10, 2022)
Hello Jeff! I see that someone from our communication center has reached out to you regarding your review. Please let us know if you have any other concerns. Thanks!
FAIRFIELD, ME
Mark was great-but having to babysit the company by calling them before every service to make sure they are sending the only service agent who is trained to do my property. We spray 2 acres but have 19 acres of wooded land so not just anyone can come out and spray. I also have two dogs. I hope going forward that this gets taken care of.
Business Owner's Reply · 4 years ago (May 2, 2022)
Hi Dawn! We're happy to hear that your experience with your Service Professional, Mark, was a good one. Sorry to hear that you've had some communication issues with Modern. I see that you've spoken to the Service Manager regarding your review. If you have any other questions or concerns, please call the office. Have a great week!
STONINGTON, ME
Great service - good additional information - Thank you!
Business Owner's Reply · 4 years ago (May 2, 2022)
Hello! We're happy to hear that your Service Professional, Mike did a good job at your recent service. Thank you for the 5-star review and have a great week!
ABBOT, ME
Worked us in to their schedule quickly. Showed up early so we didn’t have to wait around all day. Walked the property with me and listened to requests. Great job and great customer service. Thank you.
Business Owner's Reply · 4 years ago (Apr 25, 2022)
Hi Dana! We are happy to hear that you have had such a great experience with Modern Pest Serivces and your Service Professional, Anthony. Thank you for the 5-star review and enjoy your week!
WINSLOW, ME
Did not get the 2 day notice of appt.
Business Owner's Reply · 4 years ago (Apr 19, 2022)
Hi Lanelle! We're sorry to hear that you had some communication issues with Modern. Thank you for the great feedback that we'll use to improve future interactions. Please let us know if you have any other concerns. Thanks!
SOUTH BRISTOL, ME
I Would appreciate that I would be contacted more than one day that you are servicing my property.
I went away for one day and found out that someone was servicing the house the next day via phone mail. Fortunately it was outside or they would have found out we weren't home.
No flag to indicate they came.
Business Owner's Reply · 4 years ago (Apr 13, 2022)
Hi Elaine & Marty! We're sorry to hear that you have had communication issues with Modern. Thanks for the great feedback that we will use to improve future interactions. Please let us know if you have any other concerns. Thanks!
LEWISTON, ME
Always professional and thorough.
Business Owner's Reply · 4 years ago (Apr 12, 2022)
Hello! Thank you for letting us know that you had such a great experience with your Service Professional, Matt! We appreciate the 5-star review!
ELLSWORTH, ME
It’s been almost 2 full weeks and I am waking up nightly due to rodents scratching inside my walls. I paid over $600 and was told it would be cheaper than the “organic” option but yet my credit card statement showed the original amount. And there are still rodents. I need a service that will kill these pests asap!
Business Owner's Reply · 4 years ago (Mar 21, 2022)
Hello Stephanie! I see that you spoke with the Service Manager, Kelly regarding your review. Please let us know if you have any other concerns at all. Thanks!