I am more than pleased with the service that I've received so far. Tucker was super nice, and he explained everything he was doing. I appreciate transparency. When I found a trap in the backyard, I knew one of my fur babies had moved it. I think it was Julie that I spoke to when I called in. She insisted that I allow Ticket to come back out and make sure that my pup hadn't gotten into the poison (he didn't), and then discuss a new placement of the trap. Things must be working because my other pup is doing less monitoring for "micro squirrels." Thanks folks!!@.