SO FAR WE HAVE HAD A ROCKY START. fIRST OF ALL, I STARTED MY SERVICE WITH $49.00 START UP FEE AND A I WAS CHARGED $250.00 WHICH I HAD TO CALL AND HAVE THE MONEY REFUNDED BACK TO MY ACCOUNT.THE ORIGINAL GUY WHO CAME OUT AND SPRAYED WAS FINE. THE NEXT THING I RECEIVED AN E-MAIL STATING I OWED MONEY. SO OF COURSE I CALLED AND THE LADY THAT HELPED ME SAID OH NO YOUR FINE IT WAS A MISTAKE. OK, SO THEN I SEE WHERE ONE OF YOUR GUYS ARE AT MY HOUSE TO SPRAY IN THE MORNING, WHICH I TOLD EVERYONE I NEED THEM TO SHOW UP AFTER 4:00 AS I HAVE DOGS. SO HE SPRAYED THE FRONT OF MY HOUSE. AND THEN I HAD TO CALL YET AGAIN....TO SAY HEY I NEED YOUR GUY BACK TO SPRAY THE BACK OF MY HOUSE. AND THEN I GET ANOTHER CALL FROM SOMEONE IN THE OFFICE STATING I STILL OWE MONEY. SO I'M THINKING THE RIGHT HAND DOESN'T KNOW WHAT THE LEFT HAND IS DOING.I HAD MY CREDIT CARD ON FILE, HAVE NO CLUE WHY IT WASN'T CHARGED FOR THE AMOUNT I OWED. THE GUY CAME BACK OUT TO SPRAY THE BACK AND KNOCK DOWN SOME OF THE COBWEBS. SO MOVING FORWARD I'M HOPING FOR A BETTER EXPERIENCE.