Big Time Pest Control - Northern CAPest ControlShasta County, CA4.7 · 670 reviews
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4.7 · 670 reviews
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Michelle V.
COTTONWOOD, CA
I get service once every other month. I set up service because I had a lot of spiders and cobwebs around the exterior of my home. A couple of weeks before a technician comes out again, the spiders and webs are so bad around the exterior, I don't want to be outside. Thank you.
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Enedina S.
Gerber, CA
Excellent job they got rid of the pests in our house.
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Norb W.
El Dorado Hills, CA
Great service.
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Thierry C.
Mt Shasta, CA
I didn’t like to pay $850 just to install 2 plastic cover for 2 dryer vents. The representative was friendly and admitted himself that it was too high a price for 20 minutes work. Hopefully the mice problem is fixed during the one year contract I had to sign. Otherwise the company looks professional and punctual which is commendable.
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Evy K.
Redding, CA
So far! You’ve only been there twice!!
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Sophia J.
REDDING, CA
Very professional and shows up regularly. They leave a note on the door to let me know they were there. Very reasonably priced. Highly recommend 👍.
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Dean/Janet F.
GERBER, CA
Anthony arrived on time and explained what he was going to do. He worked efficiently and took care to cover any at risk items. He cleaned up everything as was very professional. Thank you for a job well done.
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Caryl G.
Redding, CA
Respectful staff, all the bugs are no longer a problem! Thank you!
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Robert A.
Anderson, CA
Good service.
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Mike Q.
Mt Shasta, CA
Very professional, conscientious, and reliable service.
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Marilynn G.
RED BLUFF, CA
Apparently your technician, Zach, was at my house yesterday. I had waited until about 3:00, but then had to leave. As I crossed the Bend River Bridge I saw him down below. I suppose he was spraying for an earlier job, or something. Anyway, I returned 3-4 hours later and found my small dog 500+ feet, out on the street in front of my house! The little orange note near the front door indicated he had been here, but nothing else. No idea what he did...other than leave the gate open!!! It is a latched gate. In 30 years of having my house sprayed, it has NEVER been left wide open! This is totally unacceptable! I had asked to have the interior sprayed...obviously this wasn't done because of his late arrival and my being gone. My dog could have been run over or gone forever. I called this morning and got some 'nice' comments from your staff, but obviously need to look for another company to maintain my house. Totally unacceptable...plus not having the slightest idea if any spraying was done on the exterior! I am totally dissatisfied!!!
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Nile C.
REDDING, CA
Really good , no problems.
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Joan L.
Redding, CA
The young woman was very professional and answered all my questions.
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Jean P.
Shasta Lake, CA
The spray service seems to be taking control of the outside bugs! Thanks for taking down the cobwebs while you are here...one more job off my list.
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Pat A.
Redding, CA
Yes I am happy with the work
You have done and your Company Thank You Pat Atwood. |
Kathleen W.
Burney, CA
Very friendly and rspectful. Will let you know when he is there. Good work and it didn the job for us.
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Peggy C.
Anderson, CA
EVERY ONE I MET ARE SO NICE POLITE PROFESSINAL GOOD BUSSINESS.
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Jeff H.
Chico, CA
I think your service is ridiculous, thoughtless and unhelpful. When your company has been asked to place traps in certain places and doesn’t do it for months and them finally does it but doesn’t check them, what is the value of the service ? I would say it has no value.
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Tracy R.
Anderson, CA
SO FAR WE HAVE HAD A ROCKY START. fIRST OF ALL, I STARTED MY SERVICE WITH $49.00 START UP FEE AND A I WAS CHARGED $250.00 WHICH I HAD TO CALL AND HAVE THE MONEY REFUNDED BACK TO MY ACCOUNT.THE ORIGINAL GUY WHO CAME OUT AND SPRAYED WAS FINE. THE NEXT THING I RECEIVED AN E-MAIL STATING I OWED MONEY. SO OF COURSE I CALLED AND THE LADY THAT HELPED ME SAID OH NO YOUR FINE IT WAS A MISTAKE. OK, SO THEN I SEE WHERE ONE OF YOUR GUYS ARE AT MY HOUSE TO SPRAY IN THE MORNING, WHICH I TOLD EVERYONE I NEED THEM TO SHOW UP AFTER 4:00 AS I HAVE DOGS. SO HE SPRAYED THE FRONT OF MY HOUSE. AND THEN I HAD TO CALL YET AGAIN....TO SAY HEY I NEED YOUR GUY BACK TO SPRAY THE BACK OF MY HOUSE. AND THEN I GET ANOTHER CALL FROM SOMEONE IN THE OFFICE STATING I STILL OWE MONEY. SO I'M THINKING THE RIGHT HAND DOESN'T KNOW WHAT THE LEFT HAND IS DOING.I HAD MY CREDIT CARD ON FILE, HAVE NO CLUE WHY IT WASN'T CHARGED FOR THE AMOUNT I OWED. THE GUY CAME BACK OUT TO SPRAY THE BACK AND KNOCK DOWN SOME OF THE COBWEBS. SO MOVING FORWARD I'M HOPING FOR A BETTER EXPERIENCE.
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Patricia R.
Shingletown, CA
We just think Brent needs to supply the guys with masks.
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Deborah L.
Oroville, CA
Great service.
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Jane S.
Bella Vista, CA
Your company has always been amazing.
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Nancy S.
Shasta Lake, CA
I am pleased with most of the service. There was a glitch in setting me up for every other month. they had put me down for quarterly but that has been straightened out now. Technicians who come are very friendly and helpful.
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Teresa B.
Redding, CA
Very nice employee s professional work well done.
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Dale & Sue A.
Cottonwood, CA
Adam B was very nice and did a Great Job. I am Very Happy with Big Time Pest Control.
100% better than the Pest Control Company I had for 20 Years. |
Nancy R.
Lakehead, CA
Zach was wonderful. He came in and solved the problem and has a good eye for other bug problems. The gentleman that came on Saturday to address the original hornet problem did not complete his job and left without me knowing it. As far as your company goes, you are the best.. The gals in the office are kind, friendly and professional. They understood the issue with it being my Airbnb and made it happen to get the problem remedied..
Thank you everyone. Sincerely, Nancy. |
Steve M.
MOUNT SHASTA, CA
The service provided by your Technician, Emma, is performed in a professional and courteous manner. I am satisfied with the services performed.
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Kathy H.
Shasta, CA
No matter what pest control issues I may have, bugs,spiders, scorpions, rodents and even cob webs are taken care of by Big Time Pest Control. Friendly, informative employees with quick responses to my pest control needs. I’ve been with Big Time Pest Control for more years than I can count. Such great reliable service, I’m never changing.
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Shirean D.
LEWISTON, CA
Service is good. Seem to have pest under-control.
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Dianna C.
RED BLUFF, CA
Professional friendly. Communicates all information for our job. We've been with them 4 plus years under their warranty that meets our needs. They go above to provide excellent service.
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Rex B.
Redding, CA
Jamie always professional, friendly and does a thorough job.
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Kathy B.
REDDING, CA
Wonderful service top rating from me Brittney Miller explained everything to me was very personable and helpful.
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Tom O.
Redding, CA
Thus far, service has been great. The estimator, Joshua, was on time and extremely informative about my problem and the proposed solution: mole eradication. He even followed up by phone afterwards.
The technician, Jason, was also on time and immediately got started and explained what I should expect. The initial treatment did not eliminate the moles yet, but I have two more treatments scheduled. Customer service has been excellent. |
Lorie K.
Redding, CA
Good service but would like a call before service so I can make sure I’m home.
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Charlie/Dorothy C.
SHASTA LAKE, CA
We are very happy with your service.
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The More Real Estate Group-Samantha
Shingletown, CA
On time which is refreshing. Technician was courteous and thorough.
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Tamera E.
Red Bluff, CA
Everyone so pleasant and professional!!!!’.
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Jeff/Sandy F.
SHINGLETOWN, CA
We were home when the technician came to spray and I talked to him briefly when he arrived. Unfortunately he left without talking to us. It would have been helpful if the technician had informed us on what he observed while performing his work.
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Carolyn A.
Chico, CA
Very professional, always available to answer questions, did what they said they’d do when they said they’d do it. I’m very pleased.
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Jan B.
Mt Shasta, CA
Big Time Pest Control is the most professional company I have had the pleasure to work with. From the office staff to the field reps, all are friendly, helpful, and knowledgeable. I can't recommend them enough.
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