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MCCALL SERVICE - JACKSONVILLE WEST

Lawn Care & Pest Control

Jacksonville, FL

4.5 · 874 reviews
4.5 · 874 reviews
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Hank Strickland
JACKSONVILLE, FL
Ladarius was unable to complete his recent exterior backyard perimeter spraying due to a locked gate, but the invoice/inspection report I received the following day did not indicate this. Moreover, there was no proactive communication, advising a need for a follow-up visit to complete the service. Both my wife and I were home. Had Ladarius simply knocked on the door or rang the doorbell (we know he didn't because of a front door video camera), we could've easily provided him access to the backyard. I've also shared this feedback with Tammy, admin. supervisor, who was very professional and courteous. McCall Techs should communicate things like this vs. leaving it to the customer to figure it out. Follow-up service to complete the exterior spray has been scheduled for Monday 8/9.
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