I had a problem with Wasps near the top of My two story roof I found the Bee Keepers add in the yellow Pages I called and talked to a Female named Sunny right away I got a good feeling about this company She was very professional and friendly and cared about My problem. The next afternoon a Tech. named Todd Gilleland arrived at My home I advised of the problem and He went right to work He was very friendly and Professional He explained every thing He was doing to include the type of sprays He was using and their effects. He will return in a couple of weeks for another service. If You have a Bee Problem I would highly Recommend that You use this Company.