I have been with Terminex for years now. I called them 2 days ago and they were able to come the next day. Which was unusual in the past it took several days before they were able to come. I was very pleased with that. The girl on the phone was efficient and polite. We were having problems with our annual ants.. The new guy that came was very nice ,polite and professional. Of course found 4 colonies around the house.