Terminix of North Carolina

Terminix of North Carolina

Terminix of North Carolina

Pest Control

Holly Springs, NC

4.7 · 313 reviews
4.7 · 313 reviews

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About Terminix of North Carolina

Location

Holly Springs, NC

Services

Pest Control
Additional Services: Moisture Control · Rodent Control · Termite Control · Wildlife Control

Business Hours

24/7

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check, Financing Available

Years in Business

99

About This Business

Terminix®: The Pest Control Experts

When it comes to exterminator services from Eastern NC to Tidewater, VA, the pest control experts from Terminix® have been helping homeowners and businesses alike battle bugs and eliminate pests for over 80 years.

We are a franchise of Terminix® International, the world's largest pest control company.

We are proud of the fact that our franchise has been managed by three generations of the same family. We have more than 600 employees dedicated to serving the pest control and related service needs of our customers.

Put a Proven Terminix® Exterminator to Work for You

Every day across the state and across the country, people rely on Terminix® as the pest control company that gets the job done on time, every time. Each exterminator we employ is a highly-skilled technician who is trained to not only eliminate bugs, but keep them from coming back.

We know the best ways to stop and prevent ants, termites, bed bugs, mosquitoes and other pests from damaging your biggest assets—your family, your home, or your business. And we back our work up with a 100% guarantee.

313 Reviews for
Terminix of North Carolina

What people say about Terminix of North Carolina
Professional · 41
Excellent · 28
Courteous · 27
Prompt · 23
Friendly · 20
· Show All
4.7 star average rating (313 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Cary, NC
Always on time, always professional!
Cary, NC
The service technician, Jacob M., that came to my house (304 Windance Ct., Cary, NC, 27518) last year and this year, does an excellent job. He truly cares about his customers and their satisfaction.
Fuquay Varina, NC
Very friendly service. No pressure at all and the communication was great.
Cary, NC
Staff that performed work was thorough and excellent.
Fuquay Varina, NC
Your service to date for wildlife, bats in attic and routine snake and mice control and ant control are working well. More to do for bats in attic,.
Cary, NC
Jake was outstanding. Took time to explain everything to me. Didn’t rush me.
Cary, NC
Have been a customer for over 15years. Have been satisfied with the termite station & the insect spray service. We have always been billed every 3 months for each, without problems.For some reason we keep getting billed monthly looking for a single annual payment. We call , get agreement but nothing changes. Very frustrating.
Apex, NC
The last time I received service, your technician left the gate open to our backyard. Our pet got out and we spent an hour in the dark looking for him. I also feel like the service is not a great value. Spraying outside and (maybe) removing cobwebs like you're supposed to feels like not much for $70. It's percetion, which may not be reality. But man was I angry at you guys when you left my gate open. Totally unacceptable.
Cary, NC
From the representative's first visit until the work was completed, everyone was professional, competent and polite. We are very pleased with the results.
Cary, NC
Our sales person was knowledgeable and patient with all our questions. Service was quick but one thing was disturbing. In drilling the holes for the termite traps, dirt and, worse, clay were left on our sidewalks around the house. If they needed a container, we would have provided. My husband spent the morning cleaning up their mess. If you can dump it on a walkway, you can put it in a container.
Cary, NC
Outside service does not seem to be doing the job. In addition, it is difficult to schedule for in home service. I received no confirmation of a service I have scheduled with the technician for today and currently it is past time for the appointment.
Fuquay Varina, NC
I received my service today. I have used Terminix for many years, however the report that was left did not tell me anything about what they did or what they found.
Morrisville, NC
Great customer service!
Cary, NC
I was not notified when the service would be performed. We did have an unintelligible call from Terminix which was dropped before it was completed and no message was left. Spider Web removal was not up to par and I had intended to ask some pest control questions.
Holly Springs, NC
Great job and customer service Terminix!
Cary, NC
We were concerned about how they would treat and the person that gave us the estimate said there would be absolutely no spraying inside the house and that the only poison would be inaccessible to anyone as it would be behind appliances. Not only did the technician spray in our kitchen, but they placed poison in drawers and cupboards (we stayed up late going through all our cupboards and drawers removing the poison). We were very disappointed and do not plan on using their services again.
Cary, NC
I am very satisfied with your service. The only issue is at times you try to sell me services that I do not want. Other than that, I am very satisfied.
Angier, NC
Very satisfied so far as a new customer.
Holly Springs, NC
Satisfied with service to date.
Middle Creek, NC
I seem to only get notified after a technician sprays at my house. I would like interior sprayed every 6 months and they’re always like “we couldn’t get inside the residence to spray”. Probably because i didn’t know you were coming and I lock my doors.
Morrisville, NC
I AM NOT HAPPY WITH THE SERVICE AND HAVE NOT RECEIVED A CALL TO COMPLETE WORK ON MY SUMP PUMP. VERY DISAPPOINTED, I HAVE AN OPEN DRAIN THAT NEEDS TO BE FIXED. MY HOME # 919 380-7020, MY CELL 919 434 3633.
Fuquay Varina, NC
Yes we are pleased with the service we get from Terminix since day one(October 2002) in our home!
Cary, NC
There was no communication between sales team and technician. The technician had no clue about the commitment by the sales team. As customer the technician disclosed so many restrictions that were not disclosed by the sales team. I am disappointed with the outcome.
Cary, NC
Excellent service!
Cary, NC
Excellent service at our door.
New Hill, NC
I was never notified before the service. I always unlock my screen porch so it can be sprayed. I also want to schedule inside services, which I would have had done at the same time.
Holly Springs, NC
Tech came out for the first time. Did not want to treat anything throughout the home. My wife had to push him to even go through certain room were we noticed bugs. Very dissatisfied with the tech and be calling the company back.
Cary, NC
I was wondering when someone was going to come out in June to do a moisture check (as you promised) on my crawl space after you laid down the plastic lining a few months ago.
Cary, NC
We’ve been using Terminex for nearly 20 years which is why we decided to use them for the crawl Space work and sealing. We’ve been very disappointed with the entire process. First, they told us we had critters but despite trapping no critters. Then the work was done to clean and lay new vapor shield. The workers disconnected some of the venting and we were without AC during a heat wave for 2 days until my husband went other and reconnected it. When we called there was no urgency to address it even though it happened on a Friday and we were having a hot spell. Then the humidifier was put in but not the unit we were told nor did it include the red light in the foundation which we were sold as the”peace of mind” that Terminex offered. Through all of this we were never communicated with to be told why changes were being made or if it was ok with us nor what the change in pricing might be as a result. We chose to wait for the final walk quality check until the person that sold us the system was available. That was supposed to be today at 430 but instead someone else came at 3:00 without again any communication or notification. He indicated that the custom door we were supposed to receive was also not installed which was on the list of topics we intended to address. No one was here to speak with the gentleman because he arrived an hour and a half early. So wrong door, wrong humidifier, no red light, disrupted AC, no communication. However we were still billed for something already despite no quality walk through yet. Very disappointed to pay a premium price for Terminex and get such poor service.
Apex, NC
The staff is usually very courteous and polite. That said, the quarterly plan does not seem effective at all. Less than a week after the application, I see all types of pest around the house and at my doors. No impact on mousquitos. Maybe I should try the monthly plan or just cancel.
Cary, NC
I was very happy with the treatments.
Thank you.
Cary, NC
Very pleased with service from Lee Persons. He was thorough in his work and friendly in conversation. Thank you!!
Fuquay Varina, NC
Charles and the other gentleman did a great job. They were friendly, courteous, professional, answered questions and did a good job!
Cary, NC
Yes I am pleased.
Fuquay Varina, NC
I recently moved to the south. I was very nervous because I saw what I thought was roach droppings. Terminex came immediately! I called them two more times in the next few weeks. They came within days. I’m crossing my fingers they are gone ! We’ll see . That’s why 4 stars . It’s only been a month!!! Mike is always great and makes me feel better!!!
Apex, NC
We are happy with our service.
Benson, NC
we were happy w/the promptness of the service. the service man was given the wrong info from the company. however, our neighbor took care of the correction.
Holly Springs, NC
As a longtime Terminix customer, I always have enjoyed excellent customer service. Arriving promptly, answering all questions thoroughly, providing courteous service—all reasons to remain a satisfied customer.
Cary, NC
Very pleased with the service provided by Xavier Martinez. He is very pleasant and professional and has been the only person able to rid us of our ant problem. Thank you so much.
Cary, NC
I am very happy with the service received from Your company.