Not happy. My appointment for WDIR inspection was for 4PM Friday afternoon. My tech called me at 8:01 on Friday morning to inform me that he would be there at 11:00AM. This did not make me or the seller or the buyer or the real estate agent happy since they and I had all arranged our schedules to accommodate a 4:00PM appointment. That being said we ALL rearranged our schedules to accommodate your technician. Real estate transactions are emotionally charged enough without unexpected, last minute schedule changes to events that are required for the transaction to take place. The tech indicated that 4:00 was not an option when I told him that the appointment arrival window that was given to me by Terminix was from 3:45- 4:15- Myself and all others involved were very surprised and disappointed. This not the type of service that any of the people involved in this real estate transaction are accustomed to receiving from Terminix.