Jordan and Nate from the wildlife division came out on Sept 23rd to address concerns about animals in our sofit.They were both very professional and took time to explain what they were going to do and how that would address our problem. They were patient as we asked several questions about the suspected pests and the process to get rid of them. It's too early to expect our pests to be gone, but the warranty of their work gives me a high comfort level. Jordan and Nate were a pleasure to do business with.