The technician was on time, professional, and answered all my questions. He walked through my rooms with me and was pleased to see that I had prepared them for the treatment. He notified me when he completed the job and told me what time I could enter my home. He was unable to treat the exterior of my home due to the weather. He said he would come back to do that when the weather allowed. So far I haven't noticed any activity after the first two days post treatment. Hopefully that will continue.