I am being charged $80.00 for the bi-weekly FULL SERVICE CLEANING AND POOL MAINTENANCE Service. This means I should be receiving backwash filter, balance water chemistry, brush walls, clean filter, clean tiles, empty skimmer, empty pump basket, inspect equipment, inspect repairs, net debris and vacuum?the FULL SERVICE treatment each and every time the tech comes out to clean and service my pool. But that isn't what happens. I am always home when these guys come and I have motion detection cameras surveiling my pool that are always on and recording so I have proof to back up what I am saying here. I always stand and watch them when they are here. What I am getting is a half service at best. of them do is check the water and skim the top. What they are checking off on the service card is that they have performed a full service cleaning and maintenance when they have NOT done the work. Even when I confront the techs and ask them to vacuum my pool and brush the walls they tell me they will but then dont! And some have the nerve to check off on the service card that they have performed work they have not done!