The first visit was average. The technician explained to me the different things he would do and made a suggestion as to where the entry point would be coming from. He only covered one area which was in the closet. All the other areas had already been covered and there was no evident entry point. Under my sink there is a really big entry point because of a main water valve. I wasn’t advised or given suggestion as to what to do but to place bait and glue traps. I had droppings in my kitchen sink and my couch.