Bug Authority

Bug Authority

Bug Authority

Pest Control

Franklin, TN

4.8 · 258 reviews
4.8 · 258 reviews

About Bug Authority

Locations

Franklin, TN
Also serving: Brentwood, TN · Davidson County, TN · Hermitage, TN · La Vergne, TN · Murfreesboro, TN · Old Hickory, TN · Smyrna, TN · Spring Hill, TN · Sumner ... Show More

Service

Pest Control

Business Hours

Monday – Friday 8am-5pm, Saturday/Sunday closed

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

5

258 Reviews for
Bug Authority

What people say about Bug Authority
Thorough · 25
Great Service · 20
Friendly · 17
Professional · 15
Knowledgeable · 11
· Show All
4.8 star average rating (258 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Brentwood, TN
So far so good after one visit. He did miss a few spider webs outside, but in his defense it was so hot!!
Franklin, TN
Show up when scheduled.
Franklin, TN
no complaints. Show up when scheduled.
Franklin, TN
I am waiting on results and follow up visits to see how we actually rate The Bug Authority. We were very happy with first visit but need to look at results and service going forward but first steps have been good so far.
Spring Hill, TN
The Tech arrived as programmed, was very nice.
Thompsons Station, TN
Amazing service!
Franklin, TN
Very polite and things seem to be much better with the ants!
Brentwood, TN
We’ve used Bug Authority for 3 houses now and just love them. The other pest companies feel profit driven in their approach and Bug Authority seems genuinely interested in customer service and keeping our home pest free. All the technicians are nice and communicative about arrival times and what they will do. I love that they text too. Fast and easy.
Thompsons Station, TN
Fast service— Seemed to be very knowledgeable.
Franklin, TN
Great service! Very friendly and very effective in treating mosquitos and ants.
Nashville, TN
They wrapped r mattresses
They I find out I have shingles.
Franklin, TN
Thanks for the follow-up communication!
Franklin, TN
Timely and helpful.
Franklin, TN
The technician was very thorough and answered all my questions. We are satisfied with the service after first visit.
Thompsons Station, TN
Elena was very thorough and friendly.
Franklin, TN
Fantastic service. All of the employees we have met have been courteous and kind.
We have no bugs. At all. We receive quarterly service.
We had some ants show up this spring. I called Bug Authority and they came out the next day.
Franklin, TN
Called for issues with ants inbetween service times, someone came out same day.
Nashville, TN
prompt.
Franklin, TN
She did great job!!
Fairview, TN
The technicians sprayed thoroughly and put glue traps every where I asked them to. They really listened to my concerns and thanks to them, bugs have diminished drastically! Thank you Bug Authority!
Franklin, TN
So far so good!
Brentwood, TN
Please treat my yard every 3 weeks.
Thompsons Station, TN
Great Team.
Nashville, TN
Thank you for not over-selling me services that I do not need and doing a great job on what I do need.
Franklin, TN
Very helpful.
Franklin, TN
Great customer service!
Thompsons Station, TN
Definatily would recommend Bug Authority!
Nashville, TN
I always feel that I have the attention of the technician who services out home. My only wish is that we knew the day they come prior to the evening before. Sometimes, I can't be home for the service and feel it important.
Franklin, TN
only criticism was that the gentleman who came to treat our home was supposed to call me prior to his arrival as I was not home, only my son was, he did not do this, but everything worked out fine.
Franklin, TN
Great response.
Brentwood, TN
Bug authority reminds me of their quarterly visit and gives me a post treatment review. Last year we started using g their yard mosquito treatment and continued for this summer as well.
Brentwood, TN
I would prefer to be notified of upcoming appointment sooner than the afternoon before. We often can't make arrangements to be home for inside service on such short notice.
La Vergne, TN
Good service.
Franklin, TN
On time. Pleasant, professional technician. Thorough.
Franklin, TN
Killed the ants and bugs. Very happy.
Nashville, TN
Haven't seen a live spider since Bug Authority came!
Nashville, TN
Great service!
Franklin, TN
Great service.
Franklin, TN
Have only had one treatment so far but very happy with service!
Franklin, TN
the best.