Bugout Termite & Pest Control, Inc.

Bugout Termite & Pest Control, Inc.

Bugout Termite & Pest Control, Inc.

Pest Control

Anne Arundel County, MD

4.9 · 544 reviews
4.9 · 544 reviews

About Bugout Termite & Pest Control, Inc.

Location

Anne Arundel County, MD

Services

Pest Control
Additional Services: Ant Control · Bed Bug Control · Bee & Wasp Control · Carpenter Ant Control · Flea & Tick Control · Green Termite Control · Humane Wildlife Control · Mosquito Control · Moth Control · Rat Control · Roach Control · Rodent Control · Spider Control · Stink Bug Control · Termite Control · Termite Inspection

Products

Sentricon, Termidor, Premise 75, Fuse, Green Termite Control

Business Hours

Mon-Fri: 8am-4:30pm; Sat: Appointment only; Sun: Closed

Payment Options

Visa, Mastercard, Discover, Cash, Check

Years in Business

33

Business Qualifications

National Pest Control Association, Maryland Pest Control Association, Northern Anne Arundel Chamber of Commerce member, Angie's List super Service Award winner

About This Business

Serving the great Baltimore area, our pest control service is committed to providing the safest and best customer service available. Call for a free phone estimate today and a technician will be happy to explain any service needs and products to you with a thorough inspection of your home.

Our dedicated, professional staff strives to fix your bed bug, termite, spider, and other pest problems, no matter how big or small they may be. Always going the extra mile to get the job done, our quality service and reliability has always set us apart from the competition. Your satisfaction and safety are always our prompt, courteous technicians’ top priority.

544 Reviews for
Bugout Termite & Pest Control, Inc.

What people say about Bugout Termite & Pest Control, Inc.
Professional · 132
Thorough · 83
Friendly · 78
Knowledgeable · 63
Highly Recommend · 54
· Show All
4.9 star average rating (544 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Severna Park, MD
Have not had time to see if the extermination is effective. Dennis was the gentleman who did the work...We requested him.
Baltimore, MD
Very satisfied. Technician was professional, courteous and thorough. I am a repeat customer.
Pasadena, MD
I could not be more pleased with the service I received. Fast and efficient. Bugout saved me money and I would recommend them to my friends and family.
Baltimore, MD
My expectations were not met when receiving this service. I was under the impression that the inspector would identify the root cause of the issue, in order to prevent rodents from coming into the home but unfortunately that wasn’t the case. Treatment was placed throughout the home but the issue with the rodents wasn’t resolved. Thankfully I’ve used a different approach of my own to address this issue.
Business Owner's Reply · 3 days ago (Apr 13)
We are sorry to hear you felt the inspection is not helping your problem. As we explained, mice can enter a hole 1/4" or larger and they can climb. This makes the inspection for access areas difficult due to a home’s construction and age. Please call our office to discuss your situation.
Annapolis, MD
Very thorough and helpful.
Pasadena, MD
always professional and on time.
Severna Park, MD
Thorough,clean,polite. Very professional.
Severna Park, MD
Dennis answered my questions regarding the chemicals used to address an ant problem. He was curtious and respectful while working at my home.
Severna Park, MD
Amanda and Ashley are always friendly and helpful. Our technician always treats our problems and knows his stuff!
Columbia, MD
Excellent inspection found damage that competitor's inspector did not. Troy gave much better pricing and more comprehensive planned service, too !
Glen Burnie, MD
Great job, very friendly, will use them again!
Pasadena, MD
Troy was great and was able to answer all of our questions clearly!
Severna Park, MD
Troy is the best.
Ellicott City, MD
I seldom leave reviews.....but you did a great job.
Mary McGraw.
Glen Burnie, MD
Contacted them for some ant problems in the kitchen. Was very pleasantly surprised to realize that they don't only spray inside of the kitchen but they went in every room as well. Checked the closets and sprayed around every baseboard and even sprayed in the bathroom. The service person was very kind and answered any of my questions. I hope I don't have to have them anytime again soon but if I do I know who to call.
Glen Burnie, MD
Second time I've used Bug Out. The owner really takes pride in his work. Very professional, detailed and really communicates and explains everything extremely well. I think I've learned more about termites than I probably care to know.

Definitely a contractor I'll be keeping on my trusted contractors list.
Glen Burnie, MD
Great job very professional told us everything we needed to know.
Pasadena, MD
Great.
Gambrills, MD
We’ve been using Bug Out annually for seasonal ants since we’ve purchased the home and you guys have not disappointed, ever. Great office staff (Ashley) and great techs each time.
Baltimore, MD
Great service.
Severn, MD
Very professional. He made me feel comfortable and didn't make me feel like the company was finding unnecessary issues. I will recommend Bugout services in the future.
Business Owner's Reply · A month ago (Mar 17)
Thank you for your 5 star review
Glen Burnie, MD
Bugout is awesome! They are quick, thorough and answered all of the questions I had. I requested to be put on an every three month schedule!
Glen Burnie, MD
Top notch. Professional and know what they are doing. Highly recommend.
Glen Burnie, MD
Fast and prompt service. Very knowledgeable and courteous. Great customer service.
Severn, MD
Yes, very pleased with your service. The technician was friendly and answered all our questions. Thank you.
Severn, MD
Very courteous and thorough!!
Linthicum, MD
Technician was very professional and personable. Did his work very fast and efficiently.
Pasadena, MD
So far we are pleased with the service that was provided. Will definitely know soon when the bait traps are checked in a few days. Hopefully good news.
Severn, MD
Very good.
Baltimore, MD
service was quick and easy. billing was very clear and well priced.
Annapolis, MD
Great service.
Davidsonville, MD
Great job and very good customer service. Well done!!!!
Mitchellville , MD
I could give one star I would. Customer service is non-existence and the owner and receptionist are VERY rude. DO NOT use this company. The quality of work is TERRIBLE.
Business Owner's Reply · 2 months ago (Feb 12)
With all due respect Bugout complied to each, and everyone of your request. We had a scheduled and confirmed appointment for 2/11. Upon our technician's arrival you declined services due to inclement weather. We tried to offer to return to your property to treat the exterior at a later date; even though we are limited on treating exterior(s) during the winter months due to freezing temperatures. You then demanded a refund-we had no hesitation and was done on your request on 2/11.
As far as you feeling that our quality of work is not up to par, our technician did note there is sanitation issues at the property which is a contributing factor to your infestation.
Columbia, MD
Dennis was thorough and prompt. He called from his previous stop, which was very considerate. Dennis explained what the plan was and how it would work. We recommend his service to all who need pest control services.
Annapolis, MD
EXCELLENT SERVICE......both work and customer relations! HIGHLY, HIGHLY RECOMMEND them & will continue to use them for our pest control needs!
Severna Park, MD
Respond quickly to every request. Everyone is nice to deal with. Been using them for about 20 years!
Glen Burnie, MD
Very satisfied with the work done.
Elkridge, MD
Second time working with Bugout. Another great experience.
Baltimore, MD
Yes I'm happy everything is ok.
Severna Park, MD
Troy was very knowledgeable and very helpful. The office staff was responsive, great communication and great to work with.