Bugout Termite & Pest Control, Inc.

Bugout Termite & Pest Control, Inc.

Bugout Termite & Pest Control, Inc.

Pest Control

Anne Arundel County, MD

4.9 · 321 reviews
4.9 · 321 reviews

About Bugout Termite & Pest Control, Inc.

Location

Anne Arundel County, MD

Services

Pest Control
Additional Services: Ant Control · Bed Bug Control · Bee & Wasp Control · Carpenter Ant Control · Flea & Tick Control · Green Termite Control · Humane Wildlife Control · Mosquito Control · Moth Control · Rat Control · Roach Control · Rodent Control · Spider Control · Stink Bug Control · Termite Control · Termite Inspection

Products

Sentricon, Termidor, Premise 75, Fuse, Green Termite Control

Business Hours

Mon-Fri: 8am-4:30pm; Sat: Appointment only; Sun: Closed

Payment Options

Visa, Mastercard, Discover, Cash, Check

Years in Business

32

Business Qualifications

National Pest Control Association, Maryland Pest Control Association, Northern Anne Arundel Chamber of Commerce member, Angie's List super Service Award winner

About This Business

Serving the great Baltimore area, our pest control service is committed to providing the safest and best customer service available. Call for a free phone estimate today and a technician will be happy to explain any service needs and products to you with a thorough inspection of your home.

Our dedicated, professional staff strives to fix your bed bug, termite, spider, and other pest problems, no matter how big or small they may be. Always going the extra mile to get the job done, our quality service and reliability has always set us apart from the competition. Your satisfaction and safety are always our prompt, courteous technicians’ top priority.

321 Reviews for
Bugout Termite & Pest Control, Inc.

What people say about Bugout Termite & Pest Control, Inc.
Professional · 81
Friendly · 50
Thorough · 42
Knowledgeable · 41
Excellent · 32
· Show All
4.9 star average rating (321 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Millersville, MD
Customer service was very pleasant, the availability fit right in when contacted and payment arrangements. Same day service.. Would recommend. Second time I have used them.
Glen Burnie, MD
I recently purchased a home in the area and wanted to be sure some droppings I noticed in the detached garage were not related to termites. I was prepared to face some hefty charges for a termite treatment, but was pleasantly surprised to hear that Bugout does not automatically treat for termites without an inspection first, AND the inspection was free of charge. The employee arrived right on time and he was very knowledgeable of the industry and common issues other local homeowners face. The employee determined that he did NOT see any signs of termite activity (luckily it was just some cricket droppings...) and he offered some options of proactive termite treatment plans if I was interested, but did not pressure me. I would definitely recommend their services and I appreciate the accurate inspection instead of a company just lying and saying I need their services when I truly don't. Thank you!
Business Owner's Reply · 11 days ago (Jan 17)
Thank you very much for selecting our company to be service for you. Glad you didn't have termites at this time. If you need us in the future, please contact us again. Thank you again for your 5 star review.
Severn, MD
Great customer service. Guys arrived on time and were pleasant and informative. Would recommend this company.
Laurel, MD
Troy the owner came out personally on NY Eve to inspect swarming which we suspected were termites. He instantly identified the insects as harmless citronella ants and not destructive termites, though he could have suggested full termite treatment. This kind of honest integrity and excellent customer service is why I’ll call Bugout next time we have a real infestation! We need more businesses to perform like Bugout. - a totally satisfied customer.
Pasadena, MD
Troy was very friendly, knowledgeable, and thorough when inspecting the property. I would recommend him to everyone.
Glen Burnie, MD
Great services.
Baltimore, MD
Troy was excellent! He was extremely professional and his 30+ years in the business gave me a lot of confidence in his work. Thank you!
Annapolis, MD
We were so happy with you at our first house in Arnold, we brought you with us when we bought a home in Annapolis! Your service technicians (Ben in particular) was outstanding. If we hadn't moved out of state, we would continue using you!
Severna Park, MD
Outstanding service. We thought there was termite damage but Bugout verified it was just wood rot from a leaking window. There was no charge and they inspected the rest of the house. Really appreciate the honest and professional service. Jack November 2019.
Pasadena, MD
They were thorough quick and efficient. the office staff is nice professional in willing to explain things. Would definitely use them again.
Glen Burnie, MD
Loved the service and already referred them to others!
Linthicum, MD
We are very happy with the services BugOut has done. Love the guys that have come out every time. They are great and even take time to play with my crazy dogs.
Pasadena, MD
In customer service terms this company is truley second to none. Every interaction from office to technicians was fantastic. I had 2 issues which denoted the 3 instead of 5 stars. 1st, it was like pulling teeth to get an explanation as to why they insisted on trapping every rodent in my attic before sealing the entry point. Felt to me like a ratchet of sorts being that they charge $65 per rodent caught. I was getting a little fed up after 2 weeks of catching and about $200 in removal fees. Not including the charge to set traps and the chage for fixing the entry point. 2nd, they are not full service. While they removed the animals and fixed the entry point, they stated they do not clean up the area that these animals were living in and contaminating. So now I have to use another company to clean, sterilize, and replace the insulation in the attic. I would recommend maybe expanding and offering a full service clean up and removal. But customer service is excellent.
Business Owner's Reply · 2 months ago (Nov 21)
Thank you for your review. We appreciate any/ all feedback to better serve our customers. As discussed, it is not recommended to exclude prior to a completing a trapping due to animals will seek an exit/entrance. If an exit/entrance is unavailable, they will create one by digging or gnawing, creating further damages. Even though we excel at pest control, cleaning and home improvement are not our areas of specialty. We apologize for any misunderstanding. If there are any questions or concerns, please feel free to contact our office. Our friendly staff is here to help.
Pasadena, MD
Professional service and effective.
Glen Burnie, MD
Matt was very nice and thorough. Excellent customer service, cares about his job and customers. I'd give that man a raise! 😃.
Baltimore, MD
The team provided a thorough inspection and answered all of my questions. Thank you!
Columbia, MD
Very satisfied. Ben did perfect and very kind.
Millersville, MD
The tech who came to my house was super friendly and professional. He did a great just. I appreciated the service so much that I have actually recommended your company to my neighbors.
Severna Park, MD
Nice, friendly, fast, great price.
Dundalk, MD
Excellent service !!! No more problems after only 1 treatment!
Glen Burnie, MD
Great Customer Service!!
Severna Park, MD
Fast, thorough, and professional service. Can't ask for more than that!
Severn, MD
Service provider was very professional and thorough. He did an excellent job!
Severn, MD
This is our first time using this company and it was a very pleasant visit. She was polite on the phone and he was very nice that came to do the inspection. Long time since we deal with someone that seem to be honest. I plan to do more business.
Severn, MD
Bugout was very prompt and courteous. I had no clue on what the amount was and when I called they were very pleasant and told me to contact them anytime if any questions or concerns. Reasonalble priced.
Pasadena, MD
This is not the first time I've used Bugout, and though I've used them for ants, more often they handle our mice that get in. They use a different kind of bait and it is more effective than others I've seen. I recommend Bugout highly. They always get results.
Gambrills, MD
Excellent customer service, personable, friendly, knowledgeable and professional. They went above and beyond to help us. We appreciate it!!
Stevensville, MD
Great service.
Millersville, MD
Great job!
Glen Burnie, MD
Your team showed up right on time and did a great job. Very professional very neat and clean.
We will use you again and again
Great work
Gerry Arcuri.
Pasadena, MD
service was complete and effective.
Pasadena, MD
Your team did excellent work. Will defiantly recommend.
Crownsville, MD
I've had several different technicians visit in the past two years and all have been prompt, very courteous, knowledgeable and helpful. The office staff has also been both friendly and professional. I plan to keep using Bug-Out and would certainly recommend them to others.
Pasadena, MD
Troy was very thorough going through the entire house. He was very pleasant and explained what he found in detail and the solution. I would recommend Bugout Termite & Pest Control, Inc to all my family and friends.
Glen Burnie, MD
The tech that came to our house seemed very knowledgeable an was very friendly.
Annapolis, MD
My Technician was very informative. He explained everything and answered all my questions.
Odenton, MD
It was a pleasure working with Bug Out! Awesome service, Troy was great.
Linthicum, MD
Guys did good job removing hornet nest. Will keep you in mind for future issues. Thanks.
Linthicum, MD
Troy just as friendly as he is professional. Had a heads up from my daughter and daughter-in-law how personable Troy was - they were right on in their assessment of him. Highly recommend this company.
Severn, MD
I'm pleased so far,no bugs.Looking forward to a follow up treatment.