Environmental Pest Management

Environmental Pest Management

Environmental Pest Management

Residential, Commercial Property Management

Westerville, OH

4.9 · 613 reviews
4.9 · 613 reviews

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About Environmental Pest Management

Location

Westerville, OH

Services

Residential, Commercial Property Management
Additional Services: Bat Removal · Bed Bug Treatments · Carpenter Ant Treatments · Exclusion Work · Platinum Protection Program · Rodent Control · Spider Eradication · Stinging Insect Elimination · Termite Protection · Wild Animal Removal

Payment Options

Visa, Mastercard, Cash, Check

Years in Business

18

Business Qualifications

2001-2003 Pest Control Association of Columbus- President
2003 Founded Environmental Pest Management
2003-2011 Ohio Pest Management-Board of Directors
2003-2008 Angie's List Super Service Award
2004-current Better Business Bureau A+ rating
2005 AmSpirit Networking of Polaris- President
2006 Founded Work Order Systems (software company handling the Multi-Family Industry)
2007-2010 Official Pest Control Provider for the Columbus Blue Jackets & Nationwide Arena
2008 Columbus Apartment Association-Member
2010-2014 Official Pest Control Provider for the Columbus Crew & Crew Stadium
2011 Environmental Pest Management opens new headquarters in Westerville, Ohio
2011-current Consumer's Choice Award winner in the Pest Control Category
2012 Tech Columbus nominee for Outstanding Product AND Outstanding Service
2012-current Entrepreneur Organization-Member
2012 World President Organization & Entrepreneur Organization Mentorship program
2014 Founded Westerville Bike Race, a non-profit organization benefiting Cystic Fibrosis
2014-current Conway Family Business Center-Member
2015 Relocated to new facility in Westerville
2018- Recipient of Best Places to Work Award presented by Columbus Business First
2018- Milestone Achievement Award presented by Conway Center for Family Business
2019- Columbus Business First Fast Fifty Award
2019- Inc. 5000 Fastest-Growing Environmental Services Companies in America
2019- Recipient of Best Places to Work Award presented by Columbus Business First
2020- Columbus Business First Fast Fifty Award
2020- Inc. 5000 Fastest-Growing Environmental Services Companies in America
2020- Recipient of Best Places to Work Award presented by Columbus Business First

About This Business

Environmental Pest Management has been serving property management, commercial and residential clients with the highest quality and most effective pest control services since 2003. With more than 25 years of industry experience, president and owner, Jason Carpenter, has built a strong reputation for excellence. Today, Environmental Pest Management is at the forefront of technology, developing more effective strategies against bed bugs and evolving the apartment industry to order pest control services online—which is why they have grown to manage more than 250,000 units for property management clients throughout Ohio.

When it comes to eradicating unwanted pests, Environmental Pest Management goes beyond expectations with the most advanced methods and unparalleled responsive service. Their unique, first-of-its-kind, Online Work Order System allows property management clients to pinpoint levels of infestation using a 3-D image of their structure. Plus, each technician is equipped with iPhones, enabling them to respond immediately and provide same-day service to solve any pest problem.
One of the latest innovation from Environmental Pest Management is heat remediation for the removal of bed bugs. High-powered heaters raise the temperature between 120 and 140 degrees, the air is circulated to reach the deepest crevices where bed bugs hide, and within a 4- to 6-hour treatment all bed bugs are eliminated—from eggs to adults. This 100% effective method takes only one visit for less downtime, leaves no pesticide residue, and reaches the deepest voids and seams in furniture.

613 Reviews for
Environmental Pest Management

What people say about Environmental Pest Management
Professional · 160
Friendly · 90
Knowledgeable · 75
Thorough · 66
Prompt · 51
· Show All
4.9 star average rating (613 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Troy, OH
We had a very large wasp nest high up on the front of a building. Our technician, Jeff Rosenberry, quickly and effectively removed and destroyed the nest. We were very happy with the quick resolution of this issue before it caused a danger for our residents. Thanks!
Business Owner's Reply · 3 years ago (Sep 18, 2018)
Thank you Stacie!
Westerville, OH
Darrin was friendly, knowledgeable and helpful. He explained everything in detail, inspected our house both inside and out and was able to apply a pest control spray to necessary areas to fix our issue all in the same visit. No more carpenter ant invasion!
Groveport, OH
courteous and knowledgeable service technicians.
Galena, OH
Amazing service and staff! Highly recommend EPM.
Business Owner's Reply · 2 days ago (Aug 2)
Thank you for your kind words. It is our goal to always provide exceptional service.
Columbus, OH
Mr Terrell was very professional and knowledgeable during his inspection of our home. He showed up at the time promised, explained what he was inspecting, and made everything convenient and easy for us.
Business Owner's Reply · 2 days ago (Aug 2)
Thank you for your kind words! We strive to always provide an exceptional experience.
Columbus, OH
Everyone very nice.
Business Owner's Reply · 12 days ago (Jul 23)
Thank you for your kind words Elizabeth! Our goal is to provide an all around exceptional experience.
Westerville, OH
Appreciate EPM coming out and honestly assessing our situation with nice and providing honest answers to options.
Reynoldsburg, OH
Not quite yet. The bees were back two days later. It’s been almost 2 weeks. I hope you guys get them this time when you come today. Its a scary sound to hear all of them. It’s a large space, I honestly think you’ll need something more than that small skinny straw to fog them out.
Columbus, OH
EPM has been providing pest control to our apartment community for years. We highly recommend them. Always professional staff, effective services and follow-up. Recently one of our residents had moved out. They called and asked me to refer them to our pest control company EPM because they were impressed with the great job EPM did when they were living in our community. That to me says a lot. Thanks!
Westerville, OH
I’m giving it the 2 weeks as suggested. Still have gnats flying around so we will be hopeful for good results. Thank you.
Business Owner's Reply · 8 days ago (Jul 27)
Good morning and thank you for sharing your experience. The fungus gnats in the soil around the home can take some time to work their way out but rest assured, the warranty will ensure you are 100% satisfied. We will give you a call in a few days to see if the activity has subsided. I love that a family member of yours referred you to us. We have been successfully treating Denise's home for years preventively. Thank you
Columbus, OH
Brandon was great, very professional and he explained the treatment he was applying to get rid of the carpenter bees. Feeling good about this visit.
Dayton, OH
Excellent service but need a more timely response to tenant issues not to wait a week before treatment. Otherwise excellent customer service, and professional technicians.
Thank you.
Business Owner's Reply · 12 days ago (Jul 23)
HI Marcia! Thank you for the 5 star review! Our goal is to provide an all around exceptional service. We will be reaching out to you to ensure it stays 5 stars moving forward.
Columbus, OH
Chris was very informative and thorough.
Business Owner's Reply · 13 days ago (Jul 22)
Thank you for your kind words Briana. We pride ourselves on providing exceptional service.
Columbus, OH
Thank you to Chris and the entire team at EPM! I couldn’t be more happy with the service provided by Chris. He was incredibly professional, thorough, and explanatory of the preventative measures taken at my new home. Not to mention that he performed all of the requested services in a white collar button up. I look forward to working with EPM throughout the life of my home.
Business Owner's Reply · 13 days ago (Jul 22)
Hi Chris!

Thank you so much for your kind words. This is a testament to EPM’s goal to provide exceptional service! We look forward to continually partnering together in order to take care of your home.
Columbus, OH
The gentleman who came out was very professional, explained things very well and thorough. Highly recommend the service and the cost is very reasonable.
Business Owner's Reply · 13 days ago (Jul 22)
Thank you for your kind words. Our goal is to always provide an exceptional experience.
Columbus, OH
I had work being done on the outside of my house and needed a nest of yellow jackets removed VERY QUICKLY.
I was happy to get Environmental Pest to squeeze me onto their very busy schedule. The receptionist was very pleasant and Mike and Jeff did a great job! They were very friendly, explained about the bees and what they were using to rid me of these aggressive bees. Pricing was comparable and the job was certainly worth it having these two men solve this issue. Give them a call!
Business Owner's Reply · 13 days ago (Jul 22)
Carol,
We are so happy to hear you are pleased with our services. Our goal is to always provide an exceptional service from the very beginning to the very end.
Columbus, OH
After being swarmed and stung by 9 Yellowjackets on my deck last week, I called Environmental Pest Management at my son’s recommendation. He manages a large apartment complex near Polaris and has used them with great success. Their employee showed up right on time and was very polite and friendly. He went out our deck and inspected the surroundings. He decided the most likely place for a hive was under a 4’ x 2’ plastic chest where we keep our grill tools. He carefully turned it over exposing the hive and immediately soaked it in a foam spray. He then removed the hive, captured the Queen and killed all of the other bees. He then came inside and explained all about Yellowjackets. He was very knowledgeable and gave me ideas for preventing a similar situation in the future. Their price was very fair and I wouldn’t hesitate to recommend them or use them again myself, if necessary.
Business Owner's Reply · 13 days ago (Jul 22)
Thank you Larry! We are so happy that you are pleased with our services.
Columbus, OH
Always professional, friendly, and clean!
Business Owner's Reply · 13 days ago (Jul 22)
Thank you for your kind words! Our goal is to always provide an exceptional experience.
Delaware, OH
Very happy he was able to get rid of our mice problem. fast and very friendly :)Thank you.
Business Owner's Reply · 23 days ago (Jul 12)
Thank you so much for your kind words! our goal is to always provide an exceptional experience. :)
Columbus, OH
Came, listened, fixed, cleaned up. Couldn’t ask for more.
Business Owner's Reply · A month ago (Jul 8)
Thank you Carla! I love that Chris was able to complete the exclusion work for your home. Our goal is to provide an exceptional experience and we thank you for taking the time to share! Please let us know if we can help you further.
Westerville, OH
We will always call you when we need pest management. Darron did a wonderful job yesterday just like he did in 2019. He’s great!!!
Business Owner's Reply · A month ago (Jul 7)
Thank you Mike! We love that Darren has provided an exceptional experience. We greatly appreciate your continued support of EPM!
Columbus, OH
Best in town, Hands down. Fast service, great follow up and amazing customer service. Professional and happy employees who care about their jobs and take great of us!
Columbus, OH
I am not happy at all with the service too many mistakes almost every week and my units are not getting cleared I just might be going to a different company.
Powell, OH
Sales person was very nice. Pricing really high compared to others.
Business Owner's Reply · A month ago (Jul 6)
Thank you for your reply Ray! I see in our notes that a more detailed wall injection was offered at a higher cost in addition to a lesser cost baiting treatment. We like to offer both when we feel that nests are in the walls and may be challenging to and time consuming to fix with a baiting treatment. Understand that our pricing may not be in line with what you have decided to move forward with. We are here should you have any issues in the future. We are glad that Chris was very nice. We pride ourselves in offering an exceptional experience and glad that your dealings with us were good.

Thank you for the feedback.
Westerville, OH
Quick and professional service.
Columbus, OH
Good.
Dayton, OH
Tech showed up on time, and claimed the service was complete. But our digital lock showed the tech did not service inside the unit - they did not enter.We had to call back to have the tech return to spray the inside of the unit. Service was then completed. I'd fire this tech. How many other units are they not servicing. We only caught them because of the digital lock that sends us all entries.
Columbus, OH
The office was great as was the technician. Very pleasant, professional, and considerate.
Columbus, OH
Quick and easy process from the estimate to the working being completed!
Delaware, OH
Very Professional, highly recommend.
Columbus, OH
Very satisfied.
Dublin, OH
Great service!
Columbus, OH
The tech was very professional, quick, and knowledgeable. Thanks.
Westerville, OH
Darrin was timely, professional, and answered all my questions. It was a pleasure doing business with Environmental Pest Management.
Dublin, OH
Chris did a wonderful job explaining the process for the rodent issue we recently encountered. He was professional and answered any questions we had regarding our situation. Would highly recommend!
Worthington, OH
I thought the service was efficient and friendly. The last time it was done it really did the trick. Hope it works as well this time!
Centerville, OH
I am very pleased with the service we get. Your techs and very knowledgeable and do a great job. Tim and Meg are awesome!!!!!!!!!!!
Westerville, OH
Satified except the one service guy that said he did not see moths and had no water to spray anyway!
Galena, OH
Great service.
Worthington, OH
The job was done without interrupting our business and he even sprayed in the conference room during a meeting. Professional and timely.