Environmental Pest Management

Environmental Pest Management

Environmental Pest Management

Residential, Commercial Property Management

Westerville, OH

4.9 · 186 reviews
4.9 · 186 reviews

About Environmental Pest Management


Westerville, OH


Residential, Commercial Property Management
Additional Services: Bed Bug Treatments · Carpenter Ant Treatments · Platinum Protection Program · Rodent Control · Spider Eradication · Stinging Insect Elimination · Termite Protection · Wild Animal Removal

Payment Options

Visa, Mastercard, Cash, Check

Years in Business


Business Qualifications

2001-2003 Pest Control Association of Columbus- President
2003 Founded Environmental Pest Management
2003-2011 Ohio Pest Management-Board of Directors
2003-2008 Angie's List Super Service Award
2004-current Better Business Bureau A+ rating
2005 AmSpirit Networking of Polaris- President
2006 Founded Work Order Systems (software company handling the Multi-Family Industry)
2007-2010 Official Pest Control Provider for the Columbus Blue Jackets & Nationwide Arena
2008 Columbus Apartment Association-Member
2010-2014 Official Pest Control Provider for the Columbus Crew & Crew Stadium
2011 Environmental Pest Management opens new headquarters in Westerville, Ohio
2011-current Consumer's Choice Award winner in the Pest Control Category
2012 Tech Columbus nominee for Outstanding Product AND Outstanding Service
2012-current Entrepreneur Organization-Member
2012 World President Organization & Entrepreneur Organization Mentorship program
2014 Founded Westerville Bike Race, a non-profit organization benefiting Cystic Fibrosis
2014-current Conway Family Business Center-Member
2015 Relocated to new facility in Westerville

About This Business

Environmental Pest Management has been serving property management, commercial and residential clients with the highest quality and most effective pest control services since 2003. With more than 25 years of industry experience, president and owner, Jason Carpenter, has built a strong reputation for excellence. Today, Environmental Pest Management is at the forefront of technology, developing more effective strategies against bed bugs and evolving the apartment industry to order pest control services online—which is why they have grown to manage more than 42,000 units for property management clients throughout central Ohio.

When it comes to eradicating unwanted pests, Environmental Pest Management goes beyond expectations with the most advanced methods and unparalleled responsive service. Their unique, first-of-its-kind, Online Work Order System allows property management clients to pinpoint levels of infestation using a 3-D image of their structure. Plus, each technician is equipped with iPads and iPhones, enabling them to respond immediately and provide same-day service to solve any pest problem.
The latest innovation from Environmental Pest Management is heat remediation for the removal of bed bugs. High-powered heaters raise the temperature between 120 and 140 degrees, the air is circulated to reach the deepest crevices where bed bugs hide, and within a 4- to 6-hour treatment all bed bugs are eliminated—from eggs to adults. This 100% effective method takes only one visit for less downtime, leaves no pesticide residue, and reaches the deepest voids and seams in furniture.

186 Reviews for
Environmental Pest Management

What people say about Environmental Pest Management
Professional · 55
Friendly · 30
Knowledgeable · 29
Prompt · 20
Great Service · 18
· Show All
4.9 star average rating (186 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Dublin, OH
Always polite and does good work. Seems to care about customers.
New Albany, OH
Excellent work. Would recommend to anyone looking for this service.
Columbus, OH
Josh was great. He took care of the problem and then took the time to make sure a previous issue had not returned.
Columbus, OH
I am very pleased with how Environmental Pest Management helped me deal with my rat problem. Karen stepped up quickly and helped me resolve the issue.
Columbus, OH
The technician is always timely and professional. We are very impressed with the level of service.
Lewis Center, OH
Kyle was knowledgeable and provided quick and excellent service. Thank you!
Delaware, OH
Kyle was extremely polite, thorough and professional. I felt comfort in knowing he was doing a thorough job and if anything comes up in-between treatments your company would return to take care of any issues!
Pataskala, OH
Josh took his time to thoroughly check everything I had concerns about and made sure to treat all areas of our home for bees/spiders. I really appreciated his patience with all of my questions!
Westerville, OH
Very easy to schedule. Friendly service. Treatment seems to be working.
Columbus, OH
Always love working with you guys! Nick is th best tech you have.
Dublin, OH
I have been a client for at least 26 years. Great company. Great to work with. Highly recommend.
Lancaster, OH
Office staff and technician were prompt and very friendly!
Galena, OH
EPM did a very thorough and professional job. They also have great customer service!
Columbus, OH
prompt and knowledge. Did a great job at with the two week follow up and written update.
Westerville, OH
Kyle was Very professional, courteous, and knowledgeable
I would highly recommend this company.
Westerville, OH
We had a great first appointment with, Michael, our technician. He was prompt to the appointment and respectful. He explained the process and made me feel confident with the service.
Westerville, OH
I have been so impressed! Very quick to to take care of our need, excellent follow up and extremely friendly. I am so pleased and will continue to call upon EPM for our needs. Thank you!
Westerville, OH
I have no issue with the service we received, however the customer service representative who called to collect payment was extremely rude. Apparently there had been an issue is contacting us regarding follow up service and receiving payment. Other than emails with Kristi, which were very pleasant, I don't recall any contact to arrange for service/ pay,ent. And never received any bill except for the one sent by Kristi which I remitted with a check within 3 days (delayed due to the Labor Day holiday) The credit card on file was not accurate and I choose to mail payment. The young lady who called was quite bothered by the fact I had mailed payment and insinuated that the account was delinquent and several attempts had been made to collect. And that in the future we arrange to be home when the technician will be out if we will be paying by check. Which would be fine except that we are not given any notification prior to service. We have been customers for several years and have never problems paying or have been late in a payment. It is unfortunate that one representative can cause such an unpleasant experience and opinion of your company.
Worthington, OH
Very responsive. Came out the same day and dusted for our bee infestation. Kyle was very professional and explained the treatment to us. Would definitely recommend to others!
Hilliard, OH
Great response from all staff! Quick turnaround has been greatly appreciated.
Zanesville, OH
Great service provided by well trained and educated technicians. Very detail oriented and punctual. I highly recommend them for your pest control services.
Westerville, OH
Overall, I am pleased with the service I received from Environmental Pest Management. They were a more expensive than the other companies that I called about removing a hornets nest from my tree, but I chose them because of how quick they could come take care of the job. Just one miscommunication, I was quoted a higher price since I wanted the hive treated and removed the next day. Come to find out my technician wasn't made aware of this and didn't bring the tools to remove the nest, so he would have to come back Monday and remove it. So, I could've saved $75 and went with the other company that was able to do it on Monday for me. But, my technician did come back Monday and finished the job and the hornets are gone. Hopefully, there will never be a next time for a hornet nest, but if there is I will call environmental pest management, I'll just do a better job of communicating my job I need done. Thanks!
Cincinnati, OH
i had a very good experience with our service tech.
Galloway, OH
ALWAYS PROFESSIONAL! Brandon does a great job scheduling and making sure he touches base weekly with us. He makes my job very easy when my residents are in need of assistance. Paul always arrives timely and professional. He explains to the resident a solution to their problem and takes his time making sure they understand. I appreciate all EPM does for us here at Eagle Crest! 5 Stars EVERYTIME!!!! Thanks so much!
Westerville, OH
Tech Kyle called as promised and was right on time. Explained what he was going to do and then did it. Worked up a good sweat! Application was liquid, and not granular as noted here.
Tipp City, OH
The gentleman that came out to spray was very informative and professional.
Delaware, OH
Great experience working with EPM. The technician was professional and worked swiftly and with respect for my home.
Powell, OH
So far so good. It's our first treatment with you.
Josh was very knowledgeable.
Westerville, OH
All employees were very caring, respectful and knowledgeable. They answered my many questions and made an uncomfortable situation much more manageable. Technicians were on time, efficient and considerate. While I hope I never have to use their services again, I have no doubt that I will definitely call Environmental Pest Management again.
Westerville, OH
Karen was great to speak with on the phone: super nice! She answered all of the questions that I had and was very knowledgeable. The technician Josh was very friendly and explained the products he was using and where he was going to put them. I was concerned because I have pets- but Josh explained everything and felt safe for him to spray in my home.
Great company! Great service! Would recommend to friends/family.
Lewis Center, OH
Our service was great! What was impressive is, how service rep sprayed all into mulch and around the entire house perimeter as well out into the yard. All others pest services never did that.
Thank you.
Powell, OH
Efficient and quick! Great service. Would recommend.
Sunbury, OH
Josh was awesome, down to earth and considerate of my animals when coming to my home. Now my family and I will be safe and protected all year round with the yearly plan. Worth every penny. Thanks Josh!
Loveland, OH
Quickly took care of the problem. Was professional and knowledgeable.
Westerville, OH
Very professional, great service - loved the local "hometown" connection.
Columbus, OH
Very thorough, professional. I felt confident the (inside) ant issue we were dealing with was resolved when he left.
Delaware, OH
Every person that has come out to our house, has been very nice and informative!
I do think a little more clarity on the services would be helpful. I was told someone was coming out a few days prior and I didn't need to be home....well, I did because I have critters and need the inside of my garage treated. When he arrived, he mentioned how most people get their inside treated too. We did not know this and would have been nice to have time to clear the kids stuff away from the walls.
Columbus, OH
Always reliable, fast and friendly. We always call them for all of our services.
Lewis Center, OH
As always, EPM provided quick, easy, and effective service!
Sunbury, OH
Kyle listened and addressed all concerns. He was quick and efficient.