Environmental Pest Management

Environmental Pest Management

Environmental Pest Management

Residential, Commercial Property Management

Westerville, OH

4.9 · 321 reviews
4.9 · 321 reviews

2 Photos

  • Environmental Pest Management - Residential, Commercial Property Management in Westerville, OH - Gallery Photo 1
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About Environmental Pest Management


Westerville, OH


Residential, Commercial Property Management
Additional Services: Bed Bug Treatments · Carpenter Ant Treatments · Platinum Protection Program · Rodent Control · Spider Eradication · Stinging Insect Elimination · Termite Protection · Wild Animal Removal

Payment Options

Visa, Mastercard, Cash, Check

Years in Business


Business Qualifications

2001-2003 Pest Control Association of Columbus- President
2003 Founded Environmental Pest Management
2003-2011 Ohio Pest Management-Board of Directors
2003-2008 Angie's List Super Service Award
2004-current Better Business Bureau A+ rating
2005 AmSpirit Networking of Polaris- President
2006 Founded Work Order Systems (software company handling the Multi-Family Industry)
2007-2010 Official Pest Control Provider for the Columbus Blue Jackets & Nationwide Arena
2008 Columbus Apartment Association-Member
2010-2014 Official Pest Control Provider for the Columbus Crew & Crew Stadium
2011 Environmental Pest Management opens new headquarters in Westerville, Ohio
2011-current Consumer's Choice Award winner in the Pest Control Category
2012 Tech Columbus nominee for Outstanding Product AND Outstanding Service
2012-current Entrepreneur Organization-Member
2012 World President Organization & Entrepreneur Organization Mentorship program
2014 Founded Westerville Bike Race, a non-profit organization benefiting Cystic Fibrosis
2014-current Conway Family Business Center-Member
2015 Relocated to new facility in Westerville
2018 - Recipient of Best Places to Work Award presented by Columbus Business First
2018 - Milestone Achievement Award presented by Conway Center for Family Business

About This Business

Environmental Pest Management has been serving property management, commercial and residential clients with the highest quality and most effective pest control services since 2003. With more than 25 years of industry experience, president and owner, Jason Carpenter, has built a strong reputation for excellence. Today, Environmental Pest Management is at the forefront of technology, developing more effective strategies against bed bugs and evolving the apartment industry to order pest control services online—which is why they have grown to manage more than 42,000 units for property management clients throughout central Ohio.

When it comes to eradicating unwanted pests, Environmental Pest Management goes beyond expectations with the most advanced methods and unparalleled responsive service. Their unique, first-of-its-kind, Online Work Order System allows property management clients to pinpoint levels of infestation using a 3-D image of their structure. Plus, each technician is equipped with iPads and iPhones, enabling them to respond immediately and provide same-day service to solve any pest problem.
The latest innovation from Environmental Pest Management is heat remediation for the removal of bed bugs. High-powered heaters raise the temperature between 120 and 140 degrees, the air is circulated to reach the deepest crevices where bed bugs hide, and within a 4- to 6-hour treatment all bed bugs are eliminated—from eggs to adults. This 100% effective method takes only one visit for less downtime, leaves no pesticide residue, and reaches the deepest voids and seams in furniture.

321 Reviews for
Environmental Pest Management

What people say about Environmental Pest Management
Professional · 99
Friendly · 50
Knowledgeable · 47
Prompt · 30
Thorough · 30
· Show All
4.9 star average rating (321 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Westerville, OH
Your cost is way out from all others I’m surprised you have customers I am paying half of what your guy wanted to charge me with the company I went with.
Business Owner's Reply · 6 days ago (Jun 11)
Hi Ken ~ Thank you for taking the time to share your concern about our pricing. We are consistently updating our pricing structure by doing a cost analysis of the market and will surely keep your comments in mind when we access our prices in the future. Thank you again for your time!
Westerville, OH
Best company I ever invited to my home, period.
Business Owner's Reply · 6 days ago (Jun 11)
Wow ~ what a compliment. Thank you Dan. I am so happy to hear that Tyler was a huge help to help with your extermination. Looking at his notes, it appears he was able to think outside the box and really address your situation individually. We look forward to continuing to help you. Thank you!
Galena, OH
So far so good. We’ve just had the initial treatment. That was accomplished in a courteous and responsive manner. Hopefully those traits will continue with future interactions.
Business Owner's Reply · 7 days ago (Jun 10)
Thank you Larry! We appreciate the feedback on your service. Look forward to working together to keep you home pest free.
Columbus, OH
Sales and evaluation visit was thorough. Company representative was knowledgable and professional.
Business Owner's Reply · 6 days ago (Jun 11)
Thank you so much for taking time to review the inspector and your experience with EPM! We look forward to working with you again.
Marysville, OH
AWESOME as always!! Love the fact that you will listen to your customers and respond accordingly. Every situation is different because of the human factor involved.

Thank you for listening.
Business Owner's Reply · 6 days ago (Jun 11)
Wow! Thank you Georgia. Its customers like you that make the world go around. Thank you for sharing your experience with us!
Westerville, OH
Professional, thorough, on time!
Columbus, OH
I have always had a great experience with this company.
Westerville, OH
We were pleasantly impressed with our service, and would recommend you to others.
Kyle Phillips was outstanding.
Powell, OH
Great company! We are very happy with their treatments and their staff is knowledgeable and friendly.
Business Owner's Reply · 9 months ago (Sep 19)
Glad to hear Josh was knowledgeable and that you were satisfied with service. Thanks for sharing!
Columbus, OH
Knowledgeable staff, answered questions, offered suggestions for dealing with our situation. Treatment appears to be 100% successful. We certainly recommend this company.
Westerville, OH
Yes I am happy with service. The service technician was very personable, treated indoor/outdoor spaces. Thanks.
Westerville, OH
Excellent service and very quick to come out to the house!!
Columbus, OH
I am very pleased with the service. The gentleman that they sent out for my yearly maintenance checkup even went the extra mile and sprayed around my home because he saw ants. Thank you for your professional courtesy and concern.
Centerburg, OH
Thank you for helping me with my bed bugs in centerburg! Service tech was clean cut, professional and did not make me feel dirty for having bed bugs. Highly recommend if you have bed bugs. They were gone in no time which is a relief. I heard they take forever. Not with this company. Thanks team at Environmental Pest!
Columbus, OH
The service providers are very professional and provide great feedback.
Business Owner's Reply · A month ago (May 7)
Thank you Diann ~ We appreciate you allowing us to work out a few kinks and earn your praise again:)
Westerville, OH
EPM is always a pleasure to work with. Every technician has been so kind and thorough with each visit.
Business Owner's Reply · A month ago (May 7)
Thank you Melissa! It has been a pleasure to protect you home. Appreciate your kind words.
Hilliard, OH
Loved the WDI for my Columbus property. Thank you for the termite and wood destroying insect inspection for my property that closed. Appreciate how fast you were able to provide a report for my loan.
Delaware, OH
I would highly recommend. I appreciate their honesty, knowledge and professionalism. I went with a different company for personal reasons but would use them in a heartbeat.
Business Owner's Reply · 2 months ago (Apr 30)
Quite possibly, my favorite review EVER! This is so nice of you to take time to let us know that although you went a different route, you felt that Tyler was a great representative of our vision. Thank you! Please let us know if we can ever help you in the future.
Westerville, OH
Darren came out for our quarterly service. He was awesome! Answered all my questions, was friendly, and I was so impressed with his meticulous attention to detail as he was doing the indoor treatment. I love that!
Business Owner's Reply · 2 months ago (Apr 29)
Thank you Michelle! We appreciate you selecting us to protect your home for the second year in a row. Its easy to deliver exceptional service to great customers like you!
Westerville, OH
Technician was very polite. Explained everything to me. Took precautions to not soil floors by wearing booties. Very professional.
Business Owner's Reply · 2 months ago (Apr 24)
Wow! Thank you Burkarts :) So glad to hear the Darrin took care of your ant concerns. We are grateful for appreciative customers like you!
Galena, OH
Used Environmental Pest Management for a termite treatment in Westerville. They found carpenter ants and termites and then helped me with my rental unit for Rodents. I HATE MICE! Highly recommend. They answered the phone, along with my many questions, then SHOWED up when they said they would. This is the company to call for all pest control concerns.
Westerville, OH
Always schedules ahead of time and applicator always calls and further defines time -- but most importantly no pests since Environmental Pest Management came to my house.
Business Owner's Reply · 2 months ago (Apr 23)
Thank you for your kind review of our pest control at your home! We appreciate your business!
Columbus, OH
Thank you for excellent service and professionalism. You seem to really care about resolving the issue.
Lewis Center, OH
No more mice!
Business Owner's Reply · 2 months ago (Apr 11)
Hi Grant! So HAPPY to hear there are no more mice! That is what you hired us to do and I know you are relieved. Please let us know how we can help you in the future! :)
Westerville, OH
I contacted Environmental Pest Management on Friday and spoke with Sarah. We were at our wits end--we had a ton of ants and needed help right away. We have been a client of another service and they could not come out till Tuesday to handle our problem. On short notice Environmental Pest Management came to our rescue. Chris was great, he spent over two hours taking care of our problem. Needless to say, we have fired our service of over 20 years and are now a customer of Environmental Pest Management. Thank you so much for being the epitome of FABULOUS customer service.
Business Owner's Reply · 2 months ago (Apr 8)
Thank you Rebecca! Your review is so meaningful. Thank you for taking the time to recognize Sarah & Chris! I am so glad Sarah recognized your dilemma, moved some stops around, and found Chris who was willing to work late. Our vision is to create an exceptional experience, every time! I am so proud of our team for doing just that! Thank you for your business!
Westerville, OH
Responsive and effective.
Galena, OH
Environmental Pest Management came out promptly and were very helpful in taking care of my ant problem. I was very pleased with their service.
New Albany, OH
The ant treatment provided worked very well with no more tiny ants seen.
Business Owner's Reply · 2 months ago (Apr 4)
Wonderful to hear! Sometimes those pesky ants can be challenging. So happy that you followed up to let us know that Kyles treatment was thorough and you are 100% satisfied. Please let us know if we can help you in the future!
Sunbury, OH
Great service. Prompt and professional.
Business Owner's Reply · 3 months ago (Apr 3)
Thank you Steve! We have loved servicing your home for the last several years! Its been a pleasure :)
Sunbury, OH
The scheduling team is wonderful! They are always able to fit us in ASAP and the employees that show up to the job are so punctual! Wonderful staff who do thorough work! Would always recommend!!!
Business Owner's Reply · 3 months ago (Apr 1)
Awwww ~ Thank you!!!! We greatly appreciate your feedback. You are a breeze to work with!
Westerville, OH
Always on time. Always professional. Very pleased with service!
Westerville, OH
EPM did a great job of eliminating a rodent problem in our house. It was a huge help. We had a baby in the house and so getting this problem handled was very important to us. EPM resolved the issue completely and their technician never even woke the baby.
Business Owner's Reply · 3 months ago (Mar 27)
Thank you Nick! We GREATLY appreciate you allowing us to resolve your concerns. Please let us know how we can help you in the future!
Columbus, OH
Zack did a great job!
Columbus, OH
We have been using EPM for 2 years now and they do a great job.

Molly is an awesome technician who is very detailed and knowledgeable.
Columbus, OH
Our services went well. We appreciate him being here on time, and getting things done in a timely fashion.
Westerville, OH
Tyler Nelson has done a superb job in taking care of our rodent problem. He is so knowledgeable and informs us daily on his progress. He’s a true asset to your organization .
Columbus, OH
I enjoy everytime the Guys comes here. they are always very professional and prompt.
Worthington, OH
Excellent, professional employees and service.
Westerville, OH
I am very pleased with the service we received. Our technician was extremely friendly and knowledgeable and didn't mind answering all my silly questions. We will be using EPM if we have future needs!
Hilliard, OH
Tyler came out in search of fixing a rodent issue we've had... looking around the entire house, checking for a possible mouse entry point. After a detailed search, he found the entry point, identified the area, and offered to seal up the hole the next day. Instead of just placing bait stations around and seeing what happens, he found a solution to the issue and gave us the peace of mind that our issue has taken a real step towards resolution.