Environmental Pest Management

Environmental Pest Management

Environmental Pest Management

Residential, Commercial Property Management

Westerville, OH

4.9 · 254 reviews
4.9 · 254 reviews

About Environmental Pest Management


Westerville, OH


Residential, Commercial Property Management
Additional Services: Bed Bug Treatments · Carpenter Ant Treatments · Platinum Protection Program · Rodent Control · Spider Eradication · Stinging Insect Elimination · Termite Protection · Wild Animal Removal

Payment Options

Visa, Mastercard, Cash, Check

Years in Business


Business Qualifications

2001-2003 Pest Control Association of Columbus- President
2003 Founded Environmental Pest Management
2003-2011 Ohio Pest Management-Board of Directors
2003-2008 Angie's List Super Service Award
2004-current Better Business Bureau A+ rating
2005 AmSpirit Networking of Polaris- President
2006 Founded Work Order Systems (software company handling the Multi-Family Industry)
2007-2010 Official Pest Control Provider for the Columbus Blue Jackets & Nationwide Arena
2008 Columbus Apartment Association-Member
2010-2014 Official Pest Control Provider for the Columbus Crew & Crew Stadium
2011 Environmental Pest Management opens new headquarters in Westerville, Ohio
2011-current Consumer's Choice Award winner in the Pest Control Category
2012 Tech Columbus nominee for Outstanding Product AND Outstanding Service
2012-current Entrepreneur Organization-Member
2012 World President Organization & Entrepreneur Organization Mentorship program
2014 Founded Westerville Bike Race, a non-profit organization benefiting Cystic Fibrosis
2014-current Conway Family Business Center-Member
2015 Relocated to new facility in Westerville

About This Business

Environmental Pest Management has been serving property management, commercial and residential clients with the highest quality and most effective pest control services since 2003. With more than 25 years of industry experience, president and owner, Jason Carpenter, has built a strong reputation for excellence. Today, Environmental Pest Management is at the forefront of technology, developing more effective strategies against bed bugs and evolving the apartment industry to order pest control services online—which is why they have grown to manage more than 42,000 units for property management clients throughout central Ohio.

When it comes to eradicating unwanted pests, Environmental Pest Management goes beyond expectations with the most advanced methods and unparalleled responsive service. Their unique, first-of-its-kind, Online Work Order System allows property management clients to pinpoint levels of infestation using a 3-D image of their structure. Plus, each technician is equipped with iPads and iPhones, enabling them to respond immediately and provide same-day service to solve any pest problem.
The latest innovation from Environmental Pest Management is heat remediation for the removal of bed bugs. High-powered heaters raise the temperature between 120 and 140 degrees, the air is circulated to reach the deepest crevices where bed bugs hide, and within a 4- to 6-hour treatment all bed bugs are eliminated—from eggs to adults. This 100% effective method takes only one visit for less downtime, leaves no pesticide residue, and reaches the deepest voids and seams in furniture.

254 Reviews for
Environmental Pest Management

What people say about Environmental Pest Management
Professional · 79
Friendly · 44
Knowledgeable · 38
Prompt · 26
Great Service · 24
· Show All
4.9 star average rating (254 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Columbus, OH
Great company to work with! Lets try to keep my community Bug Free!!! :)
New Albany, OH
Services were Excellent. !
Grove City, OH
Great service every time! Friendly, knowledgeable staff.
London, OH
Zach, our technician, does a great job for us each time he comes to our properties. Very friendly and personable with both staff and residents as well.
Westerville, OH
Friendly, timely and do a great job.
Columbus, OH
Great service, friendly techs, always accommodating.
Grove City, OH
Prompt, professional, well dressed and the bugs are gone! Thanks.
Lewis Center, OH
Josh was absolutely great. I have confidence in what he told me about termites and about what he did to exterminate them. He is a very nice young man. He answered all my questions and gave me confidence that I am in good hands with this company.
Columbus, OH
Eric & Kyle are very informative & professional. Always a pleasant experience.
Westerville, OH
I have been using Environmental Pest for 20 plus years. I have always been totally satisfied with their service. The are professional and very knowledgeable. I would highly recommend them.
Toledo, OH
Great service, very professional, and great communication. Very happy with services.
Columbus, OH
I can't have enough great things to say about Environmental Pest Management from the technicians, to management as well as the administrative staff --- high level professionalism and customer service every time!! I've spoken with a lot of our residents who have shared compliments of the courteousness and patience they've shown while inside our homes and that says a lot when far too often all we hear are the complaints from those whom we serve. Special shout out to Sarah Baughman -- her job may seem easy but I can only imagine the pressure it brings. She never misses a beat. Keep being great!!
Columbus, OH
Professional and friendly service. Scheduling is very easy and efficient. I highly recommend EPM for all pest control needs.
Columbus, OH
Thorough and Professional.
Westerville, OH
The man came in, did the job, and got out. Good job......Good price.
Columbus, OH
Fast friendly service and the technicians are very knowledgeable.
Galena, OH
I am always happy with the results, and Kyle is very polite and helpful with suggestions.
Lewis Center, OH
Since our ants really like us, they did not want to leave, but since they were not on the invite list, I had to have environmental come back out.Kyle came on time and spent almost 2 hrs in our home. He meticulously removed and replaced the insulation and drop ceiling tiles in our basement looking for any signs of nesting. He reinspected outside and did find one large active ant hill which he sprayed. Kyle also looked behind the stove, pulled out a small free standing cabinet,looked in every crack and crevice he could find, the whole time spraying inside of each one of them. He then set out several ant bait traps. Kyle was very professional and respectful. He did a thorough job and he cleaned up after himself. I'm very pleased with the attention Environmental has thus far put into our ant problem. I would highly recommend them.
Galena, OH
This company has the best customer service. They communicate exactly what they are going to do and follow through. I am very happy with my services and would highly recommend. No more bug issues!
Columbus, OH
We have been more than pleased with everyone that we have dealt with at your company.....all have been pleasant to talk to and kind in service. I have told many of my friends over the last few days. Hopefully , they will bring you business.
Johnstown, OH
Prompt, professional, effective. We took their service with us when we moved.
Westerville, OH
My wife called EPM to take care of an issue that we"ve been having with a flux of ants. They reached out immediately to set up an appointment and were at our home the next day. Very professional technician. He reviewed the issues we were having, explained the process and performed the service that day. We have not had any issues of ants, since. Great group! I highly recommend their services. Thx!
Columbus, OH
Very professional service team!
Columbus, OH
The technician who came to my home to get rid of outdoor bugs was efficient and well trained. He accomplished the work quickly, and so far I have not had any more pest problems.
Galena, OH
Thank you, Environmental Pest Management for the Five Star service we received during our first monthly treatment. From our initial phone call which was informative and efficient to the state certified specialist Josh completing an inspection and being prepared to follow through with a scheduled treatment, we were highly satisfied with the provided service.

Susan B.
Galena, Ohio.
Business Owner's Reply · 4 months ago (Apr 13)
Susan, Thank you for taking the time to share your experience. As we continue protecting your home, please continue to let us know how we are doing! Our goal is provide an exceptional experience...Sounds like we are off to a good start. Happy to have you aboard.
Columbus, OH
I have always been, and still am very happy with the services we receive from EPM. Both services & customer service is always 5 star in my opinion!
Troy, OH
EPM has been our preferred provider for pest control services at our apartment community for several years. They are always prompt for appointment times and the technicians are professional and knowledgeable. No matter which pest issue we're currently dealing with, we can count on EPM to thoroughly resolve it.
Columbus, OH
Exceptional customer service and immediate results. Kyle Hillyard is the tech who services our properties most often and he's extremely knowledgeable and always professional with our residents. Phenomenal job!!
Urbana, OH
Excellent company who goes over and beyond to do whatever is needed! Techs are awesome!
Streetsboro, OH
EPM has great customer service and knowledge. They really try to accommodate your schedule.
Delaware, OH
Every technician is friendly and professional, and they get the job done.
Dublin, OH
Very courteous staff. Prompt service. Effective solution!
Columbus, OH
EPM has always been a great company to provide pest services. Prompt and 110% customer service orientated.
Westerville, OH
We have a good success with them.
Westerville, OH
Great company to service any of your pest needs!
Business Owner's Reply · 7 months ago (Jan 26)
Thank you Amber! Such a pleasure to service you.
Lewis Center, OH
Excellent Service and a very user friendly online portal. Would recommend to any and everyone.
Westerville, OH
I highly recommend Environmental Pest Control. They are very friendly, punctual and most importantly, their services are comprehensive and effective.

-Ted L.
Westerville, OH.
Westerville, OH
EPM offers fast, courteous service with great results when it comes to pest management control.
WARM has partnered with EPM for serveral years and will continue to do so.
Thank you EPM for the wonderful service you provide.
Grove City, OH
JJ is great!
Martins Ferry, OH
great service.