Environmental Pest Management

Environmental Pest Management

Environmental Pest Management

Residential, Commercial Property Management

Westerville, OH

4.9 · 474 reviews
4.9 · 474 reviews

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  • Environmental Pest Management - Residential, Commercial Property Management in Westerville, OH - Gallery Photo 1
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About Environmental Pest Management


Westerville, OH


Residential, Commercial Property Management
Additional Services: Bed Bug Treatments · Carpenter Ant Treatments · Platinum Protection Program · Rodent Control · Spider Eradication · Stinging Insect Elimination · Termite Protection · Wild Animal Removal

Payment Options

Visa, Mastercard, Cash, Check

Years in Business


Business Qualifications

2001-2003 Pest Control Association of Columbus- President
2003 Founded Environmental Pest Management
2003-2011 Ohio Pest Management-Board of Directors
2003-2008 Angie's List Super Service Award
2004-current Better Business Bureau A+ rating
2005 AmSpirit Networking of Polaris- President
2006 Founded Work Order Systems (software company handling the Multi-Family Industry)
2007-2010 Official Pest Control Provider for the Columbus Blue Jackets & Nationwide Arena
2008 Columbus Apartment Association-Member
2010-2014 Official Pest Control Provider for the Columbus Crew & Crew Stadium
2011 Environmental Pest Management opens new headquarters in Westerville, Ohio
2011-current Consumer's Choice Award winner in the Pest Control Category
2012 Tech Columbus nominee for Outstanding Product AND Outstanding Service
2012-current Entrepreneur Organization-Member
2012 World President Organization & Entrepreneur Organization Mentorship program
2014 Founded Westerville Bike Race, a non-profit organization benefiting Cystic Fibrosis
2014-current Conway Family Business Center-Member
2015 Relocated to new facility in Westerville
2018 - Recipient of Best Places to Work Award presented by Columbus Business First
2018 - Milestone Achievement Award presented by Conway Center for Family Business

About This Business

Environmental Pest Management has been serving property management, commercial and residential clients with the highest quality and most effective pest control services since 2003. With more than 25 years of industry experience, president and owner, Jason Carpenter, has built a strong reputation for excellence. Today, Environmental Pest Management is at the forefront of technology, developing more effective strategies against bed bugs and evolving the apartment industry to order pest control services online—which is why they have grown to manage more than 42,000 units for property management clients throughout central Ohio.

When it comes to eradicating unwanted pests, Environmental Pest Management goes beyond expectations with the most advanced methods and unparalleled responsive service. Their unique, first-of-its-kind, Online Work Order System allows property management clients to pinpoint levels of infestation using a 3-D image of their structure. Plus, each technician is equipped with iPads and iPhones, enabling them to respond immediately and provide same-day service to solve any pest problem.
The latest innovation from Environmental Pest Management is heat remediation for the removal of bed bugs. High-powered heaters raise the temperature between 120 and 140 degrees, the air is circulated to reach the deepest crevices where bed bugs hide, and within a 4- to 6-hour treatment all bed bugs are eliminated—from eggs to adults. This 100% effective method takes only one visit for less downtime, leaves no pesticide residue, and reaches the deepest voids and seams in furniture.

474 Reviews for
Environmental Pest Management

What people say about Environmental Pest Management
Professional · 123
Friendly · 69
Knowledgeable · 63
Thorough · 53
Prompt · 40
· Show All
4.9 star average rating (474 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Westerville, OH
The technician was helpful and informative.
Bellaire, OH
I was very pleased with the service Justin provided as well as good comments from the residents
Looking forward to working with him monthly as conversation at new service contract with Karen Carpentar.
Columbus, OH
Michael (in the office) and Mike (came out to our home) were both extremely professional and thorough when explaining their services. Mike did a full inspection of our recently purchased home and made smart and cost effective suggestions. I highly recommend their services if you are completely unsure of what to do with pest control! They really made me feel like I know why and what they were doing and their termite guarantee is awesome (compared to other local businesses). Will be using EPM from now on!
Westerville, OH
Email was sent requesting service. Call receive the next morning. Svc. Appt. made for later that day. Chris arrived on time, diagnosed problem(mud daubers)
Treatment was performed. Very satisfied with entire process. Annual service contract signed.
Powell, OH
Tyler was prompt and efficient in addressing my rodent problem. He showed me the further need for rodent treatment in the garage. I have scheduled that next appointment.
Columbus, OH
the service technician that visited my house this morning was very professional and knowledgeable.
He recommended service that will be scheduled soon.
Columbus, OH
The $65 inspection was worthless. Our estimate was $100 more than what was quoted over the phone and that was all we received-promotional materials about Sentricon and a quote. The basement and perimeter of the house was not inspected only 2 spots I pointed out. Other companies were much more helpful in discussing the extent of the damage and next steps.
Customer service was poor as well-I wrote a note which was seemingly ignored. I know it was received because it was with my check which was cashed.
Westerville, OH
Environmental Pest Management's service has been great. They were incredibly responsive and quick after my initial inquiry of services. Calling me back that same day and coming for service the following business day. Tyler was professional, courteous and honest. I highly recommend Environmental Pest Management for any pest service needs.
Columbus, OH
Marengo, OH
Always very helpful and efficient!
Columbus, OH
Always a great experience! Relocated to new home and need to start a new service; different home concerns. Technician took his time to walk me through concerns, possible causes, and how to address. Always feel comfortable, as I’m typically home alone dealing with house concerns. Always happy and feel confident issues will be addressed!!
Columbus, OH
EPM is always fast to come out. During the Covid-19 crisis, they always come prepared and masked.
Columbus, OH
Tyler was prompt and very knowledgeable. Great service!
Delaware, OH
I had Jamie come over to my house and inspection and treat for potential rodent problem and to deal with an ant issue I was having at my home. Jamie addressed my issues and conserns. He was prompt, informative, personable and knowledgeable. Jamie went out of his way to make sure that we were happy and understood exactly what was going to happen and what we still needed to do alleviate all the issues we're having. Environmental Pest Control has been good to me. I have dealt with them numerous times for the rental properties I maintain and have always had phenomenal service from start to finish. Fast, reliable and worth every penny.
Westerville, OH
I have been using EPM for over 10 years. Before I would use different companies sporadically to help with properties I manage. But I really found a great service, great price, and customer service so Im loyal.
Columbus, OH
The technician who visited was great; friendly and professional and knowledgeable. But I never received the promised estimate/quote in my email. We specifically asked for it, and mentioned that we've gotten 'ghosted' by companies like this in the past. Disappointing that it happened again. I have a wasp problem and can't wait, so I contacted another company who gave me the price info I needed immediately, so I chose to work with them instead.
Columbus, OH
I would recommend Environmental Pest Management to anyone. They are very accommodating, affordable prices, and very helpful.
Westerville, OH
Mike treated our home to eliminate any termite problems. He respectfully wore his face mask and donned shoe coverings when he came inside the house. He knowledgeably and thoroughly treated the entire perimeter of the house for termites, and he patiently and warmly answered questions we had about the problem with termites, explanation of the treatment and what the contract we signed offers. Thank you, Mike. Sincerely.
Canal Winchester, OH
Technician called in advance, was on time and very professional. Explained everything he was going to do. Of course inside he wore PPE.
Westerville, OH
Wonderful experience with them! Maybe the most perfect service call ever for me!
Grove City, OH
Wonderful service and very prompt.
Westerville, OH
Jim and I are very happy with your service; your technicians are always so polite,respectful and thorough-including the gentleman who came to our house today. Thank you! Barb Nunn.
Westerville, OH
Very happy .
Galena, OH
Great, fast service for a decent price. The exterminator was processing, nice, and respectful.
Galena, OH
Great company to work with. Tyler was fantastic. Went over everything very thoroughly. Highly recommend.
Westerville, OH
Yes, you folks do a great job. We are going to be using you again in a few weeks!
Galena, OH
Thank you for arriving when scheduled, responding to our emails, and respecting our property:)
Westerville, OH
As always excellent service!
Business Owner's Reply · 2 years ago (Sep 18, 2018)
The past 20 years have been our pleasure. Thank you for recommending us!
Westerville, OH
I was very impressed with Kyle as he came wearing a mask and gloves. He was so polite, informative and well dressed. No doubt a great representative of your company. Thanks for the quote!
Hilliard, OH
EPM does a great job with communication and reliability. They've been a great asset to our business.
Columbus, OH
Great service and people!
Dublin, OH
Wonderful as always. Takes time to talk to me before starting service to determine what concerns I have. Thoroughly inspects and addresses problems. Provides exactly what I need without trying to oversell anything else. Has been taking care of our pest problems for years and we could not be happier.
Westerville, OH
The technician was on time, did a thorough inspection, and answered all of our questions. He also gave us suggestions on how to prevent further issues.
Lewis Center, OH
Shaun was our tech and did a great job. Very personable and professional. Even told me about a problem I had with my spigot. Would highly recommend Environmental Pest Management!!
Columbus, OH
Darren was personable and professional.
Columbus, OH
Tyler was extremely professional and educated us so we could make an informed decision.

We will continue to engage you for additional services including mosquito control next season.

Thank you for excellent service.
Westerville, OH
I was helped by two staff both named Michael from EPM and they are both superb! The first Michael M. was for scheduling and questions about what's covered and what's not. He answered all of my questions thoroughly and professional. The second Michael E. was the actual technician who came out for the termite control application. He was friendly, professional, and answered all of my questions and offered advice on some things I asked. Everyone I contacted from EPM were friendly and professional, and I'm very impressed with the level of service received!
Galena, OH
Hi We are very satisfied. We give you another five star review!
Columbus, OH
We were happy with the first person who came to assess and give us an estimate, but the person who came to do the treatment did not wear a mask or shoe booties in the house as the first person had done, and at one point put the insecticide sprayer down on our kitchen floor where my baby crawls. Also, the method of treatment was different then what was originally told to us in the initial assessment-ant mounds were sprayed rather than injected with insecticide. We were concerned that nearby toys may have been sprayed. The company was courteous when I called to express my concerns, and plan to speak with the employee, but that doesn't change the experience we had unfortunately. We are now waiting 2 weeks and just hoping none of us were exposed to COVID-19:(.
Westerville, OH
EPM was quick to come out to treat my carpenter bee issue. They also came back out to re-treat one of the carpenter bee holes which ultimately took care of the problem.