Environmental Pest Management

Environmental Pest Management

Environmental Pest Management

Residential, Commercial Property Management

Westerville, OH

4.9 · 558 reviews
4.9 · 558 reviews

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About Environmental Pest Management


Westerville, OH


Residential, Commercial Property Management
Additional Services: Bat Removal · Bed Bug Treatments · Carpenter Ant Treatments · Exclusion Work · Platinum Protection Program · Rodent Control · Spider Eradication · Stinging Insect Elimination · Termite Protection · Wild Animal Removal

Payment Options

Visa, Mastercard, Cash, Check

Years in Business


Business Qualifications

2001-2003 Pest Control Association of Columbus- President
2003 Founded Environmental Pest Management
2003-2011 Ohio Pest Management-Board of Directors
2003-2008 Angie's List Super Service Award
2004-current Better Business Bureau A+ rating
2005 AmSpirit Networking of Polaris- President
2006 Founded Work Order Systems (software company handling the Multi-Family Industry)
2007-2010 Official Pest Control Provider for the Columbus Blue Jackets & Nationwide Arena
2008 Columbus Apartment Association-Member
2010-2014 Official Pest Control Provider for the Columbus Crew & Crew Stadium
2011 Environmental Pest Management opens new headquarters in Westerville, Ohio
2011-current Consumer's Choice Award winner in the Pest Control Category
2012 Tech Columbus nominee for Outstanding Product AND Outstanding Service
2012-current Entrepreneur Organization-Member
2012 World President Organization & Entrepreneur Organization Mentorship program
2014 Founded Westerville Bike Race, a non-profit organization benefiting Cystic Fibrosis
2014-current Conway Family Business Center-Member
2015 Relocated to new facility in Westerville
2018- Recipient of Best Places to Work Award presented by Columbus Business First
2018- Milestone Achievement Award presented by Conway Center for Family Business
2019- Columbus Business First Fast Fifty Award
2019- Inc. 5000 Fastest-Growing Environmental Services Companies in America
2019- Recipient of Best Places to Work Award presented by Columbus Business First
2020- Columbus Business First Fast Fifty Award
2020- Inc. 5000 Fastest-Growing Environmental Services Companies in America
2020- Recipient of Best Places to Work Award presented by Columbus Business First

About This Business

Environmental Pest Management has been serving property management, commercial and residential clients with the highest quality and most effective pest control services since 2003. With more than 25 years of industry experience, president and owner, Jason Carpenter, has built a strong reputation for excellence. Today, Environmental Pest Management is at the forefront of technology, developing more effective strategies against bed bugs and evolving the apartment industry to order pest control services online—which is why they have grown to manage more than 250,000 units for property management clients throughout Ohio.

When it comes to eradicating unwanted pests, Environmental Pest Management goes beyond expectations with the most advanced methods and unparalleled responsive service. Their unique, first-of-its-kind, Online Work Order System allows property management clients to pinpoint levels of infestation using a 3-D image of their structure. Plus, each technician is equipped with iPhones, enabling them to respond immediately and provide same-day service to solve any pest problem.
One of the latest innovation from Environmental Pest Management is heat remediation for the removal of bed bugs. High-powered heaters raise the temperature between 120 and 140 degrees, the air is circulated to reach the deepest crevices where bed bugs hide, and within a 4- to 6-hour treatment all bed bugs are eliminated—from eggs to adults. This 100% effective method takes only one visit for less downtime, leaves no pesticide residue, and reaches the deepest voids and seams in furniture.

558 Reviews for
Environmental Pest Management

What people say about Environmental Pest Management
Professional · 141
Friendly · 83
Knowledgeable · 68
Thorough · 64
Prompt · 49
· Show All
4.9 star average rating (558 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Westerville, OH
Darrin was very helpful and explained in detail what he was going to do.
Columbus, OH
technician was friendly and service was great.
Westerville, OH
Excellent Customer service from Chris. Chris took the time to explain the treatments n time frames on the pest spray. I appreciate it, Frank.
New Concord, OH
Powell, OH
Always a fine job. Thank you.
New Concord, OH
Some of the tenants were not satisfied. They complained about him not spraying or putting bait traps down around the hot waters tanks, under the sinks & around the outside of the patio doors. The other companies we used always did this.
Newark, OH
Justin is our #1 bug guy, he goes out of his way to explain everything to us at the office. He's always on time, n he goes up and beyond to do his job n do it right. He is much appreciated. I would recommend him as 5 star*****.
Barnesville, OH
Justin is always friendly and thorough. Everybody from this company are upbeat and easy to work with. Tiffany is great when we speak, as well.
Columbus, OH
The visit, today, was very satisfactory. Inspected where needed and found need for return, next week to move squirrels out of garage attic. No bats found in top of attic in house, after they were evicted last fall. Explained what was taking place as these examinations took place. Nancy and Don Kelley.
Coshocton, OH
Kyle does a great job, and previously Justin did a great job as well.
Business Owner's Reply · 3 years ago (Sep 18, 2018)
Thanks for the review Valerie!
Westerville, OH
EPM (Environmental Pest Management) is always ready to provide quick and professional service with any of the extermination problems we, as a company, experience. Their record-keeping regarding what they find during an inspection or service has been invaluable to us when challenged by the legal system. Their staff is knowledgeable, well-trained and well-supervised.
Westerville, OH
Fast response and on time as scheduled. They have helped us out a couple times. The employees seem to be great people who have worked there a long time.
Westerville, OH
Very happy with service call. He explained possible causes and remedies. Will definitely use them again.
Galena, OH
Friendly, informative and thorough.
Dublin, OH
Great service!!
Martins Ferry, OH
Yes, we are very happy with your service.
Business Owner's Reply · 3 years ago (Sep 18, 2018)
Thanks Patti!
Columbus, OH
Excellent service!
Columbus, OH
Yes, very pleased with services so far.
Westerville, OH
Shanna is so friendly and helpful.
Westerville, OH
The inspection of my home was thorough and I learned a lot about the ants that have nested inside. I never realized what a serious problem this could be. The process was completely explained and I really appreciated that. All of my questions were answered. Environmental Pest Management will be scheduling my service to get rid of the problem and I can't wait to get this done! Scheduling my initial inspection was fast and easy. I would highly recommend Environmental Pest Management for any pest concerns.
Columbus, OH
Excellent service!
Dublin, OH
Tyler Nelson is an A Player!
New Matamoras, OH
Justin Jacobs is the exterminator for Parkway Townhouses. He always shows up on time and does a very good job. I am very satisfied with his work. Judy Dotson.
Columbus, OH
Fast courteous service.
Westerville, OH
At our first consultation, I felt like they gave us a reasonable assessment. They didn’t try to sell us something we didn’t needed, but educated us on problems to look out for, and issues to potentially address in the future, but didn’t need intervention today. I’ll be sticking with them in the future!
Newark, OH
Professional, friendly pest control tech, Justin, willing to explain what needs to be done to correct pest issues. Helpful to residents at the apartment properties.
Columbus, OH
Response has been good for service.I appreciate with working with me with follow up service and expense.
Tony Skunza.
Columbus, OH
I had such a positive experience with your company. My mice problem has been taken care of in such a professional manner. The staff is helpful and easy to work with. Thank you.
Columbus, OH
Environmental Pest always provide efficient, professional, expedient and great service every time we call for their assistance.
Hilliard, OH
I have worked with many pest companies through the years but EPM definitely by far is the BEST! The customer service is amazing. The technicians are knowledgeable and thorough. The prices are affordable.
Reynoldsburg, OH
Customer service is absolutely wonderful.
Westerville, OH
Always a pleasure to work with EPM!
Columbus, OH
Yes, Thanks!
Columbus, OH
My family and I have been using EPM for over 15 years. Their techs are thorough, friendly and professional. They have never once had to return for the same issue. They will continue to be my pest service of choice.
Columbus, OH
Very pleasant service members--prompt--he wore his mask and put on the shoe coverings!! Great people.
Business Owner's Reply · 3 years ago (Sep 18, 2018)
Thanks Ann!
Westerville, OH
Excellent prompt service.
Groveport, OH
Very reliable.
Columbus, OH
Prompt, friendly service!
Sunbury, OH
Daren who has treated out house the past few times is the best. He knows what needs done. He goes out of his way to help out any issues we are having and he has great customer service while doing so. He deserves a raise. Keep it up Daren.
Business Owner's Reply · 3 years ago (Sep 19, 2018)
Happy to hear that Josh provided excellent customer service and that you are satisfied with the program. Thanks Lindsey
Powell, OH
Although we had some scheduling issues, all in all I am very pleased with your service. Tyler was very professional, friendly and courteous.