Environmental Pest Management

Environmental Pest Management

Environmental Pest Management

Residential, Commercial Property Management

Westerville, OH

4.9 · 537 reviews
4.9 · 537 reviews

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  • Environmental Pest Management - Residential, Commercial Property Management in Westerville, OH - Gallery Photo 1
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About Environmental Pest Management

Location

Westerville, OH

Services

Residential, Commercial Property Management
Additional Services: Bed Bug Treatments · Carpenter Ant Treatments · Platinum Protection Program · Rodent Control · Spider Eradication · Stinging Insect Elimination · Termite Protection · Wild Animal Removal

Payment Options

Visa, Mastercard, Cash, Check

Years in Business

18

Business Qualifications

2001-2003 Pest Control Association of Columbus- President
2003 Founded Environmental Pest Management
2003-2011 Ohio Pest Management-Board of Directors
2003-2008 Angie's List Super Service Award
2004-current Better Business Bureau A+ rating
2005 AmSpirit Networking of Polaris- President
2006 Founded Work Order Systems (software company handling the Multi-Family Industry)
2007-2010 Official Pest Control Provider for the Columbus Blue Jackets & Nationwide Arena
2008 Columbus Apartment Association-Member
2010-2014 Official Pest Control Provider for the Columbus Crew & Crew Stadium
2011 Environmental Pest Management opens new headquarters in Westerville, Ohio
2011-current Consumer's Choice Award winner in the Pest Control Category
2012 Tech Columbus nominee for Outstanding Product AND Outstanding Service
2012-current Entrepreneur Organization-Member
2012 World President Organization & Entrepreneur Organization Mentorship program
2014 Founded Westerville Bike Race, a non-profit organization benefiting Cystic Fibrosis
2014-current Conway Family Business Center-Member
2015 Relocated to new facility in Westerville
2018 - Recipient of Best Places to Work Award presented by Columbus Business First
2018 - Milestone Achievement Award presented by Conway Center for Family Business

About This Business

Environmental Pest Management has been serving property management, commercial and residential clients with the highest quality and most effective pest control services since 2003. With more than 25 years of industry experience, president and owner, Jason Carpenter, has built a strong reputation for excellence. Today, Environmental Pest Management is at the forefront of technology, developing more effective strategies against bed bugs and evolving the apartment industry to order pest control services online—which is why they have grown to manage more than 42,000 units for property management clients throughout central Ohio.

When it comes to eradicating unwanted pests, Environmental Pest Management goes beyond expectations with the most advanced methods and unparalleled responsive service. Their unique, first-of-its-kind, Online Work Order System allows property management clients to pinpoint levels of infestation using a 3-D image of their structure. Plus, each technician is equipped with iPads and iPhones, enabling them to respond immediately and provide same-day service to solve any pest problem.
The latest innovation from Environmental Pest Management is heat remediation for the removal of bed bugs. High-powered heaters raise the temperature between 120 and 140 degrees, the air is circulated to reach the deepest crevices where bed bugs hide, and within a 4- to 6-hour treatment all bed bugs are eliminated—from eggs to adults. This 100% effective method takes only one visit for less downtime, leaves no pesticide residue, and reaches the deepest voids and seams in furniture.

537 Reviews for
Environmental Pest Management

What people say about Environmental Pest Management
Professional · 138
Friendly · 79
Knowledgeable · 68
Thorough · 60
Prompt · 48
· Show All
4.9 star average rating (537 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Columbus, OH
I had such a positive experience with your company. My mice problem has been taken care of in such a professional manner. The staff is helpful and easy to work with. Thank you.
Columbus, OH
Environmental Pest always provide efficient, professional, expedient and great service every time we call for their assistance.
Hilliard, OH
I have worked with many pest companies through the years but EPM definitely by far is the BEST! The customer service is amazing. The technicians are knowledgeable and thorough. The prices are affordable.
Reynoldsburg, OH
Customer service is absolutely wonderful.
Westerville, OH
Always a pleasure to work with EPM!
Columbus, OH
Yes, Thanks!
Columbus, OH
My family and I have been using EPM for over 15 years. Their techs are thorough, friendly and professional. They have never once had to return for the same issue. They will continue to be my pest service of choice.
Columbus, OH
Very pleasant service members--prompt--he wore his mask and put on the shoe coverings!! Great people.
Business Owner's Reply · 2 years ago (Sep 18, 2018)
Thanks Ann!
Dublin, OH
Great company that follows up and follows through.
Westerville, OH
Excellent prompt service.
Groveport, OH
Very reliable.
Columbus, OH
Prompt, friendly service!
Sunbury, OH
Daren who has treated out house the past few times is the best. He knows what needs done. He goes out of his way to help out any issues we are having and he has great customer service while doing so. He deserves a raise. Keep it up Daren.
Business Owner's Reply · 2 years ago (Sep 19, 2018)
Happy to hear that Josh provided excellent customer service and that you are satisfied with the program. Thanks Lindsey
Powell, OH
Although we had some scheduling issues, all in all I am very pleased with your service. Tyler was very professional, friendly and courteous.
Westerville, OH
Austin was very professional and on time. Did a good inspection and told me that I didn't appear to have a problem, but should have an inspection again in the late spring. Great company.
Columbus, OH
Still have roaches. Jury’s out until next follow up treatment.
Westerville, OH
Very pleased! Great customer service and communication. Effective treatment of our issues. Would highly recommend!
Columbus, OH
Good service- explained everything.
Columbus, OH
Always here when I need you. Office staff and technicians are pleasant and accommodating in addition to taking care of pests.
Galena, OH
I am always happy with the service and results. Chris was very friendly and polite. I will continue to recommend your company.
Business Owner's Reply · 2 years ago (Sep 18, 2018)
Glad to hear that Kyle provides you with great customer service. Thanks Matthew & Gwen!
Columbus, OH
Same day service and the tech was great to work with!
Columbus, OH
Tyler was awesome! Very friendly and professional. I would use this company again!
Lewis Center, OH
Hello, Thank you for asking for our feedback. My only complaint is that when the worker was spraying, he was pointing directly at our windows and doors which caused some leaking. I would recommend that they angle their spraying so that is doesn't cause this to happen and to be a little more specific in the spray instead of overspraying.
Westerville, OH
Always excellent service!!! Staff is professional, knowledgeable and courteous!
Columbus, OH
Excellent service, diagnosed issues & resolved in one visit. Problem has been taken care of.
Columbus, OH
My husband and I recently moved to a home with active termites in the shed and in our home's crawlspace. I called on a Thursday, and they were able to give us an appointment for the following Monday. Mike England came out. He was super friendly and really knowledgable about termites. He treated our home the same day. We were very pleased with the service and the price. We highly recommend Environmental Pest Management in Westerville.
Columbus, OH
Thx.
Columbus, OH
Great customer service and follow up. Chris always explains everything he is going to do, then again before he leaves tells me exactly what he found and how he took care of any problems. Very happy with this service.
Westerville, OH
Brandon was very professional. Did a great job.
Columbus, OH
Always there when you need them!!!!Thanks EPM!
Bellaire, OH
The company has done over and beyond to correct invoices for payment
All the employees are very polite and take immediate care of any questions and reply in a prompt
and timely manner.
Columbus, OH
Enjoyed meeting Sean and his taking care of first treatment. Will advise after next treatment and it's effects.
T. Skunza.
Columbus, OH
We always get the best service with EPM. They are always fast and responsive! :)
Dublin, OH
EPM service is excellent! It is clear they value their clients and staff. Appointments are easy to schedule. Response is prompt. The techs are always knowledgeable, professional, friendly, honest and respectful. They do not try to sell you additional service. Waste no time searching for other pest control providers!
Westerville, OH
Brandon did a good and thorough job dealing with our ant problem.
Van Wert, OH
I appreciated the young gentleman stopping in the office to let us know he was here.
Business Owner's Reply · 2 years ago (Sep 19, 2018)
It's our pleasure Karla. Thanks for the review.
Columbus, OH
Service is wonderful. Techs arrive when they are scheduled and do a thorough job.
Columbus, OH
Wonderful company, great customer service. I highly recommend.
Reynoldsburg, OH
I have dealt with many pest control companies in my years of Property Management. Hands down, EPM is the best company I have ever had service my properties. Their professionalism and service is bar none. If you want your property taken care of with a smile always, switch to EPM.
Columbus, OH
They arrived on time, were very thorough in their investigation. Very happy with the service.