Environmental Pest Management

Environmental Pest Management

Environmental Pest Management

Residential, Commercial Property Management

Westerville, OH

5.0 · 160 reviews
5.0 · 160 reviews

About Environmental Pest Management


Westerville, OH


Residential, Commercial Property Management
Additional Services: Bed Bug Treatments · Carpenter Ant Treatments · Platinum Protection Program · Rodent Control · Spider Eradication · Stinging Insect Elimination · Termite Protection · Wild Animal Removal

Payment Options

Visa, Mastercard, Cash, Check

Years in Business


Business Qualifications

2001-2003 Pest Control Association of Columbus- President
2003 Founded Environmental Pest Management
2003-2011 Ohio Pest Management-Board of Directors
2003-2008 Angie's List Super Service Award
2004-current Better Business Bureau A+ rating
2005 AmSpirit Networking of Polaris- President
2006 Founded Work Order Systems (software company handling the Multi-Family Industry)
2007-2010 Official Pest Control Provider for the Columbus Blue Jackets & Nationwide Arena
2008 Columbus Apartment Association-Member
2010-2014 Official Pest Control Provider for the Columbus Crew & Crew Stadium
2011 Environmental Pest Management opens new headquarters in Westerville, Ohio
2011-current Consumer's Choice Award winner in the Pest Control Category
2012 Tech Columbus nominee for Outstanding Product AND Outstanding Service
2012-current Entrepreneur Organization-Member
2012 World President Organization & Entrepreneur Organization Mentorship program
2014 Founded Westerville Bike Race, a non-profit organization benefiting Cystic Fibrosis
2014-current Conway Family Business Center-Member
2015 Relocated to new facility in Westerville

About This Business

Environmental Pest Management has been serving property management, commercial and residential clients with the highest quality and most effective pest control services since 2003. With more than 25 years of industry experience, president and owner, Jason Carpenter, has built a strong reputation for excellence. Today, Environmental Pest Management is at the forefront of technology, developing more effective strategies against bed bugs and evolving the apartment industry to order pest control services online—which is why they have grown to manage more than 42,000 units for property management clients throughout central Ohio.

When it comes to eradicating unwanted pests, Environmental Pest Management goes beyond expectations with the most advanced methods and unparalleled responsive service. Their unique, first-of-its-kind, Online Work Order System allows property management clients to pinpoint levels of infestation using a 3-D image of their structure. Plus, each technician is equipped with iPads and iPhones, enabling them to respond immediately and provide same-day service to solve any pest problem.
The latest innovation from Environmental Pest Management is heat remediation for the removal of bed bugs. High-powered heaters raise the temperature between 120 and 140 degrees, the air is circulated to reach the deepest crevices where bed bugs hide, and within a 4- to 6-hour treatment all bed bugs are eliminated—from eggs to adults. This 100% effective method takes only one visit for less downtime, leaves no pesticide residue, and reaches the deepest voids and seams in furniture.

160 Reviews for
Environmental Pest Management

What people say about Environmental Pest Management
Professional · 48
Friendly · 27
Knowledgeable · 26
Prompt · 17
Great Service · 16
· Show All
5.0 star average rating (160 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Delaware, OH
Great experience working with EPM. The technician was professional and worked swiftly and with respect for my home.
Powell, OH
So far so good. It's our first treatment with you.
Josh was very knowledgeable.
Westerville, OH
All employees were very caring, respectful and knowledgeable. They answered my many questions and made an uncomfortable situation much more manageable. Technicians were on time, efficient and considerate. While I hope I never have to use their services again, I have no doubt that I will definitely call Environmental Pest Management again.
Westerville, OH
Karen was great to speak with on the phone: super nice! She answered all of the questions that I had and was very knowledgeable. The technician Josh was very friendly and explained the products he was using and where he was going to put them. I was concerned because I have pets- but Josh explained everything and felt safe for him to spray in my home.
Great company! Great service! Would recommend to friends/family.
Lewis Center, OH
Our service was great! What was impressive is, how service rep sprayed all into mulch and around the entire house perimeter as well out into the yard. All others pest services never did that.
Thank you.
Powell, OH
Efficient and quick! Great service. Would recommend.
Sunbury, OH
Josh was awesome, down to earth and considerate of my animals when coming to my home. Now my family and I will be safe and protected all year round with the yearly plan. Worth every penny. Thanks Josh!
Loveland, OH
Quickly took care of the problem. Was professional and knowledgeable.
Westerville, OH
Very professional, great service - loved the local "hometown" connection.
Columbus, OH
Very thorough, professional. I felt confident the (inside) ant issue we were dealing with was resolved when he left.
Delaware, OH
Every person that has come out to our house, has been very nice and informative!
I do think a little more clarity on the services would be helpful. I was told someone was coming out a few days prior and I didn't need to be home....well, I did because I have critters and need the inside of my garage treated. When he arrived, he mentioned how most people get their inside treated too. We did not know this and would have been nice to have time to clear the kids stuff away from the walls.
Columbus, OH
Always reliable, fast and friendly. We always call them for all of our services.
Lewis Center, OH
As always, EPM provided quick, easy, and effective service!
Sunbury, OH
Kyle listened and addressed all concerns. He was quick and efficient.
Westerville, OH
Josh was so nice and knowledgeable. He was very thorough in determining what our main problem was and where and treating it appropriately. I definitely recommend this company!
Westerville, OH
You guys were pros. Kyle came in and asked for a run down of our issues. Asked to see what parts of the house were impacted. He did a walk through inspecting various areas inside and out. He explained what he was seeing and how he would go about treating it. He gave a high level overview of the treatment applied and safety advice regarding kids and pets. He also discussed how to follow up if needed. Prompt, polite, courteous, and to the point. I haven't seen any evidence of carpenter ants since. Great first impression using a new company/service.
Columbus, OH
Fantastic service. Nick was professional and knew just what to do. We worked around the outside of the house plugging up the holes where the rats and mice were coming in. Then he set bait stations in the house. Nice guy, I felt very confident in his work. I will definately recommend your service to others.
Springfield, OH
Jamie is great -I would love to have him all the time at NH-SV-MT if possible - He is easy to work with and listens when we talk to him
Westerville, OH
Very professional and efficient. Good representation for your company.
Columbus, OH
I am very pleased with prompt response to my call for help with the bee challenge. It appears that the bees have been stopped already. Great job. Thank you.
Canal Winchester, OH
Everything has been great. Everyone is friendly and wonderful to talk with.
Lewis Center, OH
The service techs were very professional and friendly. I was definitely impressed!
Columbus, OH
Michael was clean, courteous and very precise in his inspection and conversation with me on pest control and concerns of pest control.If I ever need help I will be sure to call this business again.
Lewis Center, OH
We were able to have someone come out to our home within an hour and a half of calling, which is very much appreciated! The technician who came out was knowledgeable and friendly; also very much appreciated! We would recommend EPM to anyone seeking assistance.
Chillicothe, OH
When ever I call in I always get a pleasant voice to take care of my concerns and get me scheduled quickly. The tech's are always respectful and knowledgeable.
Westerville, OH
Awesome response time getting out to help us right away.
Columbus, OH
Josh, the technician who came to our location, was very knowledgeable, and helpful.
Westerville, OH
All of the employees were very polite and professional. Joshua was very professional and very nice to work with.
Lancaster, OH
Tim Is always very professional when coming to the site for inspections.
Westerville, OH
I love the fact that the tech has been with the company for so long. He is always so polite and is good at what he does.
Columbus, OH
Kyle came out and took care of our needs quickly. He explained everything.
London, OH
Kyle was the most professional service technician I have had in some time. The only other person I have known to be a touch better, was EPM's technician Tom Moffett. I don't think he is there anymore, but he was the best. Going back to Kyle, he is always very professional, courteous, and timely. He goes above and beyond what is expected, and always makes sure there is nothing more that needs done before he leaves. They just don't make workers like Kyle anymore. Thank you sir for your exceptional service.
Lewis Center, OH
Fantastic company. Very thorough. Would recommend them highly.
Reynoldsburg, OH
Our company Mid Ohio Development uses EMP for our communities. I find their service to be reasonable and they are quick in scheduling to get to our community once they are called.
New Albany, OH
25-plus years. Kyle is an excellent technician, very professional.
Westerville, OH
Kyle did an awesome job! Very friendly and knowledgeable... Would highly recommend!
Tiffin, OH
About 1 year year and a half. The youg man who came was very thourough. He was very pleasant. Hope he is the one to come back to do the second round.
Dublin, OH
We have been using EPM for 17 years to keep the insects out of our home. Excellent service by everyone from the owner to the receptionist to the technician. Highly recommend.
Worthington, OH
Great service. Very easy to coordinate appointment. Kyle was very professional and accommodating.
Galena, OH
Amazing customer service, professional staff and always go above and beyond! I wouldn't use anyone else.