Environmental Pest Management

Environmental Pest Management

Environmental Pest Management

Residential, Commercial Property Management

Westerville, OH

4.9 · 231 reviews
4.9 · 231 reviews

About Environmental Pest Management


Westerville, OH


Residential, Commercial Property Management
Additional Services: Bed Bug Treatments · Carpenter Ant Treatments · Platinum Protection Program · Rodent Control · Spider Eradication · Stinging Insect Elimination · Termite Protection · Wild Animal Removal

Payment Options

Visa, Mastercard, Cash, Check

Years in Business


Business Qualifications

2001-2003 Pest Control Association of Columbus- President
2003 Founded Environmental Pest Management
2003-2011 Ohio Pest Management-Board of Directors
2003-2008 Angie's List Super Service Award
2004-current Better Business Bureau A+ rating
2005 AmSpirit Networking of Polaris- President
2006 Founded Work Order Systems (software company handling the Multi-Family Industry)
2007-2010 Official Pest Control Provider for the Columbus Blue Jackets & Nationwide Arena
2008 Columbus Apartment Association-Member
2010-2014 Official Pest Control Provider for the Columbus Crew & Crew Stadium
2011 Environmental Pest Management opens new headquarters in Westerville, Ohio
2011-current Consumer's Choice Award winner in the Pest Control Category
2012 Tech Columbus nominee for Outstanding Product AND Outstanding Service
2012-current Entrepreneur Organization-Member
2012 World President Organization & Entrepreneur Organization Mentorship program
2014 Founded Westerville Bike Race, a non-profit organization benefiting Cystic Fibrosis
2014-current Conway Family Business Center-Member
2015 Relocated to new facility in Westerville

About This Business

Environmental Pest Management has been serving property management, commercial and residential clients with the highest quality and most effective pest control services since 2003. With more than 25 years of industry experience, president and owner, Jason Carpenter, has built a strong reputation for excellence. Today, Environmental Pest Management is at the forefront of technology, developing more effective strategies against bed bugs and evolving the apartment industry to order pest control services online—which is why they have grown to manage more than 42,000 units for property management clients throughout central Ohio.

When it comes to eradicating unwanted pests, Environmental Pest Management goes beyond expectations with the most advanced methods and unparalleled responsive service. Their unique, first-of-its-kind, Online Work Order System allows property management clients to pinpoint levels of infestation using a 3-D image of their structure. Plus, each technician is equipped with iPads and iPhones, enabling them to respond immediately and provide same-day service to solve any pest problem.
The latest innovation from Environmental Pest Management is heat remediation for the removal of bed bugs. High-powered heaters raise the temperature between 120 and 140 degrees, the air is circulated to reach the deepest crevices where bed bugs hide, and within a 4- to 6-hour treatment all bed bugs are eliminated—from eggs to adults. This 100% effective method takes only one visit for less downtime, leaves no pesticide residue, and reaches the deepest voids and seams in furniture.

231 Reviews for
Environmental Pest Management

What people say about Environmental Pest Management
Professional · 68
Friendly · 38
Knowledgeable · 35
Prompt · 24
Great Service · 21
· Show All
4.9 star average rating (231 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Columbus, OH
The technician who came to my home to get rid of outdoor bugs was efficient and well trained. He accomplished the work quickly, and so far I have not had any more pest problems.
Galena, OH
Thank you, Environmental Pest Management for the Five Star service we received during our first monthly treatment. From our initial phone call which was informative and efficient to the state certified specialist Josh completing an inspection and being prepared to follow through with a scheduled treatment, we were highly satisfied with the provided service.

Susan B.
Galena, Ohio.
Business Owner's Reply · 9 days ago (Apr 13)
Susan, Thank you for taking the time to share your experience. As we continue protecting your home, please continue to let us know how we are doing! Our goal is provide an exceptional experience...Sounds like we are off to a good start. Happy to have you aboard.
Columbus, OH
I have always been, and still am very happy with the services we receive from EPM. Both services & customer service is always 5 star in my opinion!
Troy, OH
EPM has been our preferred provider for pest control services at our apartment community for several years. They are always prompt for appointment times and the technicians are professional and knowledgeable. No matter which pest issue we're currently dealing with, we can count on EPM to thoroughly resolve it.
Columbus, OH
Exceptional customer service and immediate results. Kyle Hillyard is the tech who services our properties most often and he's extremely knowledgeable and always professional with our residents. Phenomenal job!!
Urbana, OH
Excellent company who goes over and beyond to do whatever is needed! Techs are awesome!
Streetsboro, OH
EPM has great customer service and knowledge. They really try to accommodate your schedule.
Delaware, OH
Every technician is friendly and professional, and they get the job done.
Dublin, OH
Very courteous staff. Prompt service. Effective solution!
Columbus, OH
EPM has always been a great company to provide pest services. Prompt and 110% customer service orientated.
Westerville, OH
We have a good success with them.
Westerville, OH
Great company to service any of your pest needs!
Business Owner's Reply · 3 months ago (Jan 26)
Thank you Amber! Such a pleasure to service you.
Lewis Center, OH
Excellent Service and a very user friendly online portal. Would recommend to any and everyone.
Westerville, OH
I highly recommend Environmental Pest Control. They are very friendly, punctual and most importantly, their services are comprehensive and effective.

-Ted L.
Westerville, OH.
Westerville, OH
EPM offers fast, courteous service with great results when it comes to pest management control.
WARM has partnered with EPM for serveral years and will continue to do so.
Thank you EPM for the wonderful service you provide.
Grove City, OH
JJ is great!
Martins Ferry, OH
great service.
Powell, OH
We’re very pleased with Environmental Pest Management. They are very professional and always address all of our concerns.
Westerville, OH
Very friendly, customer service. Great turn around time for service.
Columbus, OH
Professional, cost efficient, but most importantly - they get the job done the first time.
Bluffton, OH
Great service and Jamie explains what he is doing and is very friendly.
Columbus, OH
I have had the pleasure of working with you all for a year and a half now and I wouldn't trust anyone else with my pest control needs!
Josh has been our technician for some time now & he's fantastic - very professional, on time, does a thorough job, doesn't make a mess - were happy customers. Thx Josh!
Kyle was the nicest guy. He was very professional!!!
Hopefully all my bugs are dead😬.
Columbus, OH
The service is prompt and professional and it never disrupts the work flow.
Columbus, OH
hi this is Michael im the person that meets kyle on in the morning , its always great to have him come in for service he is always on time , lets me know in advance before he comes , he always ask if we have any concerns and follows up with me at the end of each treatment , very happy with his work and personality.
Westerville, OH
Very polite and professional service! And kyle was right on time.
Columbus, OH
You guys do an amazing job. We don't have any bugs and I think quarterly is not necessary but as needed for now.
Westerville, OH
Inspector was very professional and thorough. He checked every area twice and also pointed out areas not related to the inspection that needed attention.
Kyle probably spent over an hour making sure everything was treated outside and inside the house. Great job this year.
Westerville, OH
We love Environmental Pest Management and have been very pleased with their service. We look forward to working with them for years to come.
Columbus, OH
EXCEPTIONAL SERVICE!!! I've been in Property Management for over 10 years and this was by far the best overall service I've received. Technician Terrance Harden did a phenomenal job while on our site today. Super professional and extremely knowledgeable about the industry. Karen and her staff is doing amazing things in housing industry. Keep up the great work!!
Westerville, OH
Repair was made quickly and at no cost. Thanks! Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.
Coshocton, OH
Nick was very friendly and knowledgeable. I felt that he really enjoyed his job.
Columbus, OH
The inspector Josh was great and very thorough. I would have rated this five stars had I know In advance that there was a $317 Charge for the inspection. I have had three other inspections done, none of which I was charged for. Maybe I should have ask first, but I didn't and I wasn't made aware of it.
Galena, OH
Kyle was courteous, friendly, and knowledgeable. He came prepared and I appreciate that he asked where I wanted him to spray (if I wanted in the house or not/and also which areas within the house).
Columbus, OH
We love us some Willie (and Sarah)!! Give them a raise! :)
Delaware, OH
We are very pleased with the service. Our ant problem seems to be eradicated! The technicians are very helpful and explain things well. The office staff is genuinely kind and helpful.
Mount Vernon, OH
Jamie was very fast and efficient and he was helpful in answering any questions we had.
Galloway, OH
both guys were great! explained everything, answered my questions, listened to me.
thank you.