Environmental Pest Management

Environmental Pest Management

Environmental Pest Management

Residential, Commercial Property Management

Westerville, OH

4.9 · 354 reviews
4.9 · 354 reviews

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About Environmental Pest Management

Location

Westerville, OH

Services

Residential, Commercial Property Management
Additional Services: Bed Bug Treatments · Carpenter Ant Treatments · Platinum Protection Program · Rodent Control · Spider Eradication · Stinging Insect Elimination · Termite Protection · Wild Animal Removal

Payment Options

Visa, Mastercard, Cash, Check

Years in Business

16

Business Qualifications

2001-2003 Pest Control Association of Columbus- President
2003 Founded Environmental Pest Management
2003-2011 Ohio Pest Management-Board of Directors
2003-2008 Angie's List Super Service Award
2004-current Better Business Bureau A+ rating
2005 AmSpirit Networking of Polaris- President
2006 Founded Work Order Systems (software company handling the Multi-Family Industry)
2007-2010 Official Pest Control Provider for the Columbus Blue Jackets & Nationwide Arena
2008 Columbus Apartment Association-Member
2010-2014 Official Pest Control Provider for the Columbus Crew & Crew Stadium
2011 Environmental Pest Management opens new headquarters in Westerville, Ohio
2011-current Consumer's Choice Award winner in the Pest Control Category
2012 Tech Columbus nominee for Outstanding Product AND Outstanding Service
2012-current Entrepreneur Organization-Member
2012 World President Organization & Entrepreneur Organization Mentorship program
2014 Founded Westerville Bike Race, a non-profit organization benefiting Cystic Fibrosis
2014-current Conway Family Business Center-Member
2015 Relocated to new facility in Westerville
2018 - Recipient of Best Places to Work Award presented by Columbus Business First
2018 - Milestone Achievement Award presented by Conway Center for Family Business

About This Business

Environmental Pest Management has been serving property management, commercial and residential clients with the highest quality and most effective pest control services since 2003. With more than 25 years of industry experience, president and owner, Jason Carpenter, has built a strong reputation for excellence. Today, Environmental Pest Management is at the forefront of technology, developing more effective strategies against bed bugs and evolving the apartment industry to order pest control services online—which is why they have grown to manage more than 42,000 units for property management clients throughout central Ohio.

When it comes to eradicating unwanted pests, Environmental Pest Management goes beyond expectations with the most advanced methods and unparalleled responsive service. Their unique, first-of-its-kind, Online Work Order System allows property management clients to pinpoint levels of infestation using a 3-D image of their structure. Plus, each technician is equipped with iPads and iPhones, enabling them to respond immediately and provide same-day service to solve any pest problem.
The latest innovation from Environmental Pest Management is heat remediation for the removal of bed bugs. High-powered heaters raise the temperature between 120 and 140 degrees, the air is circulated to reach the deepest crevices where bed bugs hide, and within a 4- to 6-hour treatment all bed bugs are eliminated—from eggs to adults. This 100% effective method takes only one visit for less downtime, leaves no pesticide residue, and reaches the deepest voids and seams in furniture.

354 Reviews for
Environmental Pest Management

What people say about Environmental Pest Management
Professional · 105
Friendly · 54
Knowledgeable · 54
Thorough · 33
Prompt · 30
· Show All
4.9 star average rating (354 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Westerville, OH
I asked the service man some extra questions and he took time to explain some things to me and I appreciated his help in dealing with a potential problem. Thank him again for me.
Delaware, OH
Always friendly and fast service, techs are extremely thorough, informative and happy to answer any and all questions.
Columbus, OH
Great tech and service. Punctual and clean.
Westerville, OH
Great job!
Columbus, OH
sorry, i thought if they spray for bugs that a lot of them would die, that has not been the case. i had to call within a few days to see if they can do more spray so those bugs would die!!
Westerville, OH
Service was fine. Need my billing receipt sent to me for my records.
Johnstown, OH
I was very impressed with Chris's professionalism and knowledge. I have every confidence that my problem is resolved.
New Albany, OH
Great Service. They. Were there when they said they would be. Found problem spots and treated them.
Westerville, OH
Kyle located the source of our carpenter ant issue and treated our home. Response time was great. This will be our go to company for any future pest issues.
Columbus, OH
They gave same day service which was very welcome. The technician was courteous and professional and took the time to explain everything to us. Thank YOu.
Westerville, OH
Technician was on time, courteous, and efficient.
Westerville, OH
techs were very professional and hopefully resolved our bus issuees that we have had since the last service. We gave them the locations and they treated these areas specifically along with the remainder of unit. Please remind the techs that since this is a pharmacy that no pictures or videos or snapchats are allowed due to the type of business we are. We do not want anyone aware that this is a pharmacy.
Galena, OH
Service was thorough. Our technician was very pleasant and took the time to explain everything.
Westerville, OH
Hi Good Evening,
Kyle came here today. He was very polite and knowledgeable about his work and the products he used. He spent a while treating our home. Thank you again.

Roger and April Yeary.
Elyria, OH
Absolutely very professional. Customer service and their techs have been extremely helpful and timely with their work. I would definitely recommend them to other customers.
New Albany, OH
It is always a pleasure to work with EPM. Pat Patterson, Director of Purchasing Wallick 7/31/2019.
Westerville, OH
We had been having ant and mouse problems before we hired EPM. They did a good job for us. Also, their technicians are knowledgeable and attentive to our requests. I recommend them.
Powell, OH
Plagued with ants for 3 months. 1 treatment and they were gone. Very nice, professional, knowledgeable technician. Great outcome!
Columbus, OH
EPM is a family company that treats its customers like they’ve always belonged. Unlike so many businesses today, these folks excel at communication and customer service. They are reliable and conscientious, and always take that extra step to make sure the job is done as professionally as possible.
Lewis Center, OH
The tech was great and a pleasure to talk.
Columbus, OH
Chris came out today for my pest control treatment. He was very pleasant and super informative. I give your company 5 stars and Chris is the reason why.
Westerville, OH
Technician was very polite and answered all of our questions. Shocked at the cost! Not explained clearly when I inquired about the service. Problem is under control, but may be
too soon to tell.
Bexley, OH
servicemen are excellent and very customer oriented! Stand behind all their services to make it right with the customer!
I am proud to know and use them!
Columbus, OH
The service guy was very kind and knowledgeable about ants in general. He found the carpenter ant nest. Then he explained how the treatment will work. He took the time to make sure the treatment was effective. I am very happy with the results.
Pataskala, OH
The technician that came to my house was very nice and respectful of our home, and didn't try and up sell us on services we didn't need. Will definitely use Environmental Pest Management for any future needs.
Westerville, OH
Outstanding service is always provided by our rep Kyle and the entire organization. Thank you.
Columbus, OH
Time will tell if the termites are gone. Mike England our technician did a thorough job spraying our basement and placing the bait traps around the exterior of our home. He was friendly, worked clean and neat. We would recommend Environmental Pest Management for your home.
Westerville, OH
Service was exceptional.
Lewis Center, OH
The technician was very friendly and knowledgeable. He took the time to explain the ant problem he observed.
Westerville, OH
Excellent service. We had carpenter ants leaving little dust tracks along our walls and the tech explained it all to us and took great pains to get rid of them. Don't want those little guys eating our house that we paid a fortune for...
Columbus, OH
Couldn't be happier with the customer service!! They truly do not rest until the problem is solved. No more bugs for us! :)
Business Owner's Reply · 2 months ago (Jun 25)
Yay! This makes me SO happy! So glad to hear we are pest free! Happy Dance
Westerville, OH
THANK YOU SO MUCH FOR THE QUICK RESPONSE AND REPORT. WE WILL REMEMBER WHEN AND IF WE NEED SOMEONE. WE WILL ALSO RECOMMEND YOU TO FRIENDS AND FAMILY.
Business Owner's Reply · 2 months ago (Jun 20)
Thank you Michael! We cant think of a more wonderful way to thank us than to refer us to others who may be in need of exceptional service regarding their pest control needs! We appreciate your continued support. We look forward to working with you again in the future should the need arise.
Columbus, OH
They helped me though a crazy unexpected morning with an infestation of flying ants! They we do kind on the phone and the technician was friendly, on time and very knowledgeable! Thank you so much!
Business Owner's Reply · 2 months ago (Jun 18)
Thank you Stephanie! I am so glad to hear that Kirsten was helpful in getting Kyle right out to help you with your emergency ant situation. So kind of you to share your experience with others. We look forward to helping you in the future.
Westerville, OH
Your cost is way out from all others I’m surprised you have customers I am paying half of what your guy wanted to charge me with the company I went with.
Business Owner's Reply · 2 months ago (Jun 11)
Hi Ken ~ Thank you for taking the time to share your concern about our pricing. We are consistently updating our pricing structure by doing a cost analysis of the market and will surely keep your comments in mind when we access our prices in the future. Thank you again for your time!
Westerville, OH
Best company I ever invited to my home, period.
Business Owner's Reply · 2 months ago (Jun 11)
Wow ~ what a compliment. Thank you Dan. I am so happy to hear that Tyler was a huge help to help with your extermination. Looking at his notes, it appears he was able to think outside the box and really address your situation individually. We look forward to continuing to help you. Thank you!
Galena, OH
So far so good. We’ve just had the initial treatment. That was accomplished in a courteous and responsive manner. Hopefully those traits will continue with future interactions.
Business Owner's Reply · 2 months ago (Jun 10)
Thank you Larry! We appreciate the feedback on your service. Look forward to working together to keep you home pest free.
Columbus, OH
Sales and evaluation visit was thorough. Company representative was knowledgable and professional.
Business Owner's Reply · 2 months ago (Jun 11)
Thank you so much for taking time to review the inspector and your experience with EPM! We look forward to working with you again.
Marysville, OH
AWESOME as always!! Love the fact that you will listen to your customers and respond accordingly. Every situation is different because of the human factor involved.

Thank you for listening.
Georgia.
Business Owner's Reply · 2 months ago (Jun 11)
Wow! Thank you Georgia. Its customers like you that make the world go around. Thank you for sharing your experience with us!
Westerville, OH
Professional, thorough, on time!
Columbus, OH
I have always had a great experience with this company.