Environmental Pest Management

Environmental Pest Management

Environmental Pest Management

Residential, Commercial Property Management

Westerville, OH

4.9 · 394 reviews
4.9 · 394 reviews

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About Environmental Pest Management

Location

Westerville, OH

Services

Residential, Commercial Property Management
Additional Services: Bed Bug Treatments · Carpenter Ant Treatments · Platinum Protection Program · Rodent Control · Spider Eradication · Stinging Insect Elimination · Termite Protection · Wild Animal Removal

Payment Options

Visa, Mastercard, Cash, Check

Years in Business

16

Business Qualifications

2001-2003 Pest Control Association of Columbus- President
2003 Founded Environmental Pest Management
2003-2011 Ohio Pest Management-Board of Directors
2003-2008 Angie's List Super Service Award
2004-current Better Business Bureau A+ rating
2005 AmSpirit Networking of Polaris- President
2006 Founded Work Order Systems (software company handling the Multi-Family Industry)
2007-2010 Official Pest Control Provider for the Columbus Blue Jackets & Nationwide Arena
2008 Columbus Apartment Association-Member
2010-2014 Official Pest Control Provider for the Columbus Crew & Crew Stadium
2011 Environmental Pest Management opens new headquarters in Westerville, Ohio
2011-current Consumer's Choice Award winner in the Pest Control Category
2012 Tech Columbus nominee for Outstanding Product AND Outstanding Service
2012-current Entrepreneur Organization-Member
2012 World President Organization & Entrepreneur Organization Mentorship program
2014 Founded Westerville Bike Race, a non-profit organization benefiting Cystic Fibrosis
2014-current Conway Family Business Center-Member
2015 Relocated to new facility in Westerville
2018 - Recipient of Best Places to Work Award presented by Columbus Business First
2018 - Milestone Achievement Award presented by Conway Center for Family Business

About This Business

Environmental Pest Management has been serving property management, commercial and residential clients with the highest quality and most effective pest control services since 2003. With more than 25 years of industry experience, president and owner, Jason Carpenter, has built a strong reputation for excellence. Today, Environmental Pest Management is at the forefront of technology, developing more effective strategies against bed bugs and evolving the apartment industry to order pest control services online—which is why they have grown to manage more than 42,000 units for property management clients throughout central Ohio.

When it comes to eradicating unwanted pests, Environmental Pest Management goes beyond expectations with the most advanced methods and unparalleled responsive service. Their unique, first-of-its-kind, Online Work Order System allows property management clients to pinpoint levels of infestation using a 3-D image of their structure. Plus, each technician is equipped with iPads and iPhones, enabling them to respond immediately and provide same-day service to solve any pest problem.
The latest innovation from Environmental Pest Management is heat remediation for the removal of bed bugs. High-powered heaters raise the temperature between 120 and 140 degrees, the air is circulated to reach the deepest crevices where bed bugs hide, and within a 4- to 6-hour treatment all bed bugs are eliminated—from eggs to adults. This 100% effective method takes only one visit for less downtime, leaves no pesticide residue, and reaches the deepest voids and seams in furniture.

394 Reviews for
Environmental Pest Management

What people say about Environmental Pest Management
Professional · 113
Friendly · 59
Knowledgeable · 58
Thorough · 41
Prompt · 33
· Show All
4.9 star average rating (394 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Westerville, OH
Service is always prompt and efficient, with knowledgeable technicians. I appreciate not being bombarded with "reminder" emails or texts after an appointment is scheduled.
Columbus, OH
always great.
Newark, OH
Great friendly staff. Fast to get to our homes. They take care of the problem each an every time. I all of our rental homes.
Westerville, OH
Tyler was efficient and very friendly. I was pleased that he was able to respond within hours of my call and he removed a dangerous nest from the tree. Thanks for saving the day!
Lewis Center, OH
Very fast turnaround and solution. Gave us several options for our squirrel problem.
Hilliard, OH
Kris Miller has been a great help in every opportunity to do so. Thanks!
Columbus, OH
Always prompt and friendly. They handle our pest service throughout the year. Also dealt with various holes around the home that mice were using to come and go. Very happy to report we no longer have a lice problem.
Westerville, OH
Good.
New Albany, OH
Very good communication and excellent options explained while on premises . Happy to have this company under yearly contract.
Westerville, OH
The only reason for the drop in rating is that the cost seemed pretty high for what was being done. Other than that everything was fantastic. The customer service, the response time, the service man who came out, all great.
Westerville, OH
I could not ask for a better company to help rid us of our pest problem. We had a horrendous case of pantry moths a few months back and they did not stop until the problem was solved and it was a HUGE problem. They were extremely helpful and honest. I hope to never have to call them again but I know they will be there if I need them.
Westerville, OH
Kyle is great!
Columbus, OH
You guys did a wonderful job and were able to get us scheduled right away.
Marysville, OH
I have always had excellent service from EPM, from the front office with Sarah who is pleasant and knowledgeable to work with to Kevin and Jaime the front line guys who do an awesome job in the field. The Sr Management there are always willing to work with you to make things right and do the right thing overall great company to work with!!! 5 STARS!!!
Sunbury, OH
I called in for an estimate for a possible issue with ants. Kyle arrived on time and called beforehand to let me know his arrival time. He thoroughly inspected my deck area, around the house, on the roof and in the attic to make sure all areas were covered. He was very presentable, polite and easy to work with. He left and actually returned to inform me he did research and shared the facts of the swarm of ants I had just a few days before. That was impressive. Thanks so much for such wonderful service.
Sheryl W.
October 24,2019.
Lancaster, OH
Professional and friendly. Would recommend to anyone!
Sunbury, OH
EPM came the same day I called and got rid of the yellow jackets in my office building in one treatment.
Westerville, OH
Kyle came out and was very professional, thorough, and honest. He took a lot of time to help diagnose my problem with my yellow jackets and told me the best route he thought would be possible and even gave me the option to have another company come out and give a quote. I trusted him and allowed him to do his treatment and since then, our problem has been fixed! Thanks Kyle!
Lewis Center, OH
We are so incredibly pleased with the quick response and efficient service provided by Environmental Pest Management. The tech was thorough in reviewing our home for any potential entry points and made recommendations that were flexible - either that they could provide or we could manage ourselves. While you certainly hope to never need their services, we are grateful at the excellent work they did. Would highly recommend.
New Carlisle, OH
Zack did an excellent job! He was quick but thorough and very courteous to all of the residents that he encountered. Thank you Zack....
Westerville, OH
Outstanding service!
Columbus, OH
Tech was great!
Westerville, OH
I was ok I am glad to se you.
Galena, OH
The company sent a technician out the next day. He called me to let me know when he was on his way and was very professional and thorough. I will definitely call them again if I need similar services.
St Mary's, OH
Great job guys!!
Westerville, OH
Environmental Pest Management is always professional and complete my investigation in a satisfactory manner! I will always recommend the company! I was very pleased!!
Westerville, OH
The person that came out suggested that my husband had saturated the nest, but would be happy to remove it if I wanted, which I did. Upon getting into the space, he said it was a good thing I had him remove it as the nest he saw was old and the new nest was behind it. The bees kept entering the house (where from we don't know), so my husband purchased a camera to use inside the fireplace vent where the original nest was. There was a huge nest behind the "new nest" that was the actual problem. He had to exterminate and remove it himself. I would think part of exterminating a "cavity" (vent hose/fireplace surround on the outside) to make sure the nest was all removed, would be a camera used by the exterminator, particularly where it was located. The space inside of the vent hose (which was decimated by the bees) is a large empty void. He also used a vacuum to suck out all the remains, which should be done by the company when you're dealing with an area like this.
Westerville, OH
Professional, timely, and fairly priced.
New Albany, OH
Kyle is the best ! He always takes his time to service our property and is so thorough! Goes above and beyond!
Westerville, OH
We were very pleased with the service we received. Our yellow jacket issue was resolved by our pest control specialist, Darrin Digger. Darrin called on his way over and was right on time, which we appreciated. He was very polite and efficient, answering all of our questions and eliminating our pest issue. We would certainly use your company again and I would request Darrin again if he were available.

Thank you.
Westerville, OH
Environmental did a good, thorough job and I would recommend them.
Columbus, OH
They were first class in responding to a desperate situation Thank you.
Westerville, OH
Very easy to work with and they are very customer focused.
Columbus, OH
I truly to enjoy working with EPM and the service is exceptional. Always prompt and on time with great follow up. Kind, courteous and professional.
Columbus, OH
The tech who evaluated my situation was very professional and instructional on the behavior of yellow jackets. As I had already used a commercial spray, it appeared that most of the colony had been eliminated. It was suggested that I wait for several days to see if activity resumes, and if so, to call upon your services.
Westerville, OH
I would 100% recommend EPM to anyone. We had an issue in our warehouse with yellow jackets and they were out within 2 hours and got rid of the bees. Thank You Kyle for being so thorough.
Grove City, OH
I am so very pleased with this company !! Sarah has always been a great asset to me and my scheduling of monthly preventatives and other issues!!! I am amazed and thankful for Environmental Pest Management and their service!!!
Columbus, OH
I explained to the tech that came to my house that i have an indoor roach problem. He acknowledged that I did and where the were and what the next steps would be to eliminate them. I signed up and paid an upfront fee and agreed to a monthly amount. When I called about when I was going to get the roach "treatment" I was told it was not part of what I signed up for. I had to pay an additional amount of around $300 for each roach application. Make sure you KNOW what you are signing up for with this company because the reps most get paid a percentage for every person they sign up...in otherwords they lie to get a paycheck.
Powell, OH
Chris was very professional and courteous. He was not at my home for long, bee problem solved! Thank you!
Columbus, OH
Very knowledgeable, friendly and helpful!