Environmental Pest Management

Environmental Pest Management

Environmental Pest Management

Residential, Commercial Property Management

Westerville, OH

5.0 · 269 reviews
5.0 · 269 reviews

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About Environmental Pest Management

Location

Westerville, OH

Services

Residential, Commercial Property Management
Additional Services: Bed Bug Treatments · Carpenter Ant Treatments · Platinum Protection Program · Rodent Control · Spider Eradication · Stinging Insect Elimination · Termite Protection · Wild Animal Removal

Payment Options

Visa, Mastercard, Cash, Check

Years in Business

15

Business Qualifications

2001-2003 Pest Control Association of Columbus- President
2003 Founded Environmental Pest Management
2003-2011 Ohio Pest Management-Board of Directors
2003-2008 Angie's List Super Service Award
2004-current Better Business Bureau A+ rating
2005 AmSpirit Networking of Polaris- President
2006 Founded Work Order Systems (software company handling the Multi-Family Industry)
2007-2010 Official Pest Control Provider for the Columbus Blue Jackets & Nationwide Arena
2008 Columbus Apartment Association-Member
2010-2014 Official Pest Control Provider for the Columbus Crew & Crew Stadium
2011 Environmental Pest Management opens new headquarters in Westerville, Ohio
2011-current Consumer's Choice Award winner in the Pest Control Category
2012 Tech Columbus nominee for Outstanding Product AND Outstanding Service
2012-current Entrepreneur Organization-Member
2012 World President Organization & Entrepreneur Organization Mentorship program
2014 Founded Westerville Bike Race, a non-profit organization benefiting Cystic Fibrosis
2014-current Conway Family Business Center-Member
2015 Relocated to new facility in Westerville

About This Business

Environmental Pest Management has been serving property management, commercial and residential clients with the highest quality and most effective pest control services since 2003. With more than 25 years of industry experience, president and owner, Jason Carpenter, has built a strong reputation for excellence. Today, Environmental Pest Management is at the forefront of technology, developing more effective strategies against bed bugs and evolving the apartment industry to order pest control services online—which is why they have grown to manage more than 42,000 units for property management clients throughout central Ohio.

When it comes to eradicating unwanted pests, Environmental Pest Management goes beyond expectations with the most advanced methods and unparalleled responsive service. Their unique, first-of-its-kind, Online Work Order System allows property management clients to pinpoint levels of infestation using a 3-D image of their structure. Plus, each technician is equipped with iPads and iPhones, enabling them to respond immediately and provide same-day service to solve any pest problem.
The latest innovation from Environmental Pest Management is heat remediation for the removal of bed bugs. High-powered heaters raise the temperature between 120 and 140 degrees, the air is circulated to reach the deepest crevices where bed bugs hide, and within a 4- to 6-hour treatment all bed bugs are eliminated—from eggs to adults. This 100% effective method takes only one visit for less downtime, leaves no pesticide residue, and reaches the deepest voids and seams in furniture.

269 Reviews for
Environmental Pest Management

What people say about Environmental Pest Management
Professional · 82
Friendly · 45
Knowledgeable · 40
Great Service · 26
Prompt · 26
· Show All
5.0 star average rating (269 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Westerville, OH
On time. Very professional. Booties worn in the house. Free estimate exactly that. Would highly recommend. 5-star all the way. Just what we were looking for.
Groveport, OH
Reliable and professional service.
Springfield, OH
Jamie your tech is always very helpful and informative. He does a very good job and works well with my senior tenants. He is a very valuable employee to your company.
Columbus, OH
I have had the same tech now for about a month Matthew Terrell and he has done a great job for us. He is polite always in uniform well groomed and efficient. I would recommend this company to anyone looking for a pest management company.
Westerville, OH
Excellent service. Timely. Tyler was friendly, thorough, and knowledgeable.
Hilliard, OH
Everyone at environmental pest management is fabulous and a pleasure to work with !!
Lewis Center, OH
He was at my house within the scheduled time, very knowledgeable about my bee problem. I was very happy and will use them again.
Westerville, OH
Kyle has always been polite, respectful, thorough and helpful in answering any questions I have had. It is always a pleasure to see him.
New Albany, OH
They arrive on time and explain the treatment they applied.

Thank you for your service!
Canal Winchester, OH
Great service.
Business Owner's Reply · A month ago (Sep 20)
Thank you for the review!
Columbus, OH
:-)
Business Owner's Reply · A month ago (Sep 20)
Thanks for the review!
Hilliard, OH
We are very satisfied with the services we receive here at Nike Meadows.
Business Owner's Reply · A month ago (Sep 18)
Thank you Nike! We love servicing your great community.
Westerville, OH
Kyle was extremely thorough and was able to locate the source of ants. Very impressed with his work!
Business Owner's Reply · A month ago (Sep 18)
Glad we found the source of the ants Rick. Great partnering with you on getting your pests under control. Thank you!
Columbus, OH
Great service--pleasant technicians.
Business Owner's Reply · A month ago (Sep 18)
Thanks Ann!
Powell, OH
Josh was great. Detail oriented made notes to follow up for next service too. Always professional and listens to concerns.
Business Owner's Reply · A month ago (Sep 18)
We love hearing that our techs are doing a great job. Thanks Carrie!
Columbus, OH
Great company to work with! Lets try to keep my community Bug Free!!! :)
Business Owner's Reply · A month ago (Sep 18)
Its a pleasure working with you as well! Making sure pests aren't bugging your community is our goal!
New Albany, OH
Services were Excellent. !
Business Owner's Reply · A month ago (Sep 18)
Thanks Ruth. Glad to hear it!
Grove City, OH
Great service every time! Friendly, knowledgeable staff.
Business Owner's Reply · A month ago (Sep 18)
Thanks Julie! You're awesome!
London, OH
Zach, our technician, does a great job for us each time he comes to our properties. Very friendly and personable with both staff and residents as well.
Business Owner's Reply · A month ago (Sep 18)
We love getting positive feedback on our technicians! Thanks Laurie!
Westerville, OH
Friendly, timely and do a great job.
Business Owner's Reply · A month ago (Sep 18)
Thank you Chris!
Columbus, OH
Great service, friendly techs, always accommodating.
Business Owner's Reply · A month ago (Sep 18)
Glad to hear that Jill. Thank you!
Grove City, OH
Prompt, professional, well dressed and the bugs are gone! Thanks.
Business Owner's Reply · A month ago (Sep 18)
Perfect! Glad those bugs are gone!
Lewis Center, OH
Josh was absolutely great. I have confidence in what he told me about termites and about what he did to exterminate them. He is a very nice young man. He answered all my questions and gave me confidence that I am in good hands with this company.
Business Owner's Reply · A month ago (Sep 18)
We are so glad to hear that Josh provided you with excellent customer service.
Columbus, OH
Eric & Kyle are very informative & professional. Always a pleasant experience.
Business Owner's Reply · A month ago (Sep 18)
Glad it's always been a positive experience! Thanks for the review!
Westerville, OH
I have been using Environmental Pest for 20 plus years. I have always been totally satisfied with their service. The are professional and very knowledgeable. I would highly recommend them.
Business Owner's Reply · A month ago (Sep 18)
The past 20 years have been our pleasure. Thank you for recommending us!
Toledo, OH
Great service, very professional, and great communication. Very happy with services.
Business Owner's Reply · A month ago (Sep 18)
Thanks Amber!
Columbus, OH
I can't have enough great things to say about Environmental Pest Management from the technicians, to management as well as the administrative staff --- high level professionalism and customer service every time!! I've spoken with a lot of our residents who have shared compliments of the courteousness and patience they've shown while inside our homes and that says a lot when far too often all we hear are the complaints from those whom we serve. Special shout out to Sarah Baughman -- her job may seem easy but I can only imagine the pressure it brings. She never misses a beat. Keep being great!!
Business Owner's Reply · A month ago (Sep 18)
Thank you for the kind words! Sarah is certainly an asset to the team!
Columbus, OH
Professional and friendly service. Scheduling is very easy and efficient. I highly recommend EPM for all pest control needs.
Business Owner's Reply · A month ago (Sep 18)
Thank you for your recommendation!
Columbus, OH
Thorough and Professional.
Business Owner's Reply · A month ago (Sep 18)
Glad to hear it. Thanks Danielle!
Westerville, OH
The man came in, did the job, and got out. Good job......Good price.
Business Owner's Reply · A month ago (Sep 18)
Perfect! Thank you Pat.
Columbus, OH
Fast friendly service and the technicians are very knowledgeable.
Business Owner's Reply · A month ago (Sep 18)
Thank you Mia! We work really hard to make sure our technicians are continuously educated on the best way to treat for different pests.
Galena, OH
I am always happy with the results, and Kyle is very polite and helpful with suggestions.
Business Owner's Reply · A month ago (Sep 18)
Glad to hear that Kyle provides you with great customer service. Thanks Matthew & Gwen!
Lewis Center, OH
Since our ants really like us, they did not want to leave, but since they were not on the invite list, I had to have environmental come back out.Kyle came on time and spent almost 2 hrs in our home. He meticulously removed and replaced the insulation and drop ceiling tiles in our basement looking for any signs of nesting. He reinspected outside and did find one large active ant hill which he sprayed. Kyle also looked behind the stove, pulled out a small free standing cabinet,looked in every crack and crevice he could find, the whole time spraying inside of each one of them. He then set out several ant bait traps. Kyle was very professional and respectful. He did a thorough job and he cleaned up after himself. I'm very pleased with the attention Environmental has thus far put into our ant problem. I would highly recommend them.
Business Owner's Reply · A month ago (Sep 18)
We are so glad to hear that Kyle took care of those ants!
Galena, OH
This company has the best customer service. They communicate exactly what they are going to do and follow through. I am very happy with my services and would highly recommend. No more bug issues!
Business Owner's Reply · A month ago (Sep 18)
Thanks for recommending us to others!
Columbus, OH
We have been more than pleased with everyone that we have dealt with at your company.....all have been pleasant to talk to and kind in service. I have told many of my friends over the last few days. Hopefully , they will bring you business.
Business Owner's Reply · A month ago (Sep 18)
Thanks for referring us to your friends! Glad to hear all of the positive feedback.
Johnstown, OH
Prompt, professional, effective. We took their service with us when we moved.
Business Owner's Reply · A month ago (Sep 18)
Thank you very much!
Westerville, OH
My wife called EPM to take care of an issue that we"ve been having with a flux of ants. They reached out immediately to set up an appointment and were at our home the next day. Very professional technician. He reviewed the issues we were having, explained the process and performed the service that day. We have not had any issues of ants, since. Great group! I highly recommend their services. Thx!
Business Owner's Reply · A month ago (Sep 18)
Awesome. Thanks for recommending us!
Columbus, OH
Very professional service team!
Business Owner's Reply · A month ago (Sep 18)
Thank you Cliff!
Columbus, OH
The technician who came to my home to get rid of outdoor bugs was efficient and well trained. He accomplished the work quickly, and so far I have not had any more pest problems.
Business Owner's Reply · A month ago (Sep 18)
Thank you Earl! We take pride in making sure our technicians have the best training.
Galena, OH
Thank you, Environmental Pest Management for the Five Star service we received during our first monthly treatment. From our initial phone call which was informative and efficient to the state certified specialist Josh completing an inspection and being prepared to follow through with a scheduled treatment, we were highly satisfied with the provided service.

Susan B.
Galena, Ohio.
Business Owner's Reply · 6 months ago (Apr 13)
Susan, Thank you for taking the time to share your experience. As we continue protecting your home, please continue to let us know how we are doing! Our goal is provide an exceptional experience...Sounds like we are off to a good start. Happy to have you aboard.