Environmental Pest Management

Environmental Pest Management

Environmental Pest Management

Residential, Commercial Property Management

Westerville, OH

4.9 · 574 reviews
4.9 · 574 reviews

2 Photos

  • Environmental Pest Management - Residential, Commercial Property Management in Westerville, OH - Gallery Photo 1
  • Environmental Pest Management - Residential, Commercial Property Management in Westerville, OH - Gallery Photo 2

About Environmental Pest Management


Westerville, OH


Residential, Commercial Property Management
Additional Services: Bat Removal · Bed Bug Treatments · Carpenter Ant Treatments · Exclusion Work · Platinum Protection Program · Rodent Control · Spider Eradication · Stinging Insect Elimination · Termite Protection · Wild Animal Removal

Payment Options

Visa, Mastercard, Cash, Check

Years in Business


Business Qualifications

2001-2003 Pest Control Association of Columbus- President
2003 Founded Environmental Pest Management
2003-2011 Ohio Pest Management-Board of Directors
2003-2008 Angie's List Super Service Award
2004-current Better Business Bureau A+ rating
2005 AmSpirit Networking of Polaris- President
2006 Founded Work Order Systems (software company handling the Multi-Family Industry)
2007-2010 Official Pest Control Provider for the Columbus Blue Jackets & Nationwide Arena
2008 Columbus Apartment Association-Member
2010-2014 Official Pest Control Provider for the Columbus Crew & Crew Stadium
2011 Environmental Pest Management opens new headquarters in Westerville, Ohio
2011-current Consumer's Choice Award winner in the Pest Control Category
2012 Tech Columbus nominee for Outstanding Product AND Outstanding Service
2012-current Entrepreneur Organization-Member
2012 World President Organization & Entrepreneur Organization Mentorship program
2014 Founded Westerville Bike Race, a non-profit organization benefiting Cystic Fibrosis
2014-current Conway Family Business Center-Member
2015 Relocated to new facility in Westerville
2018- Recipient of Best Places to Work Award presented by Columbus Business First
2018- Milestone Achievement Award presented by Conway Center for Family Business
2019- Columbus Business First Fast Fifty Award
2019- Inc. 5000 Fastest-Growing Environmental Services Companies in America
2019- Recipient of Best Places to Work Award presented by Columbus Business First
2020- Columbus Business First Fast Fifty Award
2020- Inc. 5000 Fastest-Growing Environmental Services Companies in America
2020- Recipient of Best Places to Work Award presented by Columbus Business First

About This Business

Environmental Pest Management has been serving property management, commercial and residential clients with the highest quality and most effective pest control services since 2003. With more than 25 years of industry experience, president and owner, Jason Carpenter, has built a strong reputation for excellence. Today, Environmental Pest Management is at the forefront of technology, developing more effective strategies against bed bugs and evolving the apartment industry to order pest control services online—which is why they have grown to manage more than 250,000 units for property management clients throughout Ohio.

When it comes to eradicating unwanted pests, Environmental Pest Management goes beyond expectations with the most advanced methods and unparalleled responsive service. Their unique, first-of-its-kind, Online Work Order System allows property management clients to pinpoint levels of infestation using a 3-D image of their structure. Plus, each technician is equipped with iPhones, enabling them to respond immediately and provide same-day service to solve any pest problem.
One of the latest innovation from Environmental Pest Management is heat remediation for the removal of bed bugs. High-powered heaters raise the temperature between 120 and 140 degrees, the air is circulated to reach the deepest crevices where bed bugs hide, and within a 4- to 6-hour treatment all bed bugs are eliminated—from eggs to adults. This 100% effective method takes only one visit for less downtime, leaves no pesticide residue, and reaches the deepest voids and seams in furniture.

574 Reviews for
Environmental Pest Management

What people say about Environmental Pest Management
Professional · 146
Friendly · 85
Knowledgeable · 69
Thorough · 64
Prompt · 51
· Show All
4.9 star average rating (574 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Blacklick, OH
EPM has always been very helpful, informative, & quick to schedule whenever we need something at any of our properties.
Westerville, OH
Great job as usual.
Westerville, OH
Friendly service and got needed info for peace of mind!
Marengo, OH
Brandon came out to do my service and he did an excellent job! Thank you so much!
Galena, OH
Courteous, efficient and reasonably priced.
Dublin, OH
Darrin was AWESOME!
Westerville, OH
Professional and insightful. Answered all of my questions about the process and what to expect.
Worthington, OH
Very happy with Chris. Hopefully his efforts will be successful.
London, OH
Thank you for your service.
Westerville, OH
The technician was very professional and explained the rodent situation very clearly. I felt he was honest and upfront about the cost and situation. No hard sell, that is a bonus. Good job.
Lancaster, OH
Tech was pleasant abs informed me of process. Was also kind to our dogs. :)
Only reason not 5 stars was because he arrived about 40 minutes later than planned. I did receive a call stating he got a little bit of a late start and would be after 9. Additionally, the tech called about 9:10 stating he was about 30 minutes out. It wasn’t a big deal as I was able to move my schedule some, however thought I would share the feedback.
Columbus, OH
Environmental Pest has been an exceptional company to business with. Their service technicians are professionals, prompt and through. The property I manage value to service relationship and partnership we have established with them. Highly recommend EPM to everyone!
Westerville, OH
We highly recommend Environmental Pest Management. The technician arrived right on time with the knowledge, experience and equipment necessary to quickly identify and fix the source of our pest problem.  It's such a relief to have this problem fixed, just wish we had called sooner!
Columbus, OH
1. Residents of #207 and #211 stated the specifics of preparation was not properly explained to them during the in person visit.
2. The extermination tech stated, he treated #202 for insects even though there were no signs of any kind of insects anywhere in the apartment. He suggested the resident my not have been mentally able to determine if there where bugs or not in her apartment.
Westerville, OH
Our service was prompt, polite, and professional!
Columbus, OH
EPM was very professional and responsive and friendly to deal with. Their technician was qualified and helpful. I highly recommend their services.
Westerville, OH
Darrin was very helpful and explained in detail what he was going to do.
Columbus, OH
technician was friendly and service was great.
Westerville, OH
Excellent Customer service from Chris. Chris took the time to explain the treatments n time frames on the pest spray. I appreciate it, Frank.
New Concord, OH
Powell, OH
Always a fine job. Thank you.
New Concord, OH
Some of the tenants were not satisfied. They complained about him not spraying or putting bait traps down around the hot waters tanks, under the sinks & around the outside of the patio doors. The other companies we used always did this.
Newark, OH
Justin is our #1 bug guy, he goes out of his way to explain everything to us at the office. He's always on time, n he goes up and beyond to do his job n do it right. He is much appreciated. I would recommend him as 5 star*****.
Barnesville, OH
Justin is always friendly and thorough. Everybody from this company are upbeat and easy to work with. Tiffany is great when we speak, as well.
Columbus, OH
The visit, today, was very satisfactory. Inspected where needed and found need for return, next week to move squirrels out of garage attic. No bats found in top of attic in house, after they were evicted last fall. Explained what was taking place as these examinations took place. Nancy and Don Kelley.
Coshocton, OH
Kyle does a great job, and previously Justin did a great job as well.
Business Owner's Reply · 3 years ago (Sep 18, 2018)
Thanks for the review Valerie!
Westerville, OH
EPM (Environmental Pest Management) is always ready to provide quick and professional service with any of the extermination problems we, as a company, experience. Their record-keeping regarding what they find during an inspection or service has been invaluable to us when challenged by the legal system. Their staff is knowledgeable, well-trained and well-supervised.
Westerville, OH
Fast response and on time as scheduled. They have helped us out a couple times. The employees seem to be great people who have worked there a long time.
Westerville, OH
Very happy with service call. He explained possible causes and remedies. Will definitely use them again.
Galena, OH
Friendly, informative and thorough.
Dublin, OH
Great service!!
Martins Ferry, OH
Yes, we are very happy with your service.
Business Owner's Reply · 3 years ago (Sep 18, 2018)
Thanks Patti!
Columbus, OH
Excellent service!
Columbus, OH
Yes, very pleased with services so far.
Westerville, OH
Shanna is so friendly and helpful.
Westerville, OH
The inspection of my home was thorough and I learned a lot about the ants that have nested inside. I never realized what a serious problem this could be. The process was completely explained and I really appreciated that. All of my questions were answered. Environmental Pest Management will be scheduling my service to get rid of the problem and I can't wait to get this done! Scheduling my initial inspection was fast and easy. I would highly recommend Environmental Pest Management for any pest concerns.
Columbus, OH
Excellent service!
Dublin, OH
Tyler Nelson is an A Player!
New Matamoras, OH
Justin Jacobs is the exterminator for Parkway Townhouses. He always shows up on time and does a very good job. I am very satisfied with his work. Judy Dotson.
Columbus, OH
Fast courteous service.