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Home ParamountResidential & Commercial Pest ControlManassas, VA4.5 · 426 reviews
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4.5 · 426 reviews
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Ryan D.
Fairfax, VA
The service was not as it used to be with the new person who came in. If this is a repeat I will have to discontinue. It previous services were nothing less than fabulous.
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Brenda D.
Centreville, VA
The employees at the Manassas, VA branch are top notch. They are polite, caring and are very hard workers. Recently, Virgil, Jerome and John have been at our house; they always go the extra mile to deliver great service. I believe Darren is still a supervisor or a manager and he provides excellent service also. The ladies who schedule the work or have taken my calls are polite and understanding. Great teamwork. 4/25/2023.
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Theron H.
South Riding, VA
Pleased with service, but hope regular tech comes next time.
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Stephanie M.
Centreville, VA
Benji was extremely pleasant, professional, and efficient.
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Curtis H.
Fairfax, VA
The team did a great job. Thank you for great service.
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Judy & Bob O.
Manassas, VA
Home Paramount service personnel preformed there work to my complete satisfaction.
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Gary K.
Manassas, VA
I am not happy about your service. Your service personnel show up unannounced and perform whatever service they want to do and then leave. This recent service was done without my knowledge or approval.
I request that the service come back and do their service in my presence. Gary Kwitkoski. |
Dana R.
Fairfax, VA
I have all of my pest services through Home Paramount. I did this thinking it would be easiest to have all in one place. Not true. Home Paramount's services all work independently, so the billing and scheduling is all confusing. Some things can be paid automatically, others cannot and their website does nothing to help sort out the confusion. Their services are only as good as the rep providing the service. Sometimes it's good, other times, not so much. If you let them inside your house, they try to sell you on new insulation and a whole host of other products and services. They don't make you feel like they are being helpful, they are kind of pushy and at times shady. The reason I give them a 3 is because I think they are as good as any other service out there and I suspect everyone is the same in terms of trying to upsell and service quality based on the individual providing the service. I've had them for over 10 years and have gradually moved all services to them. For all of the inconvenience, it's still better than going to 5 different websites. It just takes a few phone calls to help sort it all out.
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Rod C.
Manassas, VA
I am very happy with the service. Woowie is AWESOME!!!!!
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Dana L.
Fairfax Station, VA
Great service, thanks.
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Cyril F.
Chantilly, VA
Excellent service.
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Catherine C.
Gainesville, VA
I was initially quite pleased with Home Paramount but over time, I feel like the quality of service has declined. Communication between technicians has been poor and because lately I've had a new technician for every visit, I feel like I have to break them in each time. For example, there have traditionally been approximately 10 sticky traps in my 3 level home but every technician puts them in a different place and each subsequent one never finds all of them. One technician told me he'd document where he'd left them but the next technician had no record of this. And, they don't all put them in standard places - they just make it up as they go along. The result is that I've had yucky sticky traps with dead bugs stuck to them sometimes for a year or so until I finally find them and throw them out.
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James S.
Fairfax, VA
Good work. Thanks.
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Linda P.
Fairfax Station, VA
The tech did a very good job.
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Royce P.
Manassas, VA
The rep was very knowledgeable of the task at hand and provided a thorough explanation as he went along. I was very please with the service.
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Joann S.
Fairfax Station, VA
Professional help along with thorough inspection.
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Dale G.
Gainesville, VA
animal traps left without food/bait. traps were not reopened Monday as stated in contract leaving days of no likelihood of capturing anything yet firm price with limited number of days.
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William L.
Haymarket, VA
We have two accounts, one at 105 Pony Express, Louisburg, NC and one in Virginia. I cancelled my recent service visit in NC, because I wasn't going to be there and someone still came and I got a bill, so I wasn't very pleased with the service. In Virginia, service was supposed to be on the 17th. I was home all day and I never heard the doorbell or a knock, but later found the card on the front door. Very strange. Maybe a phone call should have been a good idea.
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Lucine J.
Centreville, VA
I am satisfied with the service - Thank you.
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Emanuel M.
Haymarket , VA
Excellent service from initial call to final visit. Highly recommended.
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Geraldine H.
Manassas, VA
Paramount took care of areas that he said he was going to do. I have seen bugs but he said that is expected. Overall I am satisfied and Paramount will be back to check everything.
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Mary S.
Fairfax, VA
Jerome is always respectful of our home and very nice to boot.
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Carol R.
Fairfax, VA
We are happy with the quarterly service. The annual termite inspection has been a major problem. They did the outside inspection at the end/beginning of 2021. The inside inspection has been scheduled on 4 different days, all no shows by Home P, the last being yesterday morning. No calls, no follow up--just don't show up. We are considering changing service due to the inconvenience.
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Keith A. D.
Gainesville, VA
I am very satisfied with Home Paramount's services. Efficient, professional and quality customer service.
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Bruce J.
Burke, VA
All staff is very responsive. This includes office personnel, inspectors and technicians. It is comforting to know when you have a rodent or pest problem, they are there for you.
Business Owner's Reply · 6 years ago (Jan 27, 2017)
Thank you for taking the time to speak with me regarding your concerns. It is my pleasure to resolve any concerns you may have. If you need any assistance in the future please do not hesitate to call me.
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Patrick J. N.
Fairfax, VA
Your service and technicians are always friendly and provide excellent work for us.
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Simone S.
Chantilly, VA
Great service!
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Mario D.
Bristow, VA
In the past your technicians have been very helpful. However, this last service was not satisfying, tech did not have all the materials and had to come back the next day to complete the service. The tech said that was too windy to spray the perimeter of the property. Now we have scheduled a second callback to complete the service, which means that I have to be home for the third time when things should have been completed in one visit. If the weather conditions are too windy or raining, then the tech should not come over until the conditions are appropriate. This was the first time in the many years when the weather prevent it the service. Other techs were able to complete the service under similar conditions.
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Robert B.
Midland, VA
Very good servicew.
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Ron F.
Manassas, VA
While the quarterly guy came within the 9-11 AM window the termite treatment tech did not show up or call.
The quarterly guy mentioned there had been a morning meeting and said the termite guy might be late - as I stated never called or showed up. Infuriating. Fleming - service date Thursday, March 24th. Home Paramount had even called the day before and verified the treatments! |
William W.
Fairfax, VA
JEROME IS A PROFESSIONAL!
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Burke, VA
Excellent, thorough work. The team that came to our house went above and beyond.
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Janice N.
Nokesville, VA
I am very happy with my service. Highly recommend.
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George & Kay M.
Fairfax, VA
The tech was professional, knowledgeable and helpful.
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Gary J.
Fairfax, VA
Excellent service. Always explains what to be done and ask if any problems that need addressing.
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J. Michael B.
Clifton, VA
Service technician was great!
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Melvin & Mina H.
Manassas, VA
Nixon, did an outstanding job of treating our home and explaining what he did and answering our questions about the insects we've seen in our home since the last treatment.
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Mr & Mrs D.
Fairfax, VA
Jerome is excellent.
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Hasu P.
Gainesville, VA
Good service good staff.
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Askar F.
Fairfax, VA
Paramount has sent technician for service at my house without my prior approval or a request for service. This can be considered as a scam.
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