Home Paramount

Home Paramount

Home Paramount

Residential & Commercial Pest Control

Manassas, VA

4.5 · 373 reviews
4.5 · 373 reviews


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About Home Paramount

Location

Manassas, VA

Services

Residential & Commercial Pest Control
Additional Services: Bed Bug Control · Bird Control · Moisture Control · Mosquito Control · Termite Control · Wildlife Control

About This Business

For over 80 years, Home Paramount has been a family-owned and operated pest management company dedicated to effective service at an affordable price.

Ranked among the twenty largest pest management firms in the United States, we service Delaware, Florida, Maryland, North Carolina, Pennsylvania, South Carolina, Virginia, Washington DC and West Virginia.

We offer commercial and residential services and our team includes full-time entomologists, state-certified inspectors, knowledgeable technicians and a friendly customer service staff.

Call us today at 888-888-HOME (4663) for a free inspection. This is a service that we provide at no cost. A trained Home Paramount inspector will come to you at a convenient time and conduct a thorough pest evaluation. We will discuss our findings with you and make control recommendations.

Customer Service is Paramount to us!

373 Reviews for
Home Paramount

What people say about Home Paramount
Professional · 49
Friendly · 41
Thorough · 41
Knowledgeable · 30
Excellent · 29
· Show All
4.5 star average rating (373 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Fairfax, VA
Terrible. I would not trust this company to step on a half-dead cockroach. After 39 years as a customer it finally dawned on me what a scam this company perpetrates on its customers. Thirty-nine years of annual pest inspections just to keep up my termite warranty, and what do I get when I really need them? A final shaft. All of a sudden, they’re telling me there are powder post beetle holes in one area of the basement. No activity, just holes, but the rules say I can’t complete the real estate transaction until it is treated. They knew they had me over a barrel. That cost me over $1300 for the inspection and treatment. I’ve kept every one of my annual inspection reports, examined them carefully, and there is only one mention of powder post beetle holes, and I clearly recall the technician telling me that treatment was not needed (Wow, an honest man!) since there was no active infestation. In other words, it was OLD evidence. Furthermore, after a close reading of these 39 inspection reports, I notice the clear pattern of shoddiness in the documentation. Illegible notations, “yes or no” checkboxes left blank (it has to be one or the other), and numerous other evidence of sloppiness and lack of professionalism. I’ve never been impressed with the people this company sends out. I clearly recall on one occasion, we walked into the garage. I lost sight of the inspector, and then he calls me over to show me a dead mouse in the middle of the floor, where moments earlier there was none. Did he think I was born yesterday? Does this company include dead rodents in the equipment they issue to their employees? I’ve seen my share of dead mice, and I can attest to the fact that they almost never drop dead in an open area. They usually just crawl into a dark corner in some rarely visited space (mice don’t like people), curl up and die. You don’t find freshly dead mice. If you ever do find one, it has become mummified to the point where it is hardly recognizable. Finally, there is the so called “warranty. If you read it carefully, it is so full of legal mumbo-jumbo that even the Supreme Court would conclude that there is no way for a customer to recoup any form of damages from these charlatans. At this point you’re probably asking yourselves why we stayed with this outfit for so long. The answer is simple. We did a poor job of managing the whole thing. Home Paramount is not to be trusted. You’ve been warned. Stay away from these people.
Gainesville, VA
Your Service Man (Otto) was right on time, provided an excellent Pest Control treatment, and

left our home as neat as when he arrived. Thank you.
Centreville, VA
The process for getting rid of bed bugs was overwhelming. I chose the heat method and the person doing the work was great and very thoughtful. I was shocked at the expense but hopefully my troubles are over.
Nokesville, VA
HOME PARAMOUNT is a great company to deal with. very pleased with their service.
Burke, VA
Fine.
Fairfax, VA
Timely, respectful and thorough. Thank you for your service!
Gainesville, VA
very HAPPY WITH SERVICE AND RESPONSE TIME FOR PROBLEMS NOT EVIDENT DURING ROUTINE INSPECTIONS/SERVICE.
Catlett, VA
Satisfied with service received.
Manassas, VA
Good service tech very professional and knowledgeable. I would give a 5 star for the tech but as for the treatment effectiveness I would give 3 stars.
Centreville, VA
Very effective. No bugs!
Burke, VA
Longtime customer and have found their technicians to be very good, careful. A great company.
Manassas, VA
I like Home Paramount and the flexible service because I can only be at home on Saturdays.

I especially like the technician I had last Saturday. Friendly, thorough, and efficient. He said his name was Otto, but that's not the name you reference for last Saturday.
Clifton, VA
My Home Paramount guy is great. Knowledgeable and very friendly. Would recommend HP to anyone.
Warrenton, VA
Although the services I needed were expensive, I found solace when the technicians were very knowledgeable, complete and careful in doing the work, polite, friendly, and quick doing their services. They were timely in arriving within the time they scheduled to be at my house.

I especially want to recommend three of them. Nixon, Fred, and Alberto. Fred and Alberto were able to do what I thought was not doable. That is, get to the wall of my house to do “containment “ work under a deck with very little clearance. Others had thought it would require removing deck boards which likely would have damaged some as the boards are nailed, not screwed, into the deck frame. I recommend them for finding a way to get to the wall with no damage to the deck! Nixon was very quick and knowledgeable through in treating using “fogging “ for carpet beetles and carpenter ants.
Fairfax, VA
Oddly good timing! I came home to a kitchen window full of ants and 10 minutes later HP was at my front door for our quarterly service. He was immediately helpful.
Fairfax, VA
Very pleased with billing, pest control and termite service.
Manassas, VA
If I wasn’t happy I would cancel.
Fairfax, VA
We seriously doubt that we have received the amount of service we for which we contracted. Considering the far less than 20 man-hours applied plus the value of materials that I estimate were applied makes $2800 for the latest service nearly a factor of two larger than I can justify in my mind.

This latest charge is especially difficult for me to accept in consideration of the $12,000 applied 10 months or so earlier to remediate the very same rodent intrusion situation.

If we have any future rodent intrusions that are not covered 100% by warranty, we will find other providers.

I am considering leaving avoidance reviews on Yelp, but I thought we'd give you the chance to respond first. Would like to hear from you why I shouldn't do that...
Fairfax Station, VA
Friendly and helpful!
Manassas, VA
Excellent customer service, great attitudes and paid attention to detail. We have been with Home Paramount about 20 years and because of the service we receive....
Fairfax, VA
Good Service.
Bristow, VA
Great for 25 years.
Fairfax, VA
We had anappointment today from 1PMto3PM. No one has showed up yet!!
Manassas, VA
Not so happy with the service,, still see many rouches ,, different sizes, producing eggs ,, when did we sign the agreement ?
Burke, VA
Continue to have problems with ants on rear deck. I have seen other pest services do a job when they treat residential areas. Not impressed with service.
Gainesville, VA
Not happy- I had my quarterly visit with no advance notice?
Burke, VA
Did excellent job as always. Came on time.
Fairfax, VA
Good job, Thanks!!
Fairfax Station, VA
Service has fallen off. When we first signed up for Home Paramount, their service was much better than it is now. Their biggest problem is listening to the customer and making sure the right information gets down to the technician responding to your call. Here's an example. On Home Paramount's advice, we were told not to vacuum up mouse droppings, and if we found them, inform them so that they could respond with a HEPA vacuum. After extensive mouse remediation, we found extensive droppings under a basement sofa. We asked Home Paramount to come out and evaluate the problem, and also asked them to specifically tell the responding technician to bring a HEPA vacuum cleaner. When the technician arrived as scheduled, all he knew was that there was a mouse problem and all he was prepared to do was set a few sticky traps. He had loaned his vacuum to another technician because no one had informed him of the full requirement. After he left, I called Home Paramount to give them another chance to get it right. The customer service person assured me that someone would call me by noon the next day. I gave them the right number to call me directly. Noon came and went with no call. It turns out that the assigned supervisor called the number on the account and not me, so we never got the call. When I called, I got a supervisor who was most apologetic, and we arranged to have someone come out in another day between 10 and 12. Again, I waited and no one came. My wife got a call, again the wrong number, telling us that a technician would be arrive at 5 PM. At least when the technician arrived he was prepared and gave us the service we had requested days prior. It should not have taken three calls, and we should have only had to wait around for one response window and not two. I've been with Home Paramount a long time, however, if we were not moving from the area in a few months, I'd terminate my service and go with someone who listens to the customer. As it is, I'll stay with Home Paramount until we leave. If listening to the customer is a basic part of business, then Home Paramount has a big lesson to re-learn.
Manassas, VA
Great service. Hassle free. Always willing to return to complete the job if needed. Thank you! - Nick P.
Manassas, VA
We are pleased with the pest control service we have through Home
Paramount. The service providers have been consistently courteous, friendly and professional. Thank you.
Fairfax Station, VA
Tech was very nice and took care to make sure everything was taken care of.
Nokesville, VA
I am happy with my service but need to have the next visit in my home ..can I please get as much notice as possible before the next service time.
Fairfax Station, VA
I liked the attention given to the whole house bait check. The results were clearly explaoned. I appreciated The timely service given to details of the inspection.
Burke, VA
I have not had to have any call backs since starting with Home Paramount.

As long you keep the mice away and the ants at bay I will continue to pay.

Thanks for asking.
Fairfax, VA
Home Paramount worker arrived professionally and took all the time needed to inquire about any problems, spray around any baseboard, apply tick repellent to our yard (we have deer that come through routinely), and treat sensitive areas like the furnace room. I was completely satisfied.
Fairfax, VA
Arrived on time. Happy with sdrvice.
Chantilly, VA
Very nice technician Jose. Very knowledgeable.
Fairfax, VA
I have used Home Paramount's services for more than 10 years. The employees who have inspected my home have always performed in a courteous, professional and helpful manner. My requests, questions and concerns were responded to promptly. Pauline in Fairfax.
Manassas, VA
John is the best! Always fell confident in your services when he comes to the house. An outstanding technician. Knows his business and is very professional. Thank you, John.