Home Paramount

Hello:

I am Linda Dillon. I received service in order to eradicate the influx of sugar ants, which were appearing in moderate quantity, primarily in my kitchen parimeter. The representative who arrived listening intently to the specifics of the onoing issue and allowed me to walk around our home and pinpoint the areas where the colony of ants were prevalent. He explained a great deal about the habits of these specific types of ants and walked me through the process that he would utilize in order to address ants, spiders, and bees. He provided me with the option of spraying inside the home as well as outside of the home. I was concerned about using toxic chemical formularies inside of the kitchen area and he was reassuring that it would be safe and optimally effective to spray inside of the home on the floor areas, avoiding food preparation areas and countertops. This representative was communicative, competent, and educated. He was very kind, understanding, and patient as well. Thank you very kindly for selecting this gentleman as your company representative. With Best Regards, Linda J Dillon P.S. I do currently see a small of volume of the sugar ants within the kitchen area. I attribute this to the fact that we received rainfall the day following the application.

Mark did another exemplary job in our home! I always appreciate the way he conducts the pest control services inside and outside of my home and I am extremely happy that he has been selected as service manager… I believe Home Paramount will greatly benefit by his being the service manager. To be 100% upfront, had it not been for Mark’s Integrity and Professionalism, I believe I would have left Home Paramount for another pest control company.
Colonel A. Widger.

Great service. Technician was prompt, very professional and engaging.

I did not know that he was even here.

Technician was thorough and professional.

good. but you need to call me on my cell when you schedule.

Wayne, the manager, and Omar came back out to our facility to complete the job that was not performed by the technician yesterday. Wayne and Omar were great! Since they came back to our facility and performed the work that wasn't done yesterday, we won't be looking for another Pest control company. The service was done correctly, and I am very satisfied with their work. I would definitely refer other people to Home Paramount. They have great customer service!

The service technician did an excellent job. We really appreciate it.

The technician was on time and friendly.

👍.

Professional and understanding staff. Fast response to any issue.

No calls to confirm and show up unconfirmed and only do half the exterior but charge full price with no call back to schedule the remaining service.

Service was good, the agent was excellent.very proficient.

I been a customer since 1996 and I have to say I am extremely unhappy with the service this past week . I was told they would be using copper wire mesh and some patching compound to do exclusion work and what I got was some structure foam squirted around with a caulk gun and even that was very poorly done and the exposed areas were not completely filled .It certainly was not $795. Worth of work done .I selected 0ne star because F wasn’t an option .

Polite and professional!

I’m good.

Service has been good I have no complaints.

I am supposed to have a 24 hour notice as this is a rental and they dont send anything. The manger Carlos is a not a good manager all he wants you to do is buy more stuff and tell you that the house is old and needs some fixing up.

Tech was very nice and professional.

Great service, professional and knowledgeable technician.

Did a great job.

We were not notified of the most recent visit. Usually they call or email me.
I need them to come back and put out the black bait boxes. We had a flood in the basement and all need to be replaced and filled. I have had mice in the kitchen, I put out a trap and caught it.
Please reschedule tomorrow 4/26 or for the week of May 6th. Please ensure you have my phone number 6105069806.

I am very happy with Wayne as I was with the gentleman who retired before him. I like having consistency when they come to my home as I live alone.

service people are always super polite, friendly and I've almost never had to call for a repeat service, aside from once or twice due to seasonal tiny black ants. When I did, they came out right away and took care of it, free of charge. Great service I can depend on!

Wonderful customer service, they actually listen to their customers!! Thank you.

I am definetly NOT happy with the last visit to our farm. My sister observed that the technician did NOT check all the traps located around the barns & house. We have used your service for several yrs & never had a complaint. However, the technician did not even check the traps around the house & did not check all the traps around the farm buildings. I live in NM , but pay the bills for the service. I will NOT pay the current bill until you send a technician who knows what he is doing. Sorry I don't have a date but the visit was during the last week. A Hickman.

Went to fast and sprayed a little bit outside.

yes 3 star.

Didn’t think the visit was thorough.

Didn't even know he was here. Good job.

Employees are very friendly and answer all our questions.

I was home all day 12/18. No one came to my home. I Was billed. I called and have a new date for service, 12/27. I am now every apprehensive regarding service. I really miss my old guy, Rishard, who I totally trusted.

Yes.

Very Happy with serving we received and look forward to more of this type service in the coming years.

Very displeased.

After using your services for years, for this last visit, I got zero phone call ahead of time and didn't know a tech was coming. Then you charge me for quarterly treatment which always includes the inside of the house. Once the inside is treated as per our agreement/ contract, I'll send payment.

The response time and overall professional presentation is very impressive. Keep up the good work.

The new guy seemed to do a good job.

I have been given good information, had all my questions answered and timely service.

Antoine is awesome!!!