Home Paramount

Where do I start! This is one of the worst customer service I’ve ever EXPERIENCE! I won’t recommend this company to NOBODY after this treatment! My wife called this company about this birds in the wall of the house and I started dealing with the company. The guy came out to see where the birds would enter from the outside and he was great but I don’t remember his name but he took a picture of the outside of my house and he made a diagram of my outside to let the tech know how high the latter needed for the job and he took a picture from the ground up! The advisor for your company and I made a joke about the technician showing up with a short latter! The advisor told me the tech that going to show up is about 6’9 in height and he’ll have the right latter and he’s tall. So he told me the time and date. On the day of two tech arrived in separate trucks and one had a latter on top of his truck and I knew that this latter not long enough and I knew neither tech was 6’9 in height! Now I didn’t know the One of the tech was a supervisor and he told me that another tech will come back at 4 that same day! No one came back that day so I’ll call that a NO Call, NO SHOW!!! So I called to see when somebody can come out! I talk to some lady about what happen and I believe she had a Manager contact me and I believe he offer me $50.00 off my $375.00 bill! Really! Hold up there’s more!!!! Customer Service is just Communication and I have more to say but I’m going to write the President of this company to really let them know how terrible this company handle my whole situation and I was ONLY given $50.00 dollars off my bill and Paramount dropped the ball so many times and I haven’t had a follow up call from a Manager or Supervisors and I was told to a Dist. Mgr would stop by my house. No SHOW , No Call! Now that terrible! And the $50.00 off my bill is too! Then to get a bill showing that I owe paramount $50 dollars! Again terrible customer services!! I’m tired of typing but I have more!

I highly recommend Bradford for you pest services. He's on time, polite and professional. Always answers questions I have and asks how my family is doing. Any treatments he puts around the house is with my kids safety in mind. Been using Bradford at current residence and past residence.

This is the best company I have ever had! I have their pest control and mosquito service, I have not seen one bug since I started services! On top of that their customer service is amazing!! I couldn't have asked for a better pest control company!!

Great service ! Will highly recommend. I had an issue with ants and they were able to come out quickly I have not seen any ants thus far.

Excellent.

very pleased with the service to date.

The man who comes is very nice and very professional. I get to ask my questions and he answers them. I like that.

Well pleased with service given.

Service was great. Technician was very nice and knowledgeable.

Excellent service and Brad did a great job every visit to our house.

Yes very satisfied at this early stage of service.

Waste of money.

Allways Pleasant very dependable and I have a nice relationship with Brad he explains everything perfectly and the reasonably priced.

Very pleased indeed. Inspector and technicians top notch snd thorough.

Service is good so far.

Good service, arrived on time, took precautions to protect interior of my home and wore a mask.

I have used Paramount Pest Control for a year & have been very happy with their service ! Their technicians are very professional & their emergency services very dependable. I highly recommend this company .

Service is excellent.

I feel like like i am paying for a service that up until now has shown me no real benefits and am contemplating whether or not to continue.

always excellent service. Thanks.

No issues. Brad is always friendly and thorough in his service.

Home Paramount was the only company that would schedule a visit here on a rainy Saturday morning to see what was rumbling around in my Christmas Tree box in the basement...I was not a "current" customer at the others--how do you become a "current" customer without a first appointment? Robert was here on time and humanely took care of the bunny, who once outside just hopped away. Home Paramount was honest, reliable and supportive and I am very appreciative--and need to know how Peter Rabbit got in here in the first place. For that visit, I will be a grateful "current" customer of Home Paramount!

Mom and I both like Winston as our primary POC and treatment expert. He's professional, courteous and thorough. Please send only him to do our service.

We have used this company for over 30 years and would never switch. Our tech always goes above and beyond. We are 100% satisfied.

Very happy with the technician who came out, Very professional and courteous. Would recommend him and your company to anyone.

Very very happy I would recommend.

We were waiting to meet Winston but met with another technician who seems to be quite o.k.
Thanks
Aaron Dasgupta.

I have been very pleased with your service; but,I will no longer require it. I think my service yesterday is the last in my contract.

Winston is excellent. Prompt professional and courteous.

I've had home paramount for 3 years. They do my basic pest control every summer. Always professional and respond quickly. No issues after they leave!!!

Winston did a great job of extermination & educating us on pest control. I would recommend him & your company.

Sent an email and did your survey. AWESOME JOB FROM BEGINNING TO END!! HIGHLY RECOMMEND!!!

I am not fully satisfied,we still have plenty of Ant problem.

You made this almost painless! Your technician Rasheed was great. He identified where our problems were and quickly moved to fix it. We have been mouse and ant free for over a week! We are still working on the squirrel problem. But you guys have been wonderful enough to coordinate with Paddy's Roofing so when you have the squirrel problem completed, Paddy's can repair where they had been nesting. As far as I am concerned a win-win situation. Thank you again for your services.

Exceeded all my expectations.......

Very knowledgeable, pleasant and helpful in getting rid of problem.....

Was was punctual with appointment and follow up...felt relieved and confident when they left.

Service was provided on time. Service provider was very pleasant . I would recommend this service to anyone that would like pest control service.

Good job.
Prompt. Efficient and courteous service.

I would like the rest of the service, the inside service, when it is safe to do so.

Winston is very caring and professional.

I am extremely pleased with your service and follow up. Brad, your technician, is polite, respectable, knowledgeable, and friendly. He arrives on time and with a smile on his face. He answers all questions relating to any concerns I have regarding pest control. Home Paramount, thank your for your service.