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McCloud Pest Management SolutionsCommercial & Residential Pest ControlIowa4.7 · 45 reviews
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4.7 · 45 reviews
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Z. Dunne
Galena, IL
Tech didn't do a complete job and customer service doesn't care. Tech also didn't come into office and stated no one was available.
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T. Darrow
Monticello, IA
Polite and Professional Service.
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D. Perdomo
Muscatine, IA
Damian is very helpful and gets the job done!
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M. Regan
Dubuque, IA
prompt and courteous service.
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D. Baker
Cedar Rapids, IA
Great job and the tech Matt is very proactive!
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G. Beebe
Fort Madison, IA
Scot Enger has been servicing our plant and has done a very good job. He is professional and serious about the importance of his job. He checks in each visit and we discuss his findings prior to him leaving the facility. We have not been through any major audits at this time but will be involved with a Nestle Purina Pet Care audit in August. We chose to continue with McCloud for at least another year due to the lack of problems and the quick reactions to issues we may have. I would like to continue working a partners as we go through this years audits and see how things go, possibly raising the star rating as the year passes by.
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W. Kappes
Stockton, IL
No issues.
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R. Glantz
Clinton, IA
Always good communication with PCO on keeping documentation current.
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R. Fuerste
Dubuque, IA
Appreciated the quick response time from call to service by Warren.
So far so good. |
P. Johnson
Keokuk, IA
I like the website and the ability to pull things that I need off the website.
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R. Lindsay
Durant, IA
CUSTOMER SERVICE IS EXCELLENT. LOVE THE GUY THAT TAKES CARE OF MY PROPERTY.
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J. Harms
Ankeny, IA
Great Service and pleasant professional Techs who do a good job identifying areas of vulnerability.
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M. Miller
Davenport, IA
Started with mccloud numerous years ago
I tried another company once but went back to mccloud They got rid of the bugs. |
D. Griffin
Rock Island, IL
Most issues are usually handled within a 24 hour window...thank you.
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M. Young
Cedar Rapids, IA
Very happy with service.
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C. Deleo
Galena, IL
Service has always been very good.
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B. Hardiek
Milan, IL
Very good Service Technician, Kevin.
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D. Anderson
Dewitt, IA
The service is always on time and at a good price.
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M. Johnson
Keokuk, IA
Scot and the crew react quickly when we have pest control issues above more than our normal issues.
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E. Zanotti
Galena, IL
Good job.
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R. Or Joyce
Davenport, IA
We have had McCloud since 2002 and the best part of their service is, if we have a problem they are always there to help us out. No ones perfect, so I can only give 4.75 stars.
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M. D'Angelo
Galena, IL
Service is very good.
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D. Kress
Davenport, IA
I am very happy with our McCloud technician Damien Hardy. He is on top of anything that comes up and also goes above and beyond. Never worry when it's him coming to our buildings.
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R. Pegorick
Davenport, IA
Courteous, professional, efficient!
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D. Kress
Davenport, IA
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P. Doris
Galena, IL
For years, I have rated your service 5 stars plus. For whatever reason,. our first and second applications were delayed this year so for the first time in over 15 years, the cluster flies and ladybugs found their way into our house. I am not sure the second application would have happened when it did had I not called the technician directly. We'll probably give McCloud a second chance if we receive the reassurance of more timely service next year. Perhaps the problem is your further centralization of remote communication which changed again this year? While cost-effective, the internet sometimes doesn't work so well!
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B. Pelelo
Elizabeth, IL
Warren does a great job! Just had the exterior treatment done so can't speak to the effectiveness yet. But has worked well in the past.
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R. Brennan
Apple River, IL
I'm very happy with McCloud's services.
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M. Turczynski
Elizabeth, IL
Living out in the country can bring out all kinds of pests, especially this time of year. Warren stays on top of it all in a timely manner. Contract prices have risen significantly over the years since we first started with McCloud. I wish you would offer a price break (other than the 3% off prepay) for those of us who have been loyal customers over the years!
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J. O'Callaghan
Galena, IL
Good, reliable service with a technician who cares about doing a good job.
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D. Leabhart
Ankeny, IA
Timely response to issues communicated.
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R. Osmus
Galena, IL
Thanks Warren for the great job you did to get rid of the mice!
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C. Peterson
Apple River, IL
We are very happy with Warren. He does a great job. He is always on top of things and is very responsive if something comes up.
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D. Dimick
Galena, IL
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D. Emmert
Coralville, IA
The maintenance man is excellent! He explains things clearly, suggests what we need to watch for and best of all, we never feel he is selling us something...just to increase his service billings.We would hope to keep Matt for as long as he works for your company.
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K. Voigt
Galena, IL
Over the years, Warren has done a great job helping us rid ourselves of pests. He is friendly and obviously knows his job well. Finally, I consider Warren a friend.
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M. Krasula
Apple River, IL
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S. Primrose
Cedar Rapids, IA
professional and easy to work with.
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A. Mancuso
Indianola, IA
We have been using McCloud for the last six or seven years. We get weekly visits from our reps, who are always great at communicating areas that need our attention and helping take care of any invaders/pests we may have. Specifically Grant and Scot have done an outstanding job at coming out to our facility whenever we have a problem or need that is outside of our normal weekly visit. Our service is always top notch and our reps are what keeps us more than satisfied with McCloud's service. We have had other pest control companies try and get their foot in the door, but as long as we keep the same level of service with McCloud that we have been getting, they won't have a chance.
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P. Miccolis
Stockton, IL
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