Modern Pest Services

Modern Pest Services

Modern Pest Services

Pest Control

Augusta, ME

4.8 · 879 reviews
4.8 · 879 reviews


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About Modern Pest Services

Location

Augusta, ME

Services

Pest Control
Additional Services: Ant Control · Attic Cleaning & Restoration · Bed Bug Control · Bird Control · Carpenter Ant Control · Commercial Pest Control · Ice Dam Removal · Mosquito Control · Rodent Control · Tap Insulation · Termite Control · Tick Control · Wildlife Control

Products

Sentricon
TAP Insulation

Business Hours

Contact Center Hours: Mon-Fri: 7am- 7pm; Sat. 9am - 2pm; Sun: Closed

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

72

Business Qualifications

QualityPro with National Pest Management Association
Entomological Society of America
National Environmental Health Association
National Pest Management Association
New England Pest Management Association
The Professional Pest Management Alliance

About This Business

Modern Pest Services is a third generation, family-owned and operated pest control company. Established in 1945, it has been a leader in the industry from its beginning.

Modern employs integrated pest management (IPM) practices in all operating activities and offers commercial and residential pest control services, This includes traditional and thermal bed bug treatments, various wildlife services and year-round protection for your home and business from as many as 60 pests.

879 Reviews for
Modern Pest Services

What people say about Modern Pest Services
Professional · 193
Knowledgeable · 104
Thorough · 101
Friendly · 85
Excellent · 74
· Show All
4.8 star average rating (879 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Winslow, ME
It was awesome!!.Everyone I dealt with was awesome! I went into the office on Thursday, the person at the counter was very helpful in guiding us on how to deal with the bees. Axel the tech that came to the house was great in explaining what he was doing. We would use Modern again in a heartbeat. Thank you so much!!
Troy, ME
The technicians Axel and Bradley arrived at the site on time. We talked about the problem with insects inside the house. They looked things over and found many cluster flies inside and outside the house. They did the treatment program both in and outside the house. Very knowledgeable and professional.
Round Pond, ME
josh was through in his inspection and servicing as he usually is.Great Technican.
Belgrade, ME
Raymond arrived,performed his assessment and made a date to remove the bats. He was personable , professional, with a pleasant demeanor.
Rockland, ME
Mark is the best technician we have had the pleasure of working with in our home.
Dresden, ME
Excellent customer service! Technician arrived within time given, easily explained all procedures, and then quickly checked all areas around perimeter of home.
Boothbay, ME
Seth has always been thorough and taken care to see that our home was well-protected from pests. His explanations are always clear and informative. I'm totally satisfied with his service and would recommend Modern Pest Services to anyone who asked.
Brunswick, ME
Quick efficient inspection--remedial action clearly explained.
Harpswell, ME
Conscientious, thorough and courteous. Reliable and efficient.
Topsham, ME
Courteous, careful, & efficient in every way, doing the job like the professional they are.
Harpswell, ME
Great phone service, prompt responses, nice technician.
Lisbon, ME
Very good!
Professional and knowledgeable.
Took time to listen to my concerns and walk though the areas I was concerned about.
Monmouth, ME
Heather is just GREAT! She is familiar with my home and she answered all my questions. I love it when she is able to come out and I'm home.
Thanks.
Camden, ME
Mark is very thorough and takes his job very seriously. We appreciate that!
Oakland, ME
Always friendly service. Prompt and helpful technician. Never any concerns.
Southport, ME
Professional, thorough and knowledgeable describe the consistency of your approach.
Jefferson, ME
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Wiscasset, ME
Very professional and knowledgeable. Made us feel like we were in good hands. Answered all our questions. Polite and respectful.
New Harbor, ME
As usual Joshua was great and very helpful with suggestions on how to make my home safe from pests.
Liberty, ME
Exceptional service by our technician Mark. We would never break from Modern Pest because of him.
Rockport, ME
On time. Friendly and explained all. Listened to my concerns.
Jay, ME
After a full year of treatment with fewer and fewer instances of bed bug activity I was shocked to see a rapid return of them. This last service seemed to help and I am hopeful we can finally eradicate them this year.
Carrabassett Valley, ME
Juan was prompt, very pleasant, explained all he was doing, and was very efficient. We'd love to have him as our service provider always. Thanks, Juan! Sue and Bob.
Damariscotta, ME
Very speedy response, and satisfactorily dealt with.
Owls Head, ME
As always in dealing with Mark he was polite, courteous and totally professional. He addressed all my concerns and left me feeling protected from mice and other vermin. Well done, Mark and Modern Pest Services!
Winslow, ME
Excellent service, knowledgeable, and helpful. Able to answer questions and give advice.
Rockland, ME
wonderful customer service would recommend to anyone.
Searsmont, ME
Was late coming home from a dental appointment so arrived as technician was making out paperwork.
Winthrop, ME
Adam was wonderful and listened to my concern about the wasps.
Bath, ME
NIck is polite, thorough and a pleasure to work with.
Rumford, ME
Nathan is always thorough. He is also very polite and pleasant.
Brunswick, ME
Very professional, knowledgeable, explained reasons for things and answered all questions.
New Harbor, ME
Scott was on time and did a fantastic job explaining the process.
West Paris, ME
Heather is very professional and does an outstanding job.
Spruce Head, ME
Modern Pest Services comes regularly and there are no bugs in the house.
Bailey Island, ME
Roger was prompt, courteous, efficient, professional, reassuring, and took care of the problem.
Palermo, ME
Energetic, eager, curious, friendly to say the least. He was very interested in learning what my situation was in order to perform a comprehensive treatment.
Topsham, ME
The person I spoke with on the phone was very helpful. I needed to have my home treated ASAP as I recently discovered carpenter ants. They were able to get me an appt. the following morning between 10am and noon. I was told that I would need to be present so I requested a phone call before they arrived at my house so I could be there. I said that I only work about 5 minutes away. The woman said that she would have someone call me.
The next day around 11:30am I had no yet heard from Modern Pest so I called. I was told that the gentleman had already been to my house and talked to my contractor.
This is and was not acceptable as I specifically requested a call and was told that would happen.
The woman I spoke with called Sean, the technician, and he came back to my house. The price that I was quoted also included treatment on the inside of my house. Sean said he could not do the inside of my house because I was not there. That is unacceptable, one because I paid for that service and two because I asked for a phone call. Sean did treat the inside of my house once I showed up. If I had not called inquiring about this, I would have not received the service that I paid for.
I am supposed to be receiving maintenance every three months for the next year. I am quite sure that I will have to inquire about those appointments and will have to follow up to make sure I am home when the technician comes to my house for those maintenance calls.

Amy Groh.
Business Owner's Reply · 21 days ago (Sep 26)
Hello, Amy. Thank you so much for taking the time to leave this feedback and review. We are very sorry for the misunderstanding here on our part. We completely understand how concerning and frustrating that is for you. We hope that our subsequent conversations with you left you feeling much more confident in our communications with you going forward. Thank you!
Wiscasset, ME
I was not home when the service was performed, but the mice seem to respect it, so all is good.
South Bristol, ME
Our technician was very competent, knowledgeable and helpful explaining about rodents and answering my many questions!