Modern Pest Services

Modern Pest Services

Modern Pest Services

Pest Control

Augusta, ME

4.8 · 986 reviews
4.8 · 986 reviews


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About Modern Pest Services

Location

Augusta, ME

Services

Pest Control
Additional Services: Ant Control · Attic Cleaning & Restoration · Bed Bug Control · Bird Control · Carpenter Ant Control · Commercial Pest Control · Ice Dam Removal · Mosquito Control · Rodent Control · Tap Insulation · Termite Control · Tick Control · Wildlife Control

Products

Sentricon
TAP Insulation

Business Hours

Contact Center Hours: Mon-Fri: 7am- 7pm; Sat. 9am - 2pm; Sun: Closed

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

72

Business Qualifications

QualityPro with National Pest Management Association
Entomological Society of America
National Environmental Health Association
National Pest Management Association
New England Pest Management Association
The Professional Pest Management Alliance

About This Business

Modern Pest Services is a third generation, family-owned and operated pest control company. Established in 1945, it has been a leader in the industry from its beginning.

Modern employs integrated pest management (IPM) practices in all operating activities and offers commercial and residential pest control services, This includes traditional and thermal bed bug treatments, various wildlife services and year-round protection for your home and business from as many as 60 pests.

986 Reviews for
Modern Pest Services

What people say about Modern Pest Services
Professional · 226
Knowledgeable · 126
Thorough · 124
Friendly · 99
Excellent · 83
· Show All
4.8 star average rating (986 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Harpswell, ME
Excellent service. Went well above and beyond the call with patience and concern.
Business Owner's Reply · 1 hour ago
Hello Bonnie & Roger, Thanks for the feedback and excellent review. I will make sure to share with our service team. Have a great day and enjoy the snow!
Chamberlain, ME
Raymond arrived within the scheduled time window and was very pleasant and professional. He explained the process and answered the questions we had at the time. He also explained the difference between the droppings of flying squirrels and bats. We are looking forward to a safe and swift solution to our problem. Thank you.
Business Owner's Reply · 1 hour ago
Hello Eric, Thanks for the wonderful review. I'm glad our team was able to educate and provide a level of service that was to your expectations. I will share your review with our special operations team. Have a great day!
Gardiner, ME
Thorough and successfully protects home from mice and pests.
Business Owner's Reply · A day ago
Hi Robert, We are proud of the service we provide and the ability to keep your home free of pests and rodents. Thanks for the excellent comments! Have a great day :)
Rumford, ME
Simple and affective, everyone seemed to be very professional and my family is very happy with the outcome! So thank you guys very much!
Business Owner's Reply · A day ago
Eric,

We are proud to ensure that your family is free of pest and rodents. Thanks for the warm comments. Have a great day!
Freedom, ME
Modern Pest was not here recently. No one from
the office has called to make an appointment.
Business Owner's Reply · A day ago
Hi Bonnie, Sorry for the confusion related to your recent service. I see in the notes our communication center has reached to to set up an interior service. We apologize for the inconvenience. Please don't hesitate to call us directly at 1-888-997-3312 if you have additional questions.
Auburn, ME
Excellent....love having Heather do service here.....she is the BEST one of your techs I have met.
Business Owner's Reply · A day ago
Hi Malca, Thanks for the wonderful comments regarding Heather. I will proudly share your comments with her and our service team. Have a great day!
Bath, ME
Was courteous and explained how to keep an eye on my particular issue with a mouse entry in my attached garage.
Business Owner's Reply · A day ago
Hi Janet, We are always on the hunt to make sure we keep your home pest free! Have a great day!
Belfast, ME
Sean was a great representative of your company. I have received great results. I would highly praise him.
Business Owner's Reply · A day ago
Hi Sally,

Thank for the wonderful comments regarding Sean! I will surely share with him and out management team. Have a great day!
Boothbay, ME
Great service and knowledgeable and personable technician who actually brought up an issue based on his thoroughness. Prompt also.
Business Owner's Reply · A day ago
Peggy,

Thanks for the excellent review! Have a great day :)
Jay, ME
Ryan was great friendly we chatted and then he did his inspection. Very thorough, he didn't find anything new, which I was happy about. All in all great service!
Business Owner's Reply · A day ago
Hi Susan,

Thanks for the wonderful feedback regarding our service team. We are proud of our service professionals and I surely will share with the entire team. Have a great day!
Rockland, ME
Always on time, always professional and always up to date with our needs.
Business Owner's Reply · A day ago
Hello, Thanks for the feedback. We are proud to be able to support your business with our pest control services. Have a great day!
Hartford, ME
On my latest visit on Monday.. the technician walked through my house in his boots. He went upstairs without asking me and when I questioned him to tell him that I didn't want him to spray my bedrooms, he said he did not. I was not impressed with his communication skills. I didn't want him to go upstairs. I'm not sure the money is really worth the service I receive.
Business Owner's Reply · 4 days ago (Dec 8)
Hi Karen, I see in our system notes that we have reached out to our service professional to find out why shoe covers were not worn. Please feel free to reach out to our communications center with any additional information.
Gardiner, ME
Adam was fantastic--he really went above and beyond to attack the problems, and rectify what should have been done previously.
Business Owner's Reply · 6 days ago (Dec 6)
Hi Annalisa, Thanks for the wonderful review. I will make sure we share with Adam. Have a great day!
Monmouth, ME
Adam, is always very polite and easy to speak with. He was very efficient and we are very pleased with his work ethic.
Business Owner's Reply · 6 days ago (Dec 6)
Hi Brandy, We are proud of our dedicated service professionals! We are so thrilled about your comments and I will make sure we share with Adam as well. Have a great day!
Manchester, ME
Knowledgeable, friendly, timely service !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Business Owner's Reply · 6 days ago (Dec 6)
Hi Ronald, Thanks so much for the great review. We love great feedback from our customers. Have a great day!
Harpswell, ME
We had a new gentleman come out to our property from Modern Pest, he was much better than our last guy, he seems more knowledgeable and polite and he really took the time to find the source of the problem and work to fix it.
Business Owner's Reply · 8 days ago (Dec 4)
Hi Kassandra, Thanks for letting us know about this experience. I will make sure to pass along to the location team. Have a great day!
Brunswick, ME
Tom is always on time and thorough in his inspection.
Business Owner's Reply · 8 days ago (Dec 4)
Hi Kris, Thanks for the review. I will pass along your comments to Tom. Have a great day!
Brunswick, ME
Juan was thorough. Answered questions thoughtfully. Good experience.
Business Owner's Reply · 8 days ago (Dec 4)
Hello, We certainly will share your comments with Juan. Thanks for the wonderful review!
Kingfield, ME
Our remote camp has been a constant magnet for mice until MPS was called in. They have been 100% successful!
Business Owner's Reply · 8 days ago (Dec 4)
Hi Charles, We love when we score "100%" with our customers. We always will take an A+ ! Have a great day :)
Waterville, ME
Fast, efficient service. Rob is always great and very friendly.
Business Owner's Reply · 8 days ago (Dec 4)
Hi Kristina. Thanks for the great review. I will certainly make sure to let Rob know as well! Enjoy :)
Readfield, ME
Technician was very knowledgeable and thorough. Really appreciated his attention to all aspects of the pest issues.
Business Owner's Reply · 11 days ago (Dec 1)
Hi Susan, Our attention to detail is something we are proud of at every service. Thanks so much for the wonderful comments to our team. Have a great day!
Nobleboro, ME
i thought he was pretty knowledgeable, and he was very professional. He showed up on time, and helped me fix the door knob on my front door (it took 1 minute). Thanks!
Business Owner's Reply · 11 days ago (Dec 1)
Hi Honora, Thanks so much for the wonderful review. We love hearing when our service team goes a little "above and beyond" to make sure our service is best in class! Have a great day.
Augusta, ME
Primary and secondary visits; techs exhibited lackluster effort. Had to point out areas missed and procedures not followed.
Several visits; technicians arrived unannounced and walked perimeter of house.
Charged for full services.
Now looking for contract payout in full for "their" inconveniences.
Should have read the fine print in contract.
Extremely dissatisfied.
Business Owner's Reply · 11 days ago (Dec 1)
Hi Mark, We are sorry to hear of your negative experience. We have forwarded your reviews to our customer experience team and a member of the team will be reviewing your request and will follow up with your directly.
Jefferson, ME
Worth every penny! Stopped the mice in their tracks - had a clean, peaceful summer!
Business Owner's Reply · 11 days ago (Dec 1)
Hi Katherine, Thanks so much for the wonderful review.! I will be sure to share with our service team! Have a wonderful day.
Winthrop, ME
Friendly service and thorough! Always on time and very professional.
Business Owner's Reply · 11 days ago (Dec 1)
Hi Kim, Thanks for letting us know. We always love hearing when we provide excellent service :)
Auburn, ME
Outstanding communication and professionalism.
Heather is terrific.
Business Owner's Reply · 11 days ago (Dec 1)
Hi Craig, Thanks for the review. I will be sure to pass along your comments to Heather. Have a great day!
Alna, ME
Very professional and helpful. Have noticed a reduction in pests in the home.
Business Owner's Reply · 11 days ago (Dec 1)
Hi Tom, Thanks for following up. We are proud at the service we provide and I will be sure to pass along your nice comments to our service team. Have a great day!
Boothbay, ME
Pleasant and thorough. I would definately recommend Modern. We have used your service for a number of years and our problems have always been resolved.
Business Owner's Reply · 11 days ago (Dec 1)
Phil, We love hearing from our long term clients about the continued high level of service we provide. We are so proud to have earned your business for this many years! Have a great day.
Hallowell, ME
No idea when somebody showed up. No call, no note, no paperwork or email for the service date.
Business Owner's Reply · 11 days ago (Dec 1)
Hi Brandon, I notice in our system that a service advisor has not been able to reach you. When you have a moment can you please contact us directly (207) 747-3480. Have a great day!
Auburn, ME
Heather is the best. She is professional , thorough and friendly, and I always feel that she has my best interest at heart.
Business Owner's Reply · 11 days ago (Dec 1)
Hi Joanne, Thanks for the wonderful comments. I will make sure to share with Heather. Have a great day!
Farmington, ME
On time polite, professional, informative, thank you.
Business Owner's Reply · 6 days ago (Dec 6)
Thanks, Mary. We really appreciate hearing this. We glad to we could be there for you.
Readfield, ME
Modern Pest Services responded quickly to my need. The technician was polite, knowledgeable about my problem, and very professional. Now, here's hoping my problem is solved!
Business Owner's Reply · 6 days ago (Dec 6)
Hi, Betty. Glad to hear that you were pleased with your service. Please remember that if you do not see an improvement over the next few weeks, then give us a call and we will come back out - no extra charge!
West Rockport, ME
Modern Pest is top-notch on all levels! Their attention to detail is thorough, and the successful results speak for themselves.
Business Owner's Reply · 6 days ago (Dec 6)
Thanks, Kenneth. That is fantastic news and we are so happy to hear it! We will always be just a phone call away! Thank you!
New Harbor, ME
The entire process was straight forward. Everyone we dealt with were knowledgeable and professional.
Steve provided a thorough on-site estimate. Alex worked efficiently to get our services going. Both were patient with me and answered all my questions.
Business Owner's Reply · 6 days ago (Dec 6)
Hello, Maryanne. We are very glad to hear you were well taken care of. Please let us know if anything else turns up and we will be right out!
Harpswell, ME
As with all customer service it is the one on one relationship with the employee representing your organization than can make or break a company. You are extremely lucky to have Tom. I have to say he deserves a raise. He could not be more accommodating and understanding about my concerns. He took a lot of time to help me solve a problem and goes above and beyond. He is a treasure and deserves (at the very least) recognition as an EXCELLENT employee.
Business Owner's Reply · 6 days ago (Dec 6)
Mark, thank you for the kind review and the tremendous praise of Tom. We couldn't agree more, he is a real gem and we are so fortunate to have him on our team. We will pass along your kind words. Thanks!
North Monmouth, ME
Adam was very pleasant and informative, telling us the status of both house and garage and shed. He had good knowledge of what had been going on in the past as well. A fine representative of your company!
Business Owner's Reply · 6 days ago (Dec 6)
Thank you, Peter for the review. That is great news and Adam is definitely one of the "good ones"! Be sure to let us know if you need anything else! Thanks!
Augusta, ME
Donald was absolutely wonderful. He showed me where all the bait boxes were located. One placement was unknown to me.
Business Owner's Reply · 6 days ago (Dec 6)
Hello, Elizabeth. That is great news and we are glad you were pleased with Donald's service. Be sure to let us know if anything else comes up.
Warren, ME
Keeps our home free of unwanted pests and responds quickly when we have issues.
Business Owner's Reply · 6 days ago (Dec 6)
That is great news, Deeann. Thanks for the review!
Leeds, ME
Ray was very thorough. Efficient and very knowledgeable. Ray explained in detail his findings.
Business Owner's Reply · 6 days ago (Dec 6)
Hello, Bill. That is exactly what we like to hear and we are happy you are pleased with your service. Be sure to let us know if any "thing" shows up in the meantime. Thanks!
Bristol, ME
Mike was very thorough, professional and answered all my questions. It was a pleasure.
Business Owner's Reply · 6 days ago (Dec 6)
Thanks, Judy. It's not often that folks can say receiving pest control is a pleasure. Glad we could be of service to you! Thank you!