Modern Pest Services

Modern Pest Services

Modern Pest Services

Pest Control

Bangor, ME

4.8 · 464 reviews
4.8 · 464 reviews


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About Modern Pest Services

Location

Bangor, ME

Services

Pest Control
Additional Services: Ant Control · Attic Cleaning & Restoration · Bed Bug Control · Bird Control · Carpenter Ant Control · Commercial Pest Control · Ice Dam Removal · Mosquito Control · Rodent Control · Tap Insulation · Termite Control · Tick Control · Wildlife Control

Products

Sentricon
TAP Insulation

Business Hours

Contact Center: Mon-Fri: 7am- 7pm; Sat 9am - 2pm; Sun: Closed

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

72

Business Qualifications

QualityPro with National Pest Management Association
Entomological Society of America
National Environmental Health Association
National Pest Management Association
New England Pest Management Association
The Professional Pest Management Alliance

About This Business

Modern Pest Services is a third generation family-owned and operated pest control company. Established in 1945, it has been a leader in the industry from its beginning.

Modern employs integrated pest management (IPM) practices in all operating activities and offers commercial and residential pest control services. This includes traditional and thermal bed bug treatments, various wildlife services and year-round protection for your home and business from as many as 60 pests.

464 Reviews for
Modern Pest Services

What people say about Modern Pest Services
Professional · 107
Knowledgeable · 78
Friendly · 53
Thorough · 52
Excellent · 43
· Show All
4.8 star average rating (464 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Dover Foxcroft, ME
technician-friendly, knowledgeable; and listened to our concerns--very helpful.
Lamoine, ME
Very good! Thorough inspection, checked on our own mousetraps as well as MPS equipment, left a printed report, answered questions knowledgeably. This technician knows us and has provided excellent service over the years.
Bangor, ME
Matthew was very pleasant and professional and explained the process of what he was doing to my home. He also waited for me at my house past my appointment time because a project at work delayed me. I was very grateful for that.
Old Town, ME
Very quick response to my request for service. Thanks!
Business Owner's Reply · A day ago
Hi Sandi, We are always proud when we get feedback about your prompt service. I will surely share with the service and support teams. Have a great day!
Penobscot, ME
Technician was on time-vertY friendly and thorough.
Business Owner's Reply · A day ago
Hi Toni, Thanks for the warm feedback. We always love hearing from our customers on a positive experience with our service team.
Mars Hill, ME
Jocelyn was very knowledgable and professional. She was on time and explained our problem and what future problems may arise since it is a new home.
Bangor, ME
Always excellent service from David. Very thorough.
Business Owner's Reply · 4 days ago (Dec 8)
Hi Terry, Thanks for the wonderful review. I will make sure to share your comments to David!
Bangor, ME
David was very friendly, got right to work when he arrived.
Business Owner's Reply · 4 days ago (Dec 8)
Hi Steve, Thanks for the excellent review. I will make sure to share your comments with David and the service team. Have a great day!
Penobscot, ME
Excellent information, excellent service. aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa.
Business Owner's Reply · 6 days ago (Dec 6)
Hello, Ruthann. We appreciate you taking the time to leave us a review.
Brooklin, ME
just wanted to rate our experience, didn't expect to have to write a minimum about of words to just submit. Modern Pest service is good.
Business Owner's Reply · 6 days ago (Dec 6)
Hi, Bill. We certainly appreciate you taking the time to leave us a review. We truly value your feedback. Thank you!
Lamoine, ME
Left a detailed report of what he'd done. Locked the door on his way out as we requested. Took care with our two cats making sure they did not get out.
Business Owner's Reply · 6 days ago (Dec 6)
Hello, Kathline. We are so happy to hear that and appreciate receiving your feedback. Thank you!
Deer Isle, ME
Great product, great service and will use it again next year.
Business Owner's Reply · 6 days ago (Dec 6)
Hello, Christopher. We are so happy to hear that and please let us know if you need anything in the meantime! Thanks!
Hancock, ME
Modern Pest Services is always very knowledgeable, professional, and respectful. We have noticed a drastic difference in the lack of pests since we began treatments. Highly recommend Modern Pest and their services!
Business Owner's Reply · 6 days ago (Dec 6)
That is great news, Kim, and Jeremy. We are happy to help! Thanks!
Deer Isle, ME
Better than I even hoped for! Very thorough inspection, professional, personable technician. Ray has my complete trust for solving my problem.
Business Owner's Reply · 6 days ago (Dec 6)
Hi, Cheryl, we truly value having earned your trust. Thank you for the review!
Bar Harbor, ME
We have been fighting an outbreak of bed bugs and Modern has been very quick to respond to help us contain and treat our facility. The dog service was brought in to see how much of the building has been infected and left us feeling much better.
Business Owner's Reply · 6 days ago (Dec 6)
Hello, YWCA. We are so glad we could provide you that pest free peace of mind. We are happy to help. Please let us know if you need anything else.
Sorrento, ME
Jamie was flexible to our fickle timing with treatment on an island dependent on tides and weather. Thank you. -Rob.
Business Owner's Reply · 6 days ago (Dec 6)
Hi, Robert. We do our best to accommodate all your needs and we are so glad that Jamie is doing a great job for you!
Newport, ME
Always professional and respectful. So far effective and worth while.
Business Owner's Reply · 6 days ago (Dec 6)
Hello, Gary and Elaine. We are happy to hear you are pleased with your service and we will always be just a phone call away.
Bar Harbor, ME
Technicians always through and knowledgeable. They take their jobs very seriously! When they leave your home you know they have done everything to ease your mind of any rodents.
Business Owner's Reply · 6 days ago (Dec 6)
Hi, Melodie. That is fantastic to hear. We do enjoy providing you that pest free peace of mind. Please let us know if anything turns up before our next visit.
Bangor, ME
Suggest a call back on the first afternoon to remove any live squirrels caught early that morning and still alive. Or a call from the customer if any squirtels are caught that first morning, so they can be dealt wiyh while alive.
Business Owner's Reply · 6 days ago (Dec 6)
Hello, Kenneth. We appreciate you making us aware of this so we could take corrective actions. We hope you were feeling satisfied after our subsequent conversations. Thank you!
Whiting, ME
David is the best!! He covers everything. He has been taking care of us for a long time now. We not had any issues with mice or bugs🤗.
Business Owner's Reply · 6 days ago (Dec 6)
Ann, Thank you for the review and kind words. David is a top-notch pro!
Lamoine, ME
We appreciate the service. The tech does a fine job and emptied a couple of traps that had caught mice.
Business Owner's Reply · 6 days ago (Dec 6)
Hello, Lamoine Town Office. We are so glad we can be of service to you. Please be sure to let us know if anything turns up before our next visit. Thanks!
Ellsworth, ME
Matt goes above and beyond our expectations. He knows that we only come up in the summer months. This visit he noticed a leak that was dripping down our dining room window. He cleaned it up and put a bowl there and called me to make sure I was aware of it. He deserves a raise!!
Business Owner's Reply · 6 days ago (Dec 6)
Hello, Cathy. We take great pride in our work and we are so happy that it shows. Matt is a top-notch pro for sure. Thank you for the review!
Caribou, ME
I was having a problem with carpenter ants, when I called. I haven't seen any since.
Business Owner's Reply · 6 days ago (Dec 6)
That is great news, Gina. So glad we could help. Thank you for the review.
Milbridge, ME
Our technician, David, was extremely thorough, checking areas we hadn't seen checked before. He noticed an area of squirrel droppings in basement boiler room. He spent extra time locating and backfilling the exterior entry point. We would feel better with a box at that entry point, but he advised monitoring for future invasion. We will keep a careful eye on it and will call Modern Pest if a box is needed.
Business Owner's Reply · 6 days ago (Dec 6)
That is great, Carl. So glad we could provide you that peace of mind and we will always be just a phone call away! Thanks!
Orono, ME
He listened to what was going on and was very professional.
Business Owner's Reply · 6 days ago (Dec 6)
Thanks, Sandra, for the review. We really value your feedback. Please feel free to let us know how we can improve and earn 5 stars!
Ellsworth, ME
Chance is an excellent technician. Knowledgeable and courteous.
Business Owner's Reply · 6 days ago (Dec 6)
Hello, Matthew. We are fortunate to have Chance on our team. Thank you for the kind review.
Fort Fairfield, ME
Employee was very professional, courteous, and knowledgeable about your products and services. I have a high degree of confidence in her.
Business Owner's Reply · 6 days ago (Dec 6)
Hello, Robert. We are glad to hear you think so. Please be sure to let us know if you need anything else.
Bangor, ME
Would love to see a report of some type telling me what was found on last visit, what progress is
how we are looking. If it would be in and email would be really nice. thanks Stan.
Business Owner's Reply · 25 days ago (Nov 17)
Hello, Bia Customs Wing. Thank you for bringing this to our attention and we hope that you received the last few reports that we sent over to you. We also hope the online access to your account will help as well. Please let us know if you need anything else!
Ellsworth, ME
I am very happy with the service provided by Modern Pest Services.
Business Owner's Reply · 6 days ago (Dec 6)
Hello, Ann. We are also very glad to be there for you. Thank you for the review!
Blue Hill, ME
Excellent. Good to be back.You guys are always on time and very helpful. Very much appreciated. I also like the phone call ahead of the upcoming appointment so it can be changed if it's not convenient.
Business Owner's Reply · 6 days ago (Dec 6)
Thank you for the feedback, Katherine. So glad we can help out. Thank you for the kind words.
Cherryfield, ME
Dave was friendly, thorough, and offered helpful advise with our pest problems. I feel completely confident in his knowledge and abilities.
Business Owner's Reply · 6 days ago (Dec 6)
That is wonderful news, David. Thank you for the review.
Southwest Harbor, ME
very professional and knowledgeable professional who was detailed and informative
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Ellsworth, ME
Matt was on time and very polite. His service was very thorough and knowledgeable.
Business Owner's Reply · 6 days ago (Dec 6)
That is great news, Jennifer. Thank you for the review!
Ellsworth, ME
The employees are very nice, and willing to answer all your questions. They explain the process and reasons behind each treatment. They search every area and treat accordingly. They are also prompt.
Deer Isle, ME
I tried to phone the number given on your notice. None of the four selections had anything to do with scheduling. I tried each option and waited 5 for an answer with no luck. Then i tried to leave a message at an alternative number that was given and that box was full. Chance confirmed that the main office in Brunswick is very dysfuntional. The rates are going up for us because your scheduling practices are so poor where you must pay technicians more for gas and for overtime as a result of poorly scheduling their work day.
Business Owner's Reply · 2 months ago (Oct 18)
Hello, Roger. We are so sorry to hear this and we appreciate you making us aware of this issue. It is our goal to quickly take your call and we hope that through our subsequent conversations with you that you feel satisfied that we can avoid this for you going forward.
Orono, ME
The service is generally unsatisfactory. Service dates and times are inconvenient for professional working families. By default the property is only treat on the exterior. Have shared my displeasure to many colleagues and friends and will terminate my service in the very near future.
Business Owner's Reply · 2 months ago (Oct 18)
Hello Mr. Gerety. We appreciate and value your feedback. We would greatly appreciate the opportunity to chat with you and find an adequate resolution to these concerns. If you could please return our call, we would be happy to address this for you.
Orland, ME
Matt has been fabulous to work with. Dissatisfied that with over 6.5 years of paying to get rid of our cluster flies, we still have them in the home. Beyond angry that we just found out that for the past 6.5 years modern has been spraying at the wrong time of year to get rid of the flies and r now told we need our lawn treated to get rid of the issue. Modern doesn't do it. Truly believe we have been ripped off. Company knew our issue and sprayed during off months because of the month we signed up....it put us on a 3 month cycle...which the manager told us a good technician would have caught it. We have expressed our concerns with the flies not going away throughout the years. We will never recommend the company but will talk about our experience in negative terms and will cancel our service asap. Again, Matt was nice to work. The company stole our money knowing they were not doing what was needed to elliminate the issue. Shame on Modern. I want a partial refund. The owner is welcome to investigate our noticeable problem, the clean condition of our extremely nice home and review our reason for paying for the service. All will agree we were mislead and taken for fools I guess.
Business Owner's Reply · 2 months ago (Oct 18)
Hello, Mr. Eastman. We are truly sorry to hear this and regret leaving you feeling misled. We understand your frustration and hope that our subsequent conversations helped you understand the treatment process for cluster flies. We are still happy to help you with these issues in the future if you should change your mind.
Winterport, ME
Dave always does a great & thorough job. He always inspects our home fully and let’s us know what he has found for insect or mouse activity.
Hermon, ME
David was great. Very thorough and knowledgeable.
Ellsworth, ME
I could not be happier. Before joining MPS I was infested with insects and rodents. Now I rarely see any insects. Thank you.