PestBear

Bad job in the lawn. Lots of dollar weeds everywhere. Difficult to get in touch with the company. Nobody picking the phone.

After a single treatment it is tough to give a full throated rating but i will say that i was a bit disappointed there was not more investigation into the issues with my lawn and a plan offered to resolve it. instead the lawn was sprayed, i paid and he left, only to say someone will contact me for the next treatment. Meanwhile my lawn is getting worse.

The jury is still out for me - Justin came and did a great pitch and sold me on the lawn and pest, leaving Massey that I had been with for about 7-8 years. He mentioned I needed to put down black cow in the sparce spots and said we had a growing season of a couple more months, and that they would put in several trays of plugs for a total of $100 max. He said since we still have the couple months of the growing season, the lawn should fill in nicely and that they do guarantee it (like Massey does). After I was set up, Kelly told me they only order the plugs once/month and they had already used up the plugs they had but they would put them in when they could. I told Justin I was a little concerned about that since he hadn't mentioned it would take a month or so for the plugs when he sold me on the plan. About 3 weeks went by, and no communication so I reached out to Justin again who said they were on order. Regarding the pest control, I called the number on the website and it just rang and rang.
Later, Justin gave me another number -- I spoke with Nick because we started seeing some palmetto bugs in the house and he said he had to check with his "audit people" about getting someone out to me soon since it was my first visit. He had to see if he could move me from my date 3 weeks from then and said he may have to call the manager to see if they could "force the guy to come out earlier" since he was not scheduled to be in my area anytime soon. Fortunately, he was able to schedule it 2 days from the date I called and all went fine with the visit. I am just a little concerned about them being small because Nick said there are times they only have 2 guys in the field. Massey would always come out the next day and sometimes the same day. I'm counting on the fact that PestBear and LawnBear will be great and keep their promises, but the jury is still out for me. I would be glad to post another review in a month or two with updated information. My neighbors were also approached by Justin, and they spoke with me about it- I told them I went with PestBear and LawnBear, and they want to hear about my experience before deciding whether they may sign on, as well.

My main purpose was to rid my yard of weeds, and no weeds have died as yet. If this service does not accomplish this, I will cancel.

Brian came to do our Service this month & We couldn't be happier. He is a total professional. H e always makes sure the job & his customers are completely satisfied. We look forward to seeing Brian in the future for our needs. Thank you the Venezia Family.

The new service manager communication is excellent; however, we have had issues with weeds since inception. Our sales technician (Justin) promised that we would have the grass green and free of weed in a couple of months. Our weed problem has increased since service and has totally taken over the grass on the right side of the home. I have also learned that my left side yard has not been treated.

I have called the office twice and directly to Justin and have not received any call back. I just heard from our new territory manager yesterday and unfortunately, he got an ear full of my complaints.

Carlos came yesterday to treat the grass lawn and possibly the shrubs but there are bugs on the outside walls which he promised to come back to treat them.

Great service! Loved the lawn report that came with our service. Our technician was thorough!

No one has come by to spray my weeds.

Aberham was right on time. Very efficient. Explained to me what he would be doing as well as how the service would be provided forthcoming.

Great service. Would highly recommend them.

No response of any kind.
We have issues from day one and no one have called back.

Good service.

I hope it is going to start getting better. Management has gotten involved.

Jeff has been fantastic. Very thorough, informative friendly and professional. This was my first application. We’ll see how the yard looks. Thanks.

We have just had our first service as a new customer. Looking forward to seeing the results after a few treatments!

Nick was very professional.

Felix was very professional and did an awesome job. I am very happy with the service this far.!

Customer service is HORRIBLE...

NO, I'm not happy. 182 bucks may not seems that much, but it is when my lawn is worse now then when you started spraying it. The weeds are worse every month!!! The employees are very nice and one of your managers even came out and ordered an extra spraying, but when I look at the lawn and it's a diverse pile of weeds.

Our first service (initial fire ant treatment) was good and seems to have started to remove the ants. There are still a lot of ant piles popping up, and bugs around. I guess it will just take time. The other thing was that for a yard our size (1 acre), the technician seemed to finish the whole service in around 20minutes. I am not sure if that means he was efficient or if he didn't spend enough time on our lawn.

Only after the first application that the grass grew better and the weeds subsided. However, subsequent applications (if actually applied) seem to make no different. Weeds are still rampant with no improvement.
Disappointed!!!

All was done great to my satisfaction.

No improvement after treatment.

Technician was very informative and did a great job .

Wow I can"t believe how amazing my lawn looks. They are the best of the best. High recommend. The techs are great friendly and professional.

Excellent service! So happy with the why my yard has turned out and the pest control service is remarkable! The tech are pleasant and professional! Best company hands down would recommend to many!

I was texted a message from the tech, he said he was on his way to treat my yard, yet he was nowhere to be found! I was home waiting on him and he never showed up to perform the service...very disappointed with this guy and his untruthfulness!

Each technician is courteous and knowledgeable. They ask each visit how is everything. They prompt and respectful. I haven't had a bad experience with PestBear.

So far, the service has been good.

Very responsive company, and my lawn is already looking better. Thank you.

Everything was fine he was on time and very pleasant he always is.

My first service and the technician was very knowledgeable and courteous.

Only some weeds are dead, and the lawn still has brown spots. Also there has been no further testing or evaluation of my lawn as was promised by PestBear.

Just started the service, if it is as good as their exceptional personnel and great interaction with customer, then should be top notch!

Best service from Jeff. Always goes the extra mile and very personable as well.

Prior to using Pest Bears services my lawn was in sad shape. Several brown spots and an area that would not grow thanks to chinch bugs when we first moved in. Since using Pest Bear our lawn has become one of the best in our neighborhood. The grass is greener and although they do not service the tree or shrubs, they have also benefitted from the service. I recommend them to everyone with a lawn that needs some T.L.C.

Jeff is the best.

Jeff is fantastic. That's the reason I'm still with PestBear for around 16 years.

Still have a lots animal and moth.