Russell's Pest Control

Russell's Pest Control

Russell's Pest Control

Pest Control

Knoxville, TN

4.8 · 2336 reviews
4.8 · 2336 reviews

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About Russell's Pest Control

Location

Knoxville, TN

Services

Pest Control
Additional Services: Ant Control · Bed Bug Control · Bee & Wasp Control · Carpenter Ant Control · Mosquito Control · Moth Control · Rat Control · Roach Control · Rodent Control · Stink Bug Control · Termite Control · Termite Inspection

Products

Sentricon, Bed Bug Mattress Covers, Thermal Remediation, Vapor Barriers, Vents and Installation

Business Hours

Mon-Fri: 8am-5pm; Sat: 8am-Noon; Sun: Closed

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

51

Business Qualifications

State Licensed and Bonded, Quality Pro, National Pest Management Association, Tennessee Pest Association, East Tennessee Pest Association, Better Business Bureau Accredited Business

About This Business

At Russell’s Pest Control, we’ve been protecting people and property from pests since 1971. We have the experience and technology to safely eliminate pest problems, no matter what the pest or how severe. If you’re looking for an East Tennessee pest control provider that has the power to prevent and is driven to protect, we are that company.

2336 Reviews for
Russell's Pest Control

What people say about Russell's Pest Control
Professional · 468
Friendly · 297
Thorough · 256
Knowledgeable · 215
Excellent · 207
· Show All
4.8 star average rating (2336 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Knoxville, TN
Bryan LeGrande is my pest control guy, he goes above & beyond to make sure I am not having any pest problems!
Knoxville, TN
Bryan was excellent! Professional and courteous! Would highly recommend Russell’s pest control!
Knoxville, TN
Overall, good Pest control service. They do contact us the day before with a recorded message to announce a service call. It would be great if the technician texted or phoned us before arriving to ask if we were having any pest problems that might require special attention. Thank you.
Knoxville, TN
Bryan did a thorough and excellent job at our home.
Anne and Richard Manning.
Knoxville, TN
Bryan is excellent. Very pleasant and knowledgeable, very pleased with how he performs our pest service.
Loudon, TN
Ryan did a through job on our spiderwebs..
Knoxville, TN
very punctual.
Powell, TN
Good service.
Clinton, TN
My technicians name was Ashley. Hard-working young lady. Very professional highly recommend this company.
Farragut, TN
Wesley arrived within the specified time and was very courteous and did a thorough job of inspecting the stations and addressing any needed changes.
Knoxville, TN
We are very pleased with your service. Bryan was very professional and informative. We appreciate his commitment to our needs. Thank you. We are very happy with Russell’s Pest Control.
Maryville, TN
Excellent.
Corryton, TN
They always arrive on time for the appointments and provide professional and friendly setvice.
Knoxville, TN
Courteous and personable technician.
Excellent service👍.
Seymour, TN
I was very satisfied with Jeffrey. He was personable and professional. He let me know what he was going to be checking and made sure I knew the results of his inspection.
Loudon, TN
Still getting sidetracked webs.
Maryville, TN
I received a voicemail (or text, don't remember which) one day before a tech was to come out for the annual inspection. No time of arrival given. I was home all day except for a 15 or so minutes period when I was dog walking. Later received notice the tech had been here so I can only assume he was since no one came to the door. In years past I had been given a time frame - not so this year so the basement was not inspected.
Maryville, TN
Very easy to work with and they just what you want.
Knoxville, TN
Brian, our exterminator, went above and beyond. He not only took care of our problem but is coming back in two weeks to make certain all is well. Could not be more pleased!
Knoxville, TN
Technician was courteous, could answer all my questions, took care of 5 canisters. Came inside to check interior.
Knoxville, TN
Bryan seems very responsible and an honest person.
Knoxville, TN
Bryan is courteous, efficient and pleasant every time we see him. Excellent technician!
New Market, TN
Bad service continues. Rep said he would get back to me and did not.
Knoxville, TN
Excellent service today.
Knoxville, TN
The service technician did a great job spraying for pests and giving us helpful information. He also did a great job closing fence gates. I say he did a #5 job.
Such excellent service. Bryan was so knowledgeable and so kind. He was happy to explain every detail to me. I would absolutely recommend.
Knoxville, TN
Fine.
Knoxville, TN
Russell's Pest Control has done everything we asked for and that they promised. Very respectful and courteous. They always keep their appointments and I greatly recommend using them! Rodents should beware! lol.
Dandridge, TN
So far I am satisfied with your work. Waiting on the next step of the treatment.
Lenoir City, TN
Long process to get a someone to come out to spray at an already existing customers home. Transferred to Tiffany who kept robotically repeating the same question. Instead of listening to the question I’d asked her. Thinking it was a connection issue and she just wasn’t receiving any sound on her end. I disconnected the line and called back. I then had to be asked my address (again), get transferred again, to Tiffany who again answered the phone “do you need morning or evenings?” I asked her what time do you have available—so that I can determine? Finally, Tiffany gave the clarity I needed and said the times that were available. Not sure what’s going on at Russell’s but this is the 2nd time I’ve called this year for simple processes that take up to 10minutes of time or more to schedule. Always a waste of valuable time dealing with rude and incompetent customer service and schedulers.
Knoxville, TN
Highly recommend!
Vonore, TN
I am not happy with either the regular service or the annual termite inspection. The technician did not come into the house to check the basement for termites as they have in the past. For the regular service he never bothered to come around to the back deck to bush down cobwebs or to check a wasp nest that I told him about.
Rutledge, TN
The man was very nice, he explained everything like he should have. We are very pleased!!!
Knoxville, TN
Technician was wonderful about taking time to discuss my bug problem and possible resolutions and then following through with successful treatment application. Was so nice to get what I paid for, unlike other companies.
Andersonville, TN
Yes, you all do a good work.
Clinton, TN
The lady that was at my house on Tuesday I rhink it was Ashland was the best ever. Please send her to my house everytime. She did a great job. Thank you!
Knoxville, TN
Prompt, polite, got the job done 👍🏼.
Knoxville, TN
I am not happy with the service received from Russell's Pest Control to date. I have repeatedly requested to receive a phone call from the Technician prior to the service call, to ensure that I am at my residence when he/she plans to come. I have yet to receive a call, and have missed the Tech at least twice. Given the investment for the treatment of termites, which was the initial reason I contacted the company, I am "highly" disappointed and would not recommend to other home owners and businesses. Poor customer service and poor communication.
Kodak, TN
Always courteous and efficient.