Russell's Pest Control

Russell's Pest Control

Russell's Pest Control

Pest Control

Knoxville, TN

4.8 · 2301 reviews
4.8 · 2301 reviews

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About Russell's Pest Control

Location

Knoxville, TN

Services

Pest Control
Additional Services: Ant Control · Bed Bug Control · Bee & Wasp Control · Carpenter Ant Control · Mosquito Control · Moth Control · Rat Control · Roach Control · Rodent Control · Stink Bug Control · Termite Control · Termite Inspection

Products

Sentricon, Bed Bug Mattress Covers, Thermal Remediation, Vapor Barriers, Vents and Installation

Business Hours

Mon-Fri: 8am-5pm; Sat: 8am-Noon; Sun: Closed

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

51

Business Qualifications

State Licensed and Bonded, Quality Pro, National Pest Management Association, Tennessee Pest Association, East Tennessee Pest Association, Better Business Bureau Accredited Business

About This Business

At Russell’s Pest Control, we’ve been protecting people and property from pests since 1971. We have the experience and technology to safely eliminate pest problems, no matter what the pest or how severe. If you’re looking for an East Tennessee pest control provider that has the power to prevent and is driven to protect, we are that company.

2301 Reviews for
Russell's Pest Control

What people say about Russell's Pest Control
Professional · 463
Friendly · 296
Thorough · 254
Knowledgeable · 213
Excellent · 199
· Show All
4.8 star average rating (2301 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Andersonville, TN
Yes, you all do a good work.
Clinton, TN
The lady that was at my house on Tuesday I rhink it was Ashland was the best ever. Please send her to my house everytime. She did a great job. Thank you!
Knoxville, TN
Prompt, polite, got the job done 👍🏼.
Knoxville, TN
I am not happy with the service received from Russell's Pest Control to date. I have repeatedly requested to receive a phone call from the Technician prior to the service call, to ensure that I am at my residence when he/she plans to come. I have yet to receive a call, and have missed the Tech at least twice. Given the investment for the treatment of termites, which was the initial reason I contacted the company, I am "highly" disappointed and would not recommend to other home owners and businesses. Poor customer service and poor communication.
Kodak, TN
Always courteous and efficient.
Knoxville, TN
Great service.
Farragut, TN
Wesley came out and on time which is appreciated. He treated our problem which was ants. He treated the inside/outside leaving no mess. He also was very polite and courteous.
Knoxville, TN
Awesome work!
Knoxville, TN
Great to work with!
Knoxville, TN
Happy so far.
Knoxville, TN
Your serviceman was here today. He failed to close the gate to my back yard where my dogs play. Fortunately, my dogs were unable to escape before I noticed it. Please don’t let this happen again!
Maryville, TN
You only come once year to. check Termite stations, which we have had for years and years, still paying 300.00. Not happy about that seems a huge amount to just check once per year.
Knoxville, TN
Dealing with Bobby Hobbs has been a great experience. On two different occasions in times of need with commercial and residential he has delivered. I’m pretty sure our technician was Michael on this last call, and he handled himself professionally and executed what was needed to be done. I’m very grateful for Arrow exterminator’s of the Maryville group and our relationship and the service that they provide.
Appreciative, Lee Forsyth, local resident and Zaxby’s Franchise East Tennessee operator..
Knoxville, TN
Always excellent service!
Knoxville, TN
She was very professional and pleasant.
Lenoir City, TN
Good service and on time.
Wartburg, TN
No communication was very bad between office and worker via the contract as what I have signed up for was not the workers fault at all he tryed very had to do what was right. He was put in an awful position.
Corryton, TN
I have nothing to say now. The work is not complete on the first phase . I need to talk to someone about finishing the work.
Thank You Clarence Nelson.
Maryville, TN
The treatment seems to have done the job for the bed bugs, but the initial spraying has not killed the cockroaches.
Sweetwater, TN
No I need more done come back asap need more spraying or bait put out . please.
Wartburg, TN
The inspector was professional and knowledgeable. We were scheduled in a timely manner. The technician was supposed to be here at 8 and arrived at 7. He was polite and went right to work. My ONLY complaint would be how the technicians were a little sloppy in leaving my house after treatment.
Knoxville, TN
I HAVE ONLY GOOD THING TO SAY ABOUT RUSSELL'S PEST CONTROL. ALWAYS ON TIME, COURTEOUS AND WILLING TO HELP THE CUSTOMER.
Knoxville, TN
Every thing was great .I was gone for the day, so the service man took care of the job without me being home.He left a message for me to call the office to come back for inside inspecting. 5 stars.
Knoxville, TN
They do a good job. There techs that treat your home are knowledgeable & friendly. Would like for them to provide a little more for the $30 per month service agreement.
Knoxville, TN
I am pleased with Russell's Pest Control service. My technician is courteous and he does his job well!
Loudon, TN
Need to come back to check inside.
Knoxville, TN
Josh does an excellent job and is always prompt, friendly, follows up and is very responsible in his duties. Always providing excellent feedback about issues and educational information about what ever pests that we have as unwanted guests. Hats off to a fine employee and I believe genuinely good person. Thanks Josh.
Loudon, TN
Yes, we are happy with your service.
Knoxville, TN
I have not seen anymore of the big wood cockroaches, Thanks to you guys. Makes me happy. I hope they will stay away in the spring! Thank you.
Sweetwater, TN
Very nice -- did a good job. Made sure I was aware of what they were doing, when they'd be back, and to call if needed before then.asked if I had any questions.

On time, did it all in a few hours and was respectful to the property and me.
Powell, TN
no entry to inspect attached garage and no keys were asked for in order to inspect crawl spaces under house and detached garage.
Sharps Chapel, TN
I ask for a copy of the original invoice, because I could not print a copy. I also do not see where the termite units were put in the ground across from the four car garage. Otherwise things are ok.
Oliver Springs, TN
We are very happy with the service. Most all of the drain flys we had are almost all gone. Just a few stragglers.
Vonore, TN
Good professional service.
Loudon, TN
Good service!
Knoxville, TN
All of the Russell Pest Control employees are excellent, from the person who answers the phone to the technician who comes to the house. They are very professional and friendly. And they definitely know their job.
This was our first treatment, but Wesley did a good job treating our interior/exterior and taking care of our cobwebs.
Loudon, TN
I'm pleased with the results of the treatment.
Knoxville, TN
I liked Brian's inspection and analysis of our problem; he is very professional.
Knoxville, TN
I have been completely satisfied up until this past Monday Nov.1, 2021. One trap has a very deep hole dug for it. A trap that had been destroyed last summer has not been replaced. The traps on the side and back of the home have not been disturbed. So they haven't been checked. I don't want to anger anyone and cause a reprisal. I have expected and received years of good service from RPC. This is the first time I have seen a drop in their level of service.