Russell's Pest Control

Russell's Pest Control

Russell's Pest Control

Pest Control

Knoxville, TN

4.9 · 2196 reviews
4.9 · 2196 reviews


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About Russell's Pest Control

Location

Knoxville, TN

Services

Pest Control
Additional Services: Ant Control · Bed Bug Control · Bee & Wasp Control · Carpenter Ant Control · Mosquito Control · Moth Control · Rat Control · Roach Control · Rodent Control · Stink Bug Control · Termite Control · Termite Inspection

Products

Sentricon, Bed Bug Mattress Covers, Thermal Remediation, Vapor Barriers, Vents and Installation

Business Hours

Mon-Fri: 8am-5pm; Sat: 8am-Noon; Sun: Closed

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

49

Business Qualifications

State Licensed and Bonded, Quality Pro, National Pest Management Association, Tennessee Pest Association, East Tennessee Pest Association, Better Business Bureau Accredited Business

About This Business

At Russell’s Pest Control, we’ve been protecting people and property from pests since 1971. We have the experience and technology to safely eliminate pest problems, no matter what the pest or how severe. If you’re looking for an East Tennessee pest control provider that has the power to prevent and is driven to protect, we are that company.

2196 Reviews for
Russell's Pest Control

What people say about Russell's Pest Control
Professional · 443
Friendly · 286
Thorough · 247
Knowledgeable · 206
Courteous · 187
· Show All
4.9 star average rating (2196 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Knoxville, TN
My house is bug free. I have seen nothing since we moved in. Also, no issues on by back deck since we asked for it to be sprayed. My concerns are that I never know that you actually come unless one of us happen to be home, and I have heard nothing about termite care in which I am supposedly paying for. I would like better communication.
Knoxville, TN
Wesley was very plesant. He came back to the door to chat about my questions. He said he will be my service man from now on. Thank you Wesley.
Louisville, TN
Great service as always! I will use Russells always,

Carole Neeley.
Dandridge, TN
I'm happy with the service.
Representative used great social distancing and was respectful of the interior of our home.
Kingston, TN
Our technician, Michael, is extremely knowledgeable regarding all things pest control. He has given us tips and advice on how to maintain a pest free home. He talks about what a great company RPC is to work for. When an employee speaks that highly of their company is says alot, at least in our opinion. Thanks Michael!
Loudon, TN
Execellent so far. Brad and James came today and treated our home . We were very pleased with both of them.
They both were very professional and knowledgeable. They both listened patiently while we explained the problems we have had . After they were finished they gave me a call and explained all that they had done.
Knoxville, TN
Very friendly and knowledgeable technician. Enjoyed our inspection/visit.
Loudon, TN
Too expensive!
Harriman, TN
Good service.
Knoxville, TN
Issues that we have had have been taken care of qiuckly.James is a great service tech.
Knoxville, TN
The technician said he would email his report. We have not received it.
Clinton, TN
The biggest complaint i have is no one contacted us before your man showed up,this this is the second time,don't want a third.
Knoxville, TN
Was very pleased with the service. Brad was so nice and did his job in a timely manner...we had 2 yellow jacket nests in the siding on our house and after he sprayed in only 3 days the yellow jackets have disappeared. We had been killing 8 or 10 yellow jackets IN the house daily for a few weeks but have not had a single one in the house for the past 2 days.
Loudon, TN
Good al around service. Technicians are always polite and informative.
Knoxville, TN
Yes, thank you very much.
Knoxville, TN
Because we were having a problem with centipedes, the technician did an extremely thorough job of treating both the outside and the inside. I appreciate the extra diligence he exhibited.
Seymour, TN
Everything has been very professional and promptly done. Mark Pence and his crews have been on time and neat with their work, and got the proper forms to me for my insurance/mortgage company. Thank you for the great service.
Maryville, TN
I was very pleased with the tech who came to do the inspection on our termite unit. He was knowledgeable and well informed and provided information for all my questions. Completely satisfied with him and your company.
Knoxville, TN
Great price, great service.
New Market, TN
Office gave good info before starting service. Tech was neat, clean, friendly. He clarified service and warranty. Shared information on insects I had concerns about.
Knoxville, TN
Justin is a wonderful service provider for our pest control needs. He always goes above and beyond! Thank you, Russell's, for your generosity with our emergency pest control issue.
Knoxville, TN
Satisfied with your service. Your employee was here almost an hour.
Clinton, TN
Sentricon and perimeter service. Technician was London and he was timely, thorough and did a great job explaining the services performed.
Knoxville, TN
Really wish you would ask the customer to schedule your services. I understand some are impossible to deal with but I would like to know a more exact window of your arrival. I have not been able to watch your tech or have them do an inside inspection. I been a customer for 40 years. Things change. Seems the personal touch has faded.
Lenoir City, TN
Yes, I am very pleased with your service.
Knoxville, TN
Great service and our assigned rep is great too.
Dandridge, TN
I'm happy with your technicians but there seems to be a communication issue. I received an email a couple weeks ago that I was scheduled "tomorrow" which was a Friday. I was never told ahead of time. So I called the next day and set up my yearly termite inspection for Aug 8th. When Brice came, he didn't know anything about the inspection and was there to add more bait traps around my shed (which is true). He said my inspection was done a couple weeks ago. It wasn't and I received no information left saying it was inspected. I looked up my account on-line and the last visit was Aug 2019. So basically, I paid $280 for service I almost never received. Brice wasn't too happy but I don't blame him for the misinformation and added work. I want to make sure future appointments are communicated to me ahead of time so that I have time to make arrangements, which will usually be on a Saturday. Thank you.
Knoxville, TN
Thanks for the continued great service.
Loudon, TN
Great service!! Definitely glad I went with Russell’s!!
Knoxville, TN
They always come to the door to let us know there here and ask if we have any problems with anything and tell us to call if we need to come back.
Oak Ridge, TN
He did a good job was nice and friendly and explain everything he was doing.
Knoxville, TN
Josh and Bryson did a great job detected some leaks under my house which I was very thankful for tell them they are great workers thank you Dave Davis.
Seymour, TN
This pest control man was very concerned about our particular concerns. He answered all our questions
and offered solutions. He pointed out areas on our property that needed attention, mulch away from building
and shrubs trimmed. He was very professional and show knowledge in what he was doing.
Heiskell, TN
The young man who came out and sprayed was very courteous and done a great job. Ants and insects were gone the second day. I will recommend your company highly. Rosetta Hackney.
Knoxville, TN
Polite and very understanding regarding our concerns about coming in the house with the Covid.
Loudon, TN
your service is fine -- thx, Jerry.
Maryville, TN
Very pleased with Mark Peck's and Jeremy Lewis' professionalism, courtesy and responsiveness in arrangeing and delivering terminte treatment and pest control services at our home in Maryville. Looking forward to a long and beneficial relationship with Russell's Pest Control company and a home that is free of pests! Bruce Epperson.
Alcoa, TN
Appreciate your work, Gary McBride really takes an interest in our needs and covers them! Thanks, Bill Loope.
Knoxville, TN
Brien was really good, getting cob webs and all the other places bugs could hide. A very professional job.