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Terminix of North CarolinaPest ControlJacksonville, NC4.4 · 197 reviews
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4.4 · 197 reviews
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Amanda Bland
Maple Hill, NC
For one- I told the representatives several times I don’t won’t anyone coming to my house without me there. I have also told them at the end of September I would give a call back to schedule when I was ready. Lady said she would note that on my account. Thursday Feb 4th they went to my home without calling or making an appt at all with me and left a bill on my door for 95.00. Charge me 95.00 and u didn’t even arrange this with me and on top of that couldn’t even spray my home inside and how did they outside with all the rain. I called and made a complaint and she said she would have the manager contact me. Well no call back and I called back again on Friday feb 5 2021 at 10:50am and spoke to Toni and made a complaint again and again the manager can’t speak to me and no call back. I will not pay this Bill. I was not schedule by terminix or contacted by terminix and confirmed anything by me. Very upset customer with terminix . Until now I was happy with terminix but this totally just done it for me with terminix. Especially when I have told the women on the phone multiple times I don’t won’t anyone to come to my home without me being there and that should be noted. And secondly to come and not be scheduled at all and then leave me a bio for 95.00 and u want even able to do the service. Five thumbs down now. Don’t deserve a star by have to give one to submit.
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Leah Acosta
Jacksonville, NC
Service was great, Thank You!!!
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Trogdon Rentals
Hubert, NC
The only thing that I can think of to improve is- I have ask several times that when you leave a message of service on my phone add the address of the service. I have a dozen different account with Terminix. The technician is very helpful and polite. He is always keeping distance and wearing a mask.
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David Pope
Sneads Ferry, NC
first time using...went as planned.
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Dale/Karen Lepp
Cape Carteret, NC
The personnel and service has been outstanding. I am glad that Terminex contacted us to continue the previous service contract.
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Lee/Susan Jones
Hubert, NC
No problems with your service, but would recommend wearing a mask when entering so many different houses each day. That will protect your tech and the home owners. My son works for a company and has to enter houses everyday and his company made it monitory to wear a mask.
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Michael Pisani
Jacksonville, NC
I am totally satisfied with your service...
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Perry Milton
Sneads Ferry, NC
Everyone were extremely helpful and professional.
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Teddy Williams
Jacksonville, NC
No not exactly. I feel as if the some places in the house went untouch. They kick you out so you can't dispute it and $180 was simply too much after I was quoted $100.
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Patricia/robert Capuanio
Swansboro, NC
Excellent service.
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Crystal Rilllano
Jacksonville, NC
No I am not happy I hired them to get rid of roaches even after fist treatment didn’t even see that many dead ones on my home and now I am seeing more then before and not just in my kitchen in my room and my children’s room my home is clean and I done everything recommended by the professional and it seems like the problem is worse.
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Pierre/Fran Maloka
Midway Park, NC
We are very pleased with the inspection services provided by your technician.
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DYLAN Bishaw Sabrina Hancock
Jacksonville, NC
Friendly employees.
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Marcie Fonville
Jacksonville, NC
Very courteous.
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Brenda Ohana
Sneads Ferry, NC
The service was great..
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Carmen Scott
Jacksonville, NC
Please I need phone number to talk to president of company to let him know about my experience and headaches I been going trough your service with the Jacksonville office.
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Christy Hammond
Sneads Ferry, NC
Everyone is super nice and informative and im very happy with my service so far.
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Becky Pollard
Jacksonville, NC
The employees that came to the house were very professional and kind. But I have seen a few bugs since they sprayed.
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Patricia Jester
Jacksonville, NC
I cant complain one bit..they are always professional and always courteous and friendly..and our issues are gone...definitely recommend Terminix...
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Jenny/Kevin Bunn
North Topsail Beach, NC
Very bad customer service. Held on phone many times without an answer. Hung up. Finally treated and paid $120 but bugs galore. Somebody help!!!
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Blanca Woodbridge
Camp Lejeune, NC
Daniel was very Knowledgeable and he answered all my questions.
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Allison Green
Camp Lejeune, NC
Dan is so amazing! Every time he comes, he always explains what he is going to do, how he is going to do it, and addresses all our concerns! He is super friendly and really tries to get to know his customers! He even greets my puppy and treats her like his own when doing interior work. 10/10 would recommend Dan and the Terminix Crew!
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Nancy/Ricky Thompson
Sneads Ferry, NC
Could not be happier.
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Rachael Porter
Hubert, NC
I paid $300 and was told that my yard would be fogged and sprayed for fleas. It started raining, so he put down some "dry stuff" but only took him 5 minutes to do a .5 acre yard. No fogging, no ridding of spider webs. Very poor service and seemed to not know what I had paid for.
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Brittany Gamble
Jacksonville, NC
I told the tech on the phone, that I would call and schedule service when I was ready. Instead a tech showed up and sprayed my home, leaving the bill on my door (I was at work). After he finished he left my gate open and my dogs got loose in the neighborhood.
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Zekial Giammona
Swansboro, NC
The gentleman that came out to spray was professional and was efficient in taking care of the property.
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Linda Wilson
Richlands, NC
I am very pleased with the service I have received from Terminix. I look forward to being a valued longtime customer.
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William Stlouis
Jacksonville, NC
although we were not here was the service was performed they dealt easy with a family member and husband on the phone..was hoping for a follow up call in case we had any questions..but service was good..
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Doris Rumburg
Jacksonville, NC
Thank you so much, your team has been nothing less than Awesome.
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Badria A Mohamed
Jacksonville, NC
Very good.
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Jason/Jenny Forrester
Jacksonville, NC
Overall the service with Terminix has been wonderful. Unfortunately, we were unable to be there during the last service.
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Brenda Pagan
Jacksonville, NC
Great service. I have never had a problem getting them to my house in a timely manner. Techs are professional. Thank you!
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Jessica Noll
Jacksonville, NC
I’m not happy with the services especially when I’ve called numerous times and never get a call back.
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William Lightsey
Jacksonville, NC
Had inside/outside service. Scheduling was convenient, prompt and the technician was on time, cordial, knowledgeable, and thorough in his application of the products.
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Esten Westall
Jacksonville, NC
What u say u will do.
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Robin/charles Bull
Jacksonville, NC
Yes I am very happy with terminix.
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Darcy&Phillip Baughman
Hubert, NC
A OK.
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Barbara Lawrence
Jacksonville, NC
So far everything is good. The service tech told me that I might see a few bugs during the first week. I actually saw just two and they were dead! So, i'm giving you 5 stars. Keep up the good work!!! And thank you!
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Brenda/Phillip Davis
Jacksonville, NC
every thing went very well thank you.
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Deborah Batchelor
Cedar Point, NC
Very responsive and technicians are friendly and polite.
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