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Terminix of North CarolinaPest ControlJacksonville, NC4.4 · 336 reviews
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4.4 · 336 reviews
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Laure Neal
Jacksonville, NC
Palm from Terminix came to inspect the house. He was communicative, gregarious, responded to my questions and concerns with patience. Provided context to my experiences with Terminix that confirmed he was listening without judgement to my feedback, preferences and Terminix priorities. He was calm, cool, laid back, informative and thorough, attending to overall customer satisfaction over the past months and providing insights on possible Terminix upsell investments in a neighborly, non-pushy, non-ick manner, which I really appreciated on this early Saturday morning. Thanks Terminix.
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Thelma Bowers
Jacksonville, NC
The recent attic insulation job went well and the two employees who came to the residence did a great job. With regards to the wildlife department that handled the work (addition of wildlife screens) on the eaves of the house, communication was horrible. On the initial date that the eave work was supposed to take place, the work on only one eave was completed. There was no communication as to why only one was done at the time and we had to follow-up as to when the second one would be completed. The second time that someone came to the residence from the wildlife department, the work on the second screen was completed. However, the employee never made any sort of effort to communicate that they had completed the work. Some sort of door hanger should have been left or an attempt to ring the doorbell at the house should have taken place. I really did appreciate the follow-up from Canon who made sure the work was finally completed.
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Shannon Sparks
Richlands, NC
Technician Bryce Dayringer extremely pleasant and knowledgeable. He answered all questions and addressed all of my concerns….
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Linda Sorrells
Jacksonville, NC
Please 🙏 with your service thank you Happy New Year Ms Linda Susan Sorrells.
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Esther Roberts
Jacksonville, NC
Very good employees and patient with all my questions.
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Alysa Sterne
Sneads Ferry, NC
Terrible customer service.
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Regina Sharpless
Maple Hill, NC
Technician was prompt professional and knowledgeable. Detailed and thorough.
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Melinda Marshall
Jacksonville, NC
Yes but no one called me back to reschedule a missed appointment!
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Stephen Myslinski
Richlands, NC
Tech was thorough and complete! Good job.
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Beverly/ronald Garten
Richlands, NC
The service was excellent from start to finish. From the office that took my information to the team that completed the work at my house. Always professional and friendly.
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Leasly Crutchfield
Richlands, NC
Good service!
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Jane Croom
Jacksonville, NC
Very pleased with the service and the guy was very helpful and polite and professional.
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Ashley Lazareno
Swansboro, NC
Shane and Garrett were such a pleasure to have around. They did a phenomenal job in the crawl space.
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Robert Phillips
Jacksonville, NC
Sales guy wouldn't go into the attic space to investigate the bird I could hear in there recommended cages on duct outlets (which are fine), and having vent ductwork suctioned out. The suction was not effective because the birds tore through the ductwork. There is absolutely no reason why this wasn't caught up front. Long store short the I had to remove birds myself, replace ductwork because some of them died due to being caged in. The entire house smelled like rotting flesh for 2 days until I could find the correct ductwork (had infestation in multiple ducts). Then I get my bill of over $900 for a job I did myself.
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Joseph Lombardo
Sneads Ferry, NC
Professional, clean looking and informative.
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Daniel Leinberger
Jacksonville, NC
Isaiah from Terminix Pest Control and Garrett (and his partner who i forget the name of at this time) came out and did some work. Isaiah did the quarterly pest control, he was kind and professional! While Garrent and his work partner (again sorry IDK the name) did my vapor barrier. Amazing work from the Terminix team and I recommend them!
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Bernadette Capasso
Jacksonville, NC
I am a good customer for termix. Very nice people that work for that company.
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Bobbie Holloman
Jacksonville, NC
We had a wonderful experience with Isaiah from Terminix! He was professional, knowledgeable, and incredibly courteous throughout his visit. Isaiah took the time to thoroughly explain the treatment process and made sure we felt comfortable and informed every step of the way. He was patient with our questions, paid close attention to detail, and went above and beyond to ensure everything was done right. It's not often you come across someone who is not only good at their job but also genuinely kind and respectful. We truly appreciate Isaiah’s excellent service and highly recommend him!
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Deborah padrick
Richlands, NC
Shane was very professional and got the job done with no interruption to the household. He was very nice and pleasant and an asset to your company.
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Amy Bair
North Topsail Beach, NC
Everyone has been very professional and super friendly. Takes the time to explain everything and makes sure it hits all your needs. Service covers all critters and they will come back if there continues to be a problem. You can tell that they really knowing what they are doing and how to best manage every situation.
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George Hargrove
Jacksonville, NC
Thanks for your service. Just hope that this will help with taking care of these pests.
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Denise Shuman
Jacksonville, NC
I am vary satisfied.
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Sarah Dejong
Jacksonville, NC
The gentleman was very kind and efficient. He did a great job. Called ahead of time and showed up on time.
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Gregory Schaff
Jacksonville, NC
NO this service of termite yearly inspection was to be done around Sept of 2024 not in Feb of 2025 the product is good the price is good but doing the inspection 5 months late is not.
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Mable Washington
Jacksonville, NC
Very happy.
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Allison Lambert
Beulaville, NC
The guy that was sent to my house was so horrible and rude. I have never in my life been talked to like that. He sd he was a manager he doesn't need to be one. He actually shouldn't be working with yall. I'm not going to write what he said. But feel free to call me and I will tell you. He insulated me to my face. Horrible man. The guy that came out to bait and spray not the first guy who came out to see of yall could help. The first guy was amazing!! The second was an a***??* amd I would give all a zero star rating if I could. Don't book woth theas people they will send out someone to insult you!!!
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Olivia Antwine
Jacksonville, NC
I had the best experience with the employee that came out, he was so professional and friendly. Explained everything in detail. Brandon was a delight he even came earlier than my appointment to make it more convenient.
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Darnell Walker
Jacksonville, NC
I was told that my inspection results would be ready by Friday and it was not. Now I’m told to check in on Saturday. Please in the future going forward don’t say things you can’t keep the inspected date(s) for.
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Robbie Thompson
Swansboro, NC
Very satisfied thanks.
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Brenna Maready
Richlands, NC
Today Brandon Morton came for my follow up appointment and did an awesome job! He did his part so well the first time that there was little to no movement throughout the two weeks in between. He baited my house again to insure the problem will be taken care of and I did my part as a customer to make sure all areas were clean as well, I want to thank him again for doing such a great job and being professional and efficient! I can"t thank him enough!
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Scarlet Van Horn
Cedar Point, NC
I used Terminix for a new home inspection. I am happy with the service provided.
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Donna Hornsey
Jacksonville, NC
I was very impressed and pleased with the service that Jerry performed . I had wasp in my chicken coop and they was taken care of. All the reminents that may of har.
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James Beasley
Cape Carteret, NC
Efficient, thorough, effective.
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Katrina Stanley
Jacksonville, NC
Your service was fast and Brandon was very respectful, helpful and efficient!
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Humberto Olvera
Chinquapin, NC
I’m happy with all the knowledge and the way things were explained to us.
All the work that is been done is great. |
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Robert Boyd
Jacksonville, NC
Shaun did an excellent job spraying the house. Would recommend his hard work ethic to anyone. He proved thorough and did an excellent job. Was professional and so friendly. Thanks Shaun!
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Colleen Jacobs
Jacksonville, NC
Jerry is very nice but he said that he can’t do much with the ants because our neighbors don’t spray. So I will not need to continue having him come. I will just keep treating the ants my self. Thank you for trying but I can’t afford to have you keep coming and see no change.
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Madeline Langevin
Jacksonville , NC
Today Jerry came and sprayed my yard.This guy is amazing. I would like to have him next time.
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Teddy Bunnell
Jacksonville, NC
We keep battling the storms. I appreciate you all being persistent. Once the rain subsides, I know you will be better able to get around the house's perimeter.
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Dennis Holland
Jacksonville, NC
Paid a lot of money to be flea free. Lasted 2 weeks. Fleas are back. Yard and animals treated. Not happy with service.
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