Terminix of North Carolina

Terminix of North Carolina

Terminix of North Carolina

Pest Control

New Bern, NC

4.3 · 418 reviews
4.3 · 418 reviews

About Terminix of North Carolina

Location

New Bern, NC

Services

Pest Control
Additional Services: Moisture Control · Rodent Control · Termite Control · Wildlife Control

Business Hours

24/7

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check, Financing Available

Years in Business

102

About This Business

Terminix®: The Pest Control Experts

When it comes to exterminator services from Eastern NC to Tidewater, VA, the pest control experts from Terminix® have been helping homeowners and businesses alike battle bugs and eliminate pests for over 80 years.

We are a franchise of Terminix® International, the world's largest pest control company.

We are proud of the fact that our franchise has been managed by three generations of the same family. We have more than 600 employees dedicated to serving the pest control and related service needs of our customers.

Put a Proven Terminix® Exterminator to Work for You

Every day across the state and across the country, people rely on Terminix® as the pest control company that gets the job done on time, every time. Each exterminator we employ is a highly-skilled technician who is trained to not only eliminate bugs, but keep them from coming back.

We know the best ways to stop and prevent ants, termites, bed bugs, mosquitoes and other pests from damaging your biggest assets—your family, your home, or your business. And we back our work up with a 100% guarantee.

418 Reviews for
Terminix of North Carolina

What people say about Terminix of North Carolina
Professional · 49
Friendly · 46
Excellent · 33
Courteous · 29
Prompt · 29
· Show All
4.3 star average rating (418 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
New Bern, NC
Terminix has a Very Good employee, his name is Hunter. He has serviced our home for over 2 years, always does a very thorough job, very courteous, and knowledgeable. a very good example as an employee representing this company.
Pollocksville, NC
Well pleased with the service that I received.
New Bern, NC
First time out, they sprayed for ants. Had to call back cuz still seeing ants a month later. Appointment confirmed-no show, no call. After waiting 2 hours, we called and were told the tech had to take his son to the doctor. Ok, we understand, but if the office knew, why didn't they call us so we weren't waiting around? Also, they said they only treat the crawl space if we had roaches...we called because we had roaches and ants. Going to try again.
Vanceboro, NC
He was very professional, answered any questions that were ask and perform his job in timely manner.
New Bern, NC
I have had 4 Terminex employees here in the last two weeks and they all seemed knowledgeable in their field.
New Bern, NC
Your agent asked me for the tools he needed, ie a stepladder and gloves. Further when he found a dead opossum, he left it and told me it was "up there" and "would stink". Good/excellent service would have been to bring it down, vs leaving it in place for us to take care of. We have had excellent service in the past. Perhaps you could send a different agent next time? V/R William R. Hambidge, M.D.
New Bern, NC
It was very satisfactory and pleasant. Haven't seen a water bug since.
Ernul, NC
If I had the time, I would of shopped around. What I was told, and thought I was getting, I didn’t. I hope it’s done
right. I’ve been thinking for a long time, it’s time to start looking somewhere else, I have many plans with Terminix, and there’s no breaks anywhere!
New Bern, NC
Terminix of New Bern has supplied us with the best service a person can ask for. They are on time for appointments. Everything is clearly explained and always asked to call with any questions at any time. The employees are professional and very knowledgeable about their job. We take great pride in being part of their service.
Bayboro, NC
My home was sprayed a week ago and I have not seen any more bugs, spiders, or anything in my home since then. Y’all are great!!
New Bern, NC
Excellent response time. We are pleased with Terminix. Jim and Donna.
New Bern, NC
Not right now. Continue to have issues with palmetto bugs. Thought I had an appt to take care of that but the guy who came thought I was asking for insulation work. I was not there but my house cleaner was and offered to call me so he could talk to me but he said no. So, still have the bugs.
Trent Woods, NC
Very pleased.
New Bern, NC
We have been battling moisture issues for at least 10 years. We have a sump pump, completely sealed crawl space, french drains under barrier, the last attempt was a dry well outside door to crawl space. The last moisture check was 14%. No solution in sight. HELP.
Vanceboro, NC
The branch manager called me after leaving my previous review. He stated that the service tech had noted the bait stations needed to be put back in the ground and they were working on scheduling a time to come back out and do that. However, there was no note left at my door or in my mailbox that would have let me known this was the case.

I do appreciate that the branch manager called me to fill me in on the details. It made me feel like they did care that I was upset by this. I've had great service in the 7 years I've been with Terminix and this was the first incident I've had which was just a misunderstanding. The only suggestion I have for Terminix is that they are a little more transparent in these situations.
Vanceboro, NC
The recent termite bait station inspection was done poorly by the service tech. A couple of the bait stations were pulled out of the ground and then just stuck back in the hole where the top was sticking two inches up from the ground. I had to dig out the hole a bit to get these to sit flush again. Is this going to be the new norm with Terminix when the bait stations are inspected? If I'm expected to re-install these afterwards then there should be a price reduction on my yearly bill.
New Bern, NC
I have a problem with two wasp nests. On September 10, a Terminex representative came by the house and guaranteed me they could be removed. I signed a 1 year treatment contract.

Yesterday, someone came by and supposedly was going to take care of the problem. Well, the nest located in the front of the house, was partially removed. I can still see the wasps. The other nest, right side of the house, was not touched.

I’m not sure if someone will return Wednesday, but so far, I’m not satisfied with the service.

I hope we can take care of the problem soon.

Thank you,

Walter Santana.
New Bern, NC
Tech was on time very informative polite and took his time to explain everything he was doing.
New Bern, NC
I still have bugs -- a lot of them. So I will wait just a bit longer and if the bugs remain, you will not.
Cove City, NC
After the guy left, i found a little of the insulation hanging down.
New Bern, NC
I am happy with the service. The service is not yet completed. The technician is waiting for me to finish the back yard before he comes back.
New Bern, NC
I am very unhappy with your services. You have failed to meet my expectations to get rid of my insect/pest/bug problems. I obtained your services in May, and I still have a problem three months later. The Tech told me to be patient and that it takes time. I have talked with several techs and the supervisor about my issue. They will get someone out there right away, which is not happening. It has gotten so bad that my daughter had to leave the house, and I cannot work here until the problem is corrected. Why am I still having problems when I hired you to take care of them in May? You are not providing the service that I pay for, and I am close to canceling your services to go with someone who might care enough to help me.
New Bern, NC
AS always employees knowledgeable and work well.
New Bern, NC
It has been a pleasant experience dealing with Terminix of New Bern mainly due to the professionalism of Mr Kim Price. From the moment I contacted him he given me the feeling of trust by fulfilling his word, being straight forward and courteous. His customer service is unparalleled.
New Bern, NC
Good knowledgeable technician.
New Bern, NC
Still waiting for the photos.
New Bern, NC
Terminix does a good job but expensive.
New Bern, NC
Excellent service. Courteous, thoughtful and helpful.
Trent Woods, NC
As usual Terminix has done a good job for us.
Trent Woods, NC
Yes! Your work was great and we are already seeing a difference.
New Bern, NC
I did not see technician leave. Have no idea what was done. Was filter changed ?? Did he treat areas? I should at least be informed of what service if any was done!!
New Bern, NC
Everything was perfect.
Vanceboro, NC
I hired terminex for my snakes. I still have several snakes.
Trent Woods, NC
Tech failed to properly secure door going underneath house. It was left open for a couple of days until neighbors noticed.

Not all stations serviced.
New Bern, NC
We had our Mothers home sprayed yesterday and the tech Shawn was amazing and very knowledgeable about his job. When we arrived home when they left there was a long black dirt looking track down the hall and in my Mothers Bedroom. The Manager said he called my Phone and left a message which was not true. I also talked to Cody about the incident and he cont9his Manager but the Manager told Cody he would call this morning and stop by to look over the dirt track but never called or showed up. He said he would contact me next week on Tuesday but that don't really work due to this wasn't there when they showed up. He blamed it on the bugs. I'm still trying to figure out help my Mom get this taken care of due to she's 86 and I can cover it with a rug because she coul trip. I'm speechless when it comes to accountability when it comes to this matter. I have a carpet cleaner and I'm trying to figure out why he actually wants me to clean up their damage to our carpet. I'm not very satisfied with the feedback I received from the Manager on this matter and he is running this office in my town.
New Bern, NC
Good service.
New Bern, NC
Great service provider for home owners.
New Bern, NC
Good men did the job in short order.
New Bern, NC
Hi !
I feel bad now that I don't remember the gentlemans name who helped me out - might have been Austin or Bruce? Anyway it was on Biel Lane in the Taberna neighborhood of New Bern/James City back in early April. He was doing a service on my neighbor's house and noticed I was having trouble with my truck. The battery had died and I was trying to get my 1 and 3yr old girls to daycare. We used his vehicle to jump the battery - he saved the day BIG TIME, all before my daughters could throw a big ol tantrum and me late for work. I just wanted to say thanks to the guy, I meant to write this review back when it happened but got distracted / 1/2 functioning dad brain. Shows he cares about his fellow human. Good stuff.
New Bern, NC
Great job Technician Austin. Professional with good knowledge. Thanks.