Truly Nolen Pest & Termite Control

Truly Nolen Pest & Termite Control

Truly Nolen Pest & Termite Control

Pest Control

Opa Locka, FL

4.4 · 271 reviews
4.4 · 271 reviews

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About Truly Nolen Pest & Termite Control

Location

Opa Locka, FL
Also serving: North Miami, FL

Services

Pest Control
Additional Services: Bee & Wasp Control · Lawn Care · Mosquito Control · Ornamental Care · Rodent Control · Termite Control · TIP Insulation · Weed Control

Business Hours

Mon-Fri: 4am-8pm; Sat-Sun: 5am-6pm

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

88

About This Business

Truly Nolen is a family owned pest, termite, rodent and insulation company servicing businesses and homes coast to coast since 1938.

Pest issues are not always a single home issue but more often than not, a neighborhood issue. We work hard in neighborhoods and communities to keep pest pressures down and you and your environment safe and free of pests. Our understanding of pests and their lifecycles allows us to service you in an environmentally responsible way made affordable by serving you and your neighbors.

Truly Nolen is proud of what we do as a company and see pest control as a sign of good housekeeping. We are dedicated to making sure your family and home are proactively protected from pests staying ahead of pest life cycles, stopping them before they multiply.

Truly Nolen's services are backed by a satisfaction guarantee and a 1 Million-Dollar Total Termite Protection Repair Guarantee.

271 Reviews for
Truly Nolen Pest & Termite Control

What people say about Truly Nolen Pest & Termite Control
Professional · 68
Excellent · 35
Knowledgeable · 19
Thorough · 13
Satisfied · 10
· Show All
4.4 star average rating (271 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Hialeah, FL
All great.
Business Owner's Reply · 3 days ago (Nov 4)
Terry,

It's a pleasure to receive your approval. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
North Miami, FL
Not so much
My lawn is very ugly.
Business Owner's Reply · 10 days ago (Oct 29)
Louise,

I am sorry to hear you are having trouble with weeds. I see where we had a technician out to your home on 10/28 regarding your problem. You are also scheduled pm 11/12 and 11/24. Hopefully we will be able to change your 3-star review to a 5-star review.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Very knowledgeable & professional….
Business Owner's Reply · 11 days ago (Oct 28)
Ivonne,

Thank you. It's a pleasure to receive your approval and hear you have been satisfied with our service.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Lakes, FL
Always excellent service. I’m very very happy thank you so much.
Business Owner's Reply · 12 days ago (Oct 27)
Anita,

We sincerely appreciate your kind words and review! We couldn't be happier to hear that you are satisfied with your service! We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Thorough job done on lawn and the representative greeted me and asked questions and pointed out noticeable issues that need treatment.
Business Owner's Reply · 11 days ago (Oct 27)
Cynthia,

Thank you so much for taking the time to write a 5-star review about your technician! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Hialeah, FL
Jorge was professional, friendly and explained the process in detail. He was excellent in going above and beyond in doing his job. His work was exemplary and he was very detailed in doing his work.
Business Owner's Reply · 17 days ago (Oct 21)
Shanti,

We're happy to hear that Jorge provided you with exceptional service and helpful information. We take pride in our team's professionalism and knowledge. Your satisfaction means a lot to us, and we look forward to serving you again!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Sunny Isles Beach, FL
Very satisfied with the work they did would highly recommend them to anyone.
Business Owner's Reply · 17 days ago (Oct 21)
Rumi,

Thank you. It's a pleasure to receive your approval and hear you have been satisfied with our service.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Hialeah, FL
Nice job.
Business Owner's Reply · 23 days ago (Oct 16)
Eugenio,

It's a pleasure to receive your approval. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Beach, FL
Very disappointing service with no noticeable results

I hired Truly Nolen primarily because of significant rat activity in my garden, especially along the wall and around the barbecue. I paid approximately $1,000 expecting a thorough inspection and an effective control plan. Instead, two technicians walked around the property, placed four boxes outside and identify potential entry points, and left. The rat activity has continued at exactly the same level.

I also purchased treatment for ants, mosquitoes, and spiders, but it was never clearly explained what was actually treated. Inside the house, I only saw one attic trap and a few yellow monitoring cards behind the bathroom sinks. The areas beneath the dishwasher and refrigerators that I specifically pointed out were apparently not treated. I continue to see large ants in the kitchen, spiders throughout the garden, and mosquitoes remain a constant problem.

I understand that no pest-control company can guarantee that pests will never appear again, but I reasonably expected some measurable improvement and a clear explanation of the work performed. So far, neither has happened. I have contacted the company requesting immediate corrective action or a cancellation and refund. At this point, I am extremely dissatisfied with both the service and the value received.
Business Owner's Reply · A month ago (Oct 12)
Marcelo,

I am so sorry you are not happy with your service. I do see a note on your account from James Pierre stating you discussed your issues with him. I also see where you did not want to move forward until you spoke to your sales person. Please email me at ginny.white@trulynolen.com if you feel I can be of any further assistance in researching this and looking into this issue further.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Hialeah, FL
Very professional and very good service!
Business Owner's Reply · A month ago (Oct 7)
Dab Door Company,

Thank you. It's a pleasure to receive your approval and hear you have been satisfied with our service.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Very pleased!
Business Owner's Reply · A month ago (Oct 5)
Howard,

It's a pleasure to receive your approval. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Beach, FL
The company was punctual and very professional when it came to the tenting. The only delay was the day getting back into the house. I understand there was a 5hr delay for some unforseen reason.
Business Owner's Reply · 2 months ago (Sep 21)
Nelson,

We appreciate the feedback on your recent experience with us, despite the delay. We look forward to a continued relationship. Thank you for choosing Truly Nolen.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Hialeah, FL
Héctor y Abel muy profesionales,amables,dispuestos a ayudar al cliente en todo momento con su experiencia,cliente muy satisfecho👌😄.
Business Owner's Reply · 2 months ago (Sep 21)
Julio,

Thank you so much for taking the time to write a 5-star review about Hector and Abel! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Gardens, FL
I was very satisfied with my technician today. The technician was very polite, respectful and very professional. The technician explained thoroughly what he was about to do, in the way that I was able to comprehend. Thank you very having such a great technician working for your company.
Business Owner's Reply · 2 months ago (Sep 1)
Paul & Karen,

We're happy to hear that your technician’s thorough approach and expertise have made a positive impact on your pest control experience. We’re grateful to have you as a customer and look forward to continuing to serve you!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Gardens, FL
Technician is very professional and understanding with problems with my yard.
Business Owner's Reply · 2 months ago (Sep 1)
Marcus,

Thank you so much for your review of your experience with our company! We Truly appreciate your feedback. We are so happy you are satisfied with your service.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Completely disappointed. Charging me more than 1400 dollars for a job that doesn't worth more than $250.00 is like stealing my money.
Business Owner's Reply · 2 months ago (Aug 31)
Remond

I sincerely apologize that you're disappointed with the cost of the service. We never want our customers to feel frustrated or that they haven't received value for what they paid. In looking at your account I do see where the operations manager called you and you text him you did not want to have a conversation at this time. Please feel free to contact hi. We want to provide you with quality service.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Marathon, FL
good service.
Business Owner's Reply · 2 months ago (Aug 26)
Jaime,

Thank you. It's a pleasure to receive your approval and hear you have been satisfied with our service.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Big Pine Key, FL
My decorative plants are not doing well. The yard is filled with various types of unwanted grasses. Despite their efforts to control them with targeted sprays, I am left with the choice of managing the weeds or having unsightly patches in my yard. I fail to comprehend why they haven't explored alternative techniques. I sense a lack of expertise in their work, despite their attempts. Problems seem to arise consistently. I have been a loyal client for a long time, but I am seriously contemplating finding a new service provider.
Business Owner's Reply · 3 months ago (Aug 13)
Miriam,

I am sorry to hear we have not met your expectations. I sent a copy of your review to the operations manager, Stella Diaz. I know she will be contacting you. Please email me at ginny.white@trulynolen.com if you feel I can be of any further assistance.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Beach, FL
I was able to schedule an appointment for an inspection within 24 hours and a treatment 24 hours later. Chris and James handled everything beautifully.
Business Owner's Reply · 3 months ago (Aug 10)
Rosy,

Thank you so much for taking the time to write a 5-star review about Chris and James! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Gardens, FL
Abel was extremely thorough, knowledgeable, and very professional about his work. He took his time to explain what he was doing. He was friendly and very easy to talk with. I highly recommended him to various friends who are considering using Truly Nolan services. Fantastic job with educating Abel.
Business Owner's Reply · 3 months ago (Jul 30)
Delphine,

We're happy to hear that Abel provided you with exceptional service and valuable information. We take pride in our team's professionalism and knowledge. Your satisfaction means a lot to us, and we look forward to serving you again!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Gardens, FL
Very pleased with our lawn service. Our service technician is very knowledgeable and treats our lawn with the same level of care as if it's his own.
Business Owner's Reply · 3 months ago (Jul 29)
Keith,

Thank you so much for rating Truly Nolen so highly! We are very pleased to hear that you are satisfied with your service and your technician! Thank you for being part of the Truly Nolen family!


Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Service person explained process for treatment for termites very thoroughly.
He was professional, courteous, efficient, and very careful.
Business Owner's Reply · 3 months ago (Jul 27)
Caesar,

We're happy to hear that your technician provided you with exceptional service and valuable information. We take pride in our team's professionalism and knowledge. Your satisfaction means a lot to us, and we look forward to serving you again!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Hialeah, FL
I was very satisfied with Hector the agent who came and explained the process of fumigation inside walls. He was very attentive though out the process. James who came out to do the fumigation was excellent. He did a wonderful job and was careful of moving and putting back anything he had to move. I would recommend keeping good employees since that will let the customer recommend the good experience.
Business Owner's Reply · 4 months ago (Jul 6)
Maria,

We're happy to hear that James and Hector’s thorough approach and expertise have made a positive impact on your pest control experience. We’re grateful to have you as a customer and look forward to continuing to serve you!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Biscayne Park, FL
Your service team has been great, especially Paul. Super professional and informative and considerate of pets.
Business Owner's Reply · 4 months ago (Jul 6)
Lorie,

Thank you so much for taking the time to write such a wonderful 5-star review about Paul! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that, along with being pet friendly! Thank you again for your feedback!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Opa-locka, FL
The technicians were very professional in servicing my home and in explaining what they were doing.
Business Owner's Reply · 4 months ago (Jun 29)
Henry,

Thank you. It's a pleasure to receive your approval and hear you have been satisfied with our service.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Travis was very kind & professional… Highly recommend him!
Business Owner's Reply · 4 months ago (Jun 29)
Ivonne,

Thank you so much for taking the time to write such a wonderful 5-star review about Travis! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback!

Sincerely,
Ginny White
Truly Nolen of America Inc.
North Miami, FL
The technician was very diligent in the treatment. He survey the property and proceeded with the application of several different products to address the issues. Great job and Thank you….
Business Owner's Reply · 4 months ago (Jun 26)
Jaime,

Thank you so much for your review of your experience with our company! We Truly appreciate your feedback. We are so happy you are satisfied with your service.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Shores, FL
Like getting notices of planned visits. The technician told me what he was doing and for what reason.
Business Owner's Reply · 5 months ago (Jun 23)
Mimi,

Thank you so much for taking the time to write such a wonderful 5-star review about your technician! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Gardens, FL
Excellent and prompt service.
Business Owner's Reply · 5 months ago (Jun 22)
Paul.

Thank you. It's a pleasure to receive your approval and hear you have been satisfied with our service.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Gardens, FL
Great through service received.
Business Owner's Reply · 5 months ago (Jun 19)
Raymond,

Thank you so much for your review of your experience with our company! We Truly appreciate your feedback. We are so happy you are satisfied with your service.

Sincerely,
Ginny White
Truly Nolen of America Inc.
North Miami, FL
Yes, I am very pleased with my Truly Nolan service. Frank Carter
has been here twice. Second time was a follow up. He is personable, knowledgeable and polite. very helpful.
Business Owner's Reply · 5 months ago (Jun 15)
Francine,

Thank you so much for taking the time to write such a wonderful 5-star review about Frank! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Shores, FL
Yes, I am happy with the service I have received under the contract. The person assigned to me is professional and responsible, a pleasure to work with.
Business Owner's Reply · 5 months ago (Jun 11)
Cecilia,

Thank you so much for taking the time to write such a wonderful 5-star review about your technician, Paul! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Service was great. Chris and James were outstanding in explaining everything.
Business Owner's Reply · 5 months ago (Jun 4)
Wanda,

Thank you so much for taking the time to write such a wonderful 5-star review about Chris and James! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Beach, FL
Present and cooperstive.
Business Owner's Reply · 6 months ago (May 26)
Vilma,

Thank you. It's a pleasure to receive your approval and hear you have been satisfied with our service.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
From the moment that Jose Ortiz came and gave me the quote, and explained the work i jeeded.I knew that I didn't have to call another company for a second estimate. Dennis was very professional he gave me a courtesy call and he was on time. Dennis explain the procedure and the time that he would be finishing the work. Dennis and his partner did a grate job. I'm very happy with the results of the work done in my house. Thank you to Jose,Dennis and his partner. I don't recall his partners name but I think his name Slone?? I know it's tarts with an S.
Thank you all for the work you did.

Nubia.
Business Owner's Reply · 6 months ago (May 26)
Nubia,

We're happy to hear that Jose, Dennis and his partner provided you with exceptional service and valuable information. We take pride in our team's professionalism and knowledge. Your satisfaction means a lot to us, and we look forward to serving you again!
Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Gardens, FL
Very conscientious about providing responsive service.
Business Owner's Reply · 6 months ago (May 20)
Bennie,

Thank you. It's a pleasure to receive your approval and hear you have been satisfied with our service.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami Beach, FL
Excellent job.
Business Owner's Reply · 6 months ago (May 15)
Arnold & Donna,

Thank you. It's a pleasure to receive your approval and hear you have been satisfied with our service.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Miami, FL
Very pleased with service.
Business Owner's Reply · 6 months ago (May 11)
Regina,

It's a pleasure to receive your approval. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
We have been using Truly Nolen for a long time now. Then do our quarterly pest control services and control the problems that arises from any Termites that get into the wood in our house. We are happy with the services that Truly Nolen provides.
Business Owner's Reply · 7 months ago (Apr 6)
Melvin,

Thank you. It's a pleasure to receive your approval and hear you have been satisfied with our service.

Sincerely,
Ginny White
Truly Nolen of America Inc.
We are satisfied with the treatment and he was very informative.
Business Owner's Reply · 8 months ago (Mar 9)
Darlene,

Thank you. It's a pleasure to receive your approval and hear you have been satisfied with our service.

Sincerely,
Ginny White
Truly Nolen of America Inc.